Total 1,238 Administrative / Clerical job vacancies

To ensure RTT (Referral to Treatment) data reported to the Department of Health for the Trust is accurate, and that the quality of data is maintained to a very high standard. The job of the 18 Week Data Validation Clerk is to ensure that the information, at patient level, is accurately recorded before being reported to the Department of Health by validating the information held on our electronic systems: Maintain quality and content of data held within information systems. To be an expert in the use of the Trusts patient information system. Carry out audits of pathways. Input and process information in accordance with national and local RTT procedures. Respond to enquiries from managers, administrative and clinical staff, and participate in waiting list meetings. Analyse and translate complex information using computer generated reports in order to validate patient pathways. Efficiently communicate complex information about patient pathways to Specialty managers. Provide Trustwide RTT support to staff. This will require demonstrating and explaining RTT practices and procedures to new and existing staff ensuring high standards are maintained at all times. The role of the 18 Week Validator is to help the Specialty operational teams to manage each patients journey from referral to treatment in a timely and efficient manner. Providing accurate information on how long pathways are will be essential.

To undertake various clerical and reception duties on a busy ward and reception area. This will include all administrative procedures and documentation associated with a patients journey. It is expected that staff will undertake clerical duties relating to any aspect of the service It is expected that staff will be able to demonstrate a significant level of initiative in organizing their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of role are done in a timely manner. To ensure patient confidentiality is maintained at all times.

To provide a full range of medical secretarial & personal assistant service to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team; providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole system.

The post holder will be expected to be a key member of the Materials management team especially concerning clinical stock and placing weekly orders as part of the Materials management methodology as well as other duties such as annual stock takes and inventory management implementation. The post holder will need to demonstrate an understanding of IT systems and preferably have a background in procurement, have the ability to communicate professionally with a wide variety of stakeholders and provide an efficient materials management service to the Trust & the Procurement team.

See attached detailed job description and person specification: Staff benefits Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts

Full details of role and responsibility can be found in the attached job description and person specification. Staff benefits Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts

Reviewing medical records and producing an accurate summary of the patients medical history. Read Coding the information into the practice clinical system Auditing data collection standards in the practice Monitoring progress of notes summarising against practice targets Monitoring patient call and recall systems, utilising SystmOne and F12 to streamline the process. Filing and retrieving paperwork Extraction of necessary data from clinical correspondence and input into electronic patient Record. File copies of hospital referrals. File hospital letters. Scanning of letters and relevant correspondence into patients notes. Summarisation of patients notes when requested. Patient Registrations and links administration Carrying out searches, audits and recalls as required by the doctors, nurses and manager. Report faults to software supplier and track progress Ensure backups are taken in accordance with practice procedure Pro-actively initiate data quality improvement projects Set up and run clinical searches Ensure accurate report output Interrogate data for audit purposes Prepare spread sheets of patient data for patient monitoring e.g. referrals to roving team, Citycare. User management Rota management IG Toolkit Ensure security of data at all times Assist with the implementation of new systems such as accurx Assist with general admin And any other duties commensurate with the grade

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role To provide a full and efficient secretarial and administrative service to GPs, clinical and practice teams. This will include audio typing of referrals, completion of tasks, responding to queries from patients/clinicians/third parties, facilitating electronic referrals and cascading reports to clinical staff. Ensuring all 2ww referrals are dealt with promptly and safety netting patients by text or letter informing them of referral. To ensure patient confidentiality and data confidentially of information is always maintained in line with current GDPR guidelines. To provide a point of contact for patients either face to face, by email/letter, text, answering queries regarding referrals, insurance reports, SARS, referrals using outside agencies and private referrals. To provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy. To ensure the professional image of the Practice and the Trust is maintained at all times. The Job Description is subject to the completion of the Job Evaluation process and further updated Job Description will be available. Working Pattern: 22.5 hours over 3 days Monday, Thursday and Friday 09:00 - 17:00. Interview Date: Tuesday 14th May 2024. For further information please contact: Maggie Veysey, Team Lead Med Secretary on 01884 244711/maggieveysey@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

The post holder will be responsible for providing a telephone and admin support service. The post holder will be required to work with minimal supervision, using their proven excellent customer service skills to answer and redirect all calls coming to The adult mental health team. They will be the first point of call for service users, carers and other external providers contacting the Trust and therefore it will be imperative that the Trusts' values are an inherent part of all they do.

Please see job description and person specification provided. If further information is required, please speak to our contact on advert.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The following are the core responsibilities of the Medical Secretary. There may be, on occasions, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: To provide an efficient copy and audio typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, letters to patients and outside agencies etc. in an accurate and quality manner. Produce meeting agendas and record the minutes of meetings Liaise with GPs and health professionals with any queries or missing data to ensure referrals are dealt within the set timeframe. Process referrals using the electronic referral system (ERS) Process urgent 2 week wait referrals in a timely fashion and monitor accordingly. Source new referral criteria/organisations as requested Respond to the needs of GPs and Nurses to enable efficient clinics Organise and implement new systems/protocols as required for efficient, smooth running of secretarial office Fully utilise EMIS Web and other IT systems Make and receive telephone calls to/for GPs, patients, consultant secretaries and outside agencies Support in the management of QOF and Enhanced Services Process requests for information i.e SAR, insurance/solicitors letters and DVLA forms Redaction of records Process patient letter requests and invoice for private work accordingly Support reception / administrative staff, providing cover during staff absences To keep a record of postage stamps used and to order more when necessary. To make sure that stationery items and medical supplies do not run out and to order as necessary. Make sure GPs rooms are stocked with all relevant paperwork needed for referrals etc. To always work safely in accordance with legislation and Practice policies and procedures Flexibility of working hours/able to work at the desired times in line with the needs of the practice Any other reasonable duties requested by the Practice Manager or GP This list is not exhaustive In addition to the above, the post holder will show respect and courtesy to patients and colleagues, and always maintain the confidentiality of patient and other Practice information. Working occasional extra hours may be required.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Please refer to the Additional Information attachment before submitting your application.

Job Responsibilities: Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team. To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms. To be highly proficient and expert in care notes, advising and guiding others in team, supporting new users and instructing them as necessary.To use proficient internet skills to access, search and retrieve data relevant to team. To use touch typing, audio and shorthand skills as necessary in daily work To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis To update skills as necessary and attend mandatory training To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent. To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work. To participate in yearly appraisals with supervisor/line manager