Total 18 job vacancies by Ingersoll Rand

Main Responsibilities:

1. Monitor customer accounts and follow up on outstanding payments to achieve monthly collection target
2. Support office administration for the sales & service department:

• Maintain proper & systematic filings
• Track and ensure company vehicles insurance and road tax is renewed on time
• Other ad hoc duties assigned

Requirements:

• Fluent in English
• 2-3 years of experience in sales and service support/administration

Job Summary

The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This role requires a proactive and detail-oriented individual with strong communication and organizational skills.

Responsibilities

• Manage accounts receivables process from invoice generation to payment collection.
• Coordinate with sales to ensure accurate and timely invoicing.
• Monitor customer accounts to track outstanding payments and follow up on overdue invoices.
• Attend to enquiries on product sales and stock availability.
• Prepare proposals related to relevant products for customers / distributors / dealers.
• Communicate with Marketing / Factory for pricing, lead time and update sales information regularly.
• Update pricing / brochures / templates of air compressors & related products.
• Compile and provide sales reports.
• Negotiate (within your authority limits) on behalf of the company for discount requests from distributors/dealers or customers while striving to maximize profit margin.
• Prepare and submit item creations, order change for orders and create new customer accounts.
• Maintaining proper & systematic filings of sales project files, library, and technical materials.
• Coordinate and arrange with customers sales related activities (e.g., user training, testing & commissioning etc.)
• Support ad-hoc office administration for the sales & service department.

Basic Qualifications

• Diploma or Degree in Business Administration or Mechanical Engineering or related fields.
• Fluent in English
• 2-3 years of experience in sales and service support/administration or managing accounts receivables process for heavy equipment.

Travel & Work Arrangements/Requirements

Office-based.

Key Competencies

• Customer Orientation
• Communication
• Detail-oriented
• Negotiation
• Ownership

As a Project Sourcing Intern, you will be part of our procurement team, focusing on the sourcing and procurement aspects of various engineering projects within the industrial sector. You will gain hands-on experience in understanding and executing the end-to-end process of sourcing materials, negotiating with suppliers and ensuring timely delivery to meet project deadlines.

Responsibilities

• Identify project-specific sourcing requirements.
• Conduct market research to identify and assess potential suppliers.
• Assist in negotiating favourable terms and agreements with potential supplier to optimize cost-effectiveness.
• Track and manage project-related procurement activities to ensure adherence to project timelines.
• Coordinate with cross-functional teams to understand project specifications in order to align sourcing strategies.
• Assist in supplier evaluations and audits.

Basic Qualifications

• Degree in Mechanical Engineering / Supply Chain Management or related fields.

Job Summary

The Account Management Specialist will be based in Singapore and accountable for end-to-end order fulfilment and customer service support. He/she will be responsible for new item/customer creation, fulfilling orders and managing client accounts within Southeast Asia.

Responsibilities

• Initiate and follow up new item creation/customer creation in system.
• Process sales and manage orders for SEA countries and ROA using Oracle system.
• Provides commercial team timely and accurate information about shipment forecast.
• Liaise with warehouse/factories and forwarders to arrange local and export shipment.
• Issues invoices and necessary shipping documents for shipments
• Review LC draft, prepare and collate documents from various factories for LC presentation.
• Coordinate with related parties on non-warranty claims.
• Communicate and provide timely responses between customer, sales, operation, and factory etc.
• Liaise with supply planning team to ensure product availability in warehouse for order fulfilment.
• Perform other ad-hoc duties as and when assigned.

Basic Qualifications

• Diploma in Business Admin/Supply Chain Management or related fields.

Travel & Work Arrangements/Requirements

Office Based.

Key Competencies

• Customer Orientation
• Detail Oriented
• Communication & Collaboration
• Ownership

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental

Job Summary

The Account Manager will be based in Singapore and is accountable to generate profitable sales revenue and increase operating income by broadening sales coverage, establishing new accounts, and providing total solutions for compressed air to customers in Singapore.

Responsibilities

• Identify and source new clients and business prospects (e.g., perform outreach to cold leads via calls and emails).
• Achieve sales target set for area of responsibilities and industries by building and maintaining close relationships with customers (incl. customer visits) to solicit for orders.
• Negotiate tender, contract terms and condition and prepare Sales contract.
• Prepare sales report, analysing cost and sales, quotations and maintaining and creating new client accounts.
• Provide pre-sales technical assistance (incl. demonstration & technical presentations), product training and after-sales support.
• Attending trade shows, conferences, marketing, and other events.
• Work closely with supply chain management, sales support and project engineer and order fulfilment team.

Basic Qualifications

• Diploma in Mechanical/Industrial Engineering or related fields.
• Sales experience with industrial products such as Air Compressors, Dryers or other similar equipment.
• Driving license & own vehicle.
• Fluent in English.

Travel & Work Arrangements/Requirements

Site based, will be required to travel within Singapore to meet clients.

Key Competencies

• Customer Orientation
• Ownership
• Business Awareness

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Annual, Sick, Hospitalisation, Marriage, Exam, Compassionate, Maternity, Volunteerism Leaves.

We are seeking a motivated Mechanical Engineering Intern to join our Sales & Service department. This internship will offer a unique opportunity to gain hands-on experience in the compressed air industry while contributing to the success of our organization.

Responsibilities

• Support the service team in the preparation and consolidation of technical reports such as Root Cause Analysis (RCA).
• Assist in the preparation of service contracts and documentation for aftersales services.
• Coordinate with service team to ensure timely resolution of customer issues and inquiries.
• Assist in purchase requisitions, site clearances, service-related quotations.
• Conduct market research to identify potential leads and opportunities.
• Assist and provide recommendations for continuous process improvements.

Basic Qualifications

• Degree in Mechanical Engineering or related fields.

Travel & Work Arrangements/Requirements

Office-based.

Job Summary

Our Customer Service Executive is responsible for delivering excellent customer experiences. He/she will need to liaise between our customers, factories and logistic partners to ensure execution of our sales orders.

Responsibilities

• Process and coordinate orders with factory to support customers.
• Monitor delivery and ensure on-time shipment.
• Coordinate with customers and finance to ensure on-time payment within credit terms.
• Coordinate with warehouse on unpacking of shipment deliveries.
• Handle imports and export shipments such as preparing of shipping documents and maintaining shipping records etc.
• Conduct annual stock-take and inventory control.

Basic Qualifications

• Diploma in Business Admin or related fields.

Key Competencies

• Accountability
• Communication
• Ownership
• Customer Account Management
• Import & Export

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental

Working Location:

Accudyne Industries - SLF Complex, 510 Thomson Road, Singapore

Location

42 Benoi Road, Singapore.

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.

Job Summary

The Senior Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

He/she would need to handle escalated customer issues, assist with the technical development of the field service team to improve customer’s aftermarket satisfaction in a timely manner.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including and not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.
• Support the field service team in Singapore to solve field issues, including machine commissioning and troubleshooting.
• Conduct Root Cause Analysis (RCA) and create the technical report as requested by customer.
• Work closely with After Market Manager to manage customer escalations and works with customer, staff and other divisions to resolve technical issues in a timely manner.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.
• Fluent in written & conversational English.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at client/project sites.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Compressed Air Systems
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

Location

42 Benoi Road, Singapore.

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.

Job Summary

The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.

Basic Qualifications

• Diploma in Mechanical/Electrical Engineering with field service experience in compressed air systems or related.
• Singapore Driving license.

Travel & Work Arrangements/Requirements

Travelling within Singapore for service jobs at client/project sites.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Compressed Air Systems

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality compressor systems, pumps, power tools & material handling equipment for a wide range of industries.

Job Summary

The Material planner is responsible for purchased materials planning process of standard and non-standard products from placing purchase order, follow up with suppliers to deliver products to fulfil distribution or for services on direct or drop ship arrangement. Plans engineering change and coordinates with Product Management when appropriate. Provides other supports to SBUs and management as required.

Responsibilities

• Plans all Material Replenishment and Entitlement Stocking. Make decisions to replenish, firm, cancel, or defer materials replenishment based upon current inventory, demand, and capacity.
• Responsible for maintaining appropriate inventory levels to support business plans.
• Works with suppliers to expedite or defer materials as required by stakeholders while at the same time endeavour to meet business demand and inventory objectives.
• Works independently with external suppliers to manage material supply and forecast to ensure on time deliveries.
• Ensure timely update and expediting of Purchase Order status.
• Participate in Safety Stock Reviews with relevant stakeholders.
• Reviews bill of material changes and work with relevant parties to update Windchill system on lead times, and order policy information to ensure proper planning of new parts into production. Establishes effective dates and monitors inventory levels of new and old parts to minimize cost impact.
• Represents Planning and Purchasing at various meetings and relays related information on demand and supply. Collects information, complies into standard formats, prepares monthly reports and other management reports as requires.
• Release ISO (Internal Sales Order) through Oracle R12 and update relevant dates.
• Data mining of inventory excess and keep records of reasons for excess.
• Update and generate inventory and purchasing related reports.
• Ensure timely disposal of OSMI stocks according to company policy.
• Resolve PO discrepancies.
• Sourcing for 3rd party suppliers
• Data Loading for New Item Creation
• Participate in Supplier Management

Basic Qualifications

• Diploma/Degree in Supply Chain Management or related fields.
• Experience/knowledge of demand and supply planning processes.
• MS Office (e.g., Excel)

Travel & Work Arrangements/Requirements

Office Based.

Key Competencies

• Ownership
• Accountability & Commitment
• Communication
• Pro-active and able to multitask

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Annual, Sick, Hospitalisation, Marriage, Exam, Compassionate, Maternity, Volunteerism Leaves.

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.

Job Summary

The Sales Engineer will be based in Singapore and is accountable to generate profitable sales revenue and increase operating income by broadening sales coverage, establishing new accounts, and providing total solutions for compressed air to customers in Singapore.

Responsibilities

• Identify and source new clients and business prospects (e.g., perform outreach to cold leads via calls and emails).
• Achieve sales target set for area of responsibilities and industries by building and maintaining close relationships with customers (incl. customer visits) to solicit for orders.
• Negotiate tender, contract terms and condition and prepare Sales contract.
• Prepare sales report, analysing cost and sales, quotations and maintaining and creating new client accounts.
• Provide pre-sales technical assistance (incl. demonstration & technical presentations), product training and after-sales support.
• Attending trade shows, conferences, marketing, and other events.
• Work closely with supply chain management, sales support and project engineer and order fulfilment team.

Basic Qualifications

• Diploma in Mechanical/Industrial Engineering or related fields.
• Sales experience with industrial products such as Air Compressors, Dryers or other similar equipment.
• Driving license & own vehicle.

Travel & Work Arrangements/Requirements

Site based, will be required to travel within Singapore to meet clients.

Key Competencies

• Customer Orientation
• Ownership
• Business Awareness

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental.

RESPONSIBILITIES

• Install, maintain and repair machinery, equipment, pipe and electrical systems in commercial or industrial establishments.
• Carry out inspections and tests on machinery and equipment.
• General servicing of machines or equipment to detect malfunction and discuss machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantle/repair defective machines and equipment and installs new or repaired parts.
• Clean and lubricate shafts, bearings, gears, and other parts of machinery.
• Install and repair electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment.
• Inspect/check of lay out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Install, program, or repair automated machinery and equipment such as programmable controllers.
• General report writing for internal and external customers.

REQUIREMENTS

• Minimum Diploma in Electrical/Mechanical Engineering or equivalent.
• Min 2 years’ experience in service, installation, site commissioning related.
• Knowledge of compressed air systems is an advantage.
• Dynamic and able to adapt in a fast-paced environment.
• Team player as well as the ability to work independently.
• Valid Class 3 Driving License.

The Account Manager is accountable to generate profitable air compressors and dryers sales revenue and increase operating income by broadening sales coverage, establishing new accounts, and providing total solutions to customers. To maintain close relationship with the customers in assigned industries.

Responsibilities:

• Achieve sales target set for area of responsibilities.
• Negotiation on tender, contract terms and condition and preparation of Sales contract.
• Visit and meet prospective customers in assigned industries to provide required services and solicit for orders.
• Prepare sales report, analyzing cost and sales, quotations and maintaining and creating new client accounts.
• Provide pre-sales technical assistance, product training and after-sales support.
• Prepare demonstration and technical presentations to customer.
• Attending trade shows, conferences, marketing, and other events.
• Work closely with supply chain management, sales support and project engineer and order fulfillment team.

Qualifications/Requirements:

• Degree in Mechanical/Electrical Engineering.
• Minimum 3 years sales experience selling industrial products.
• Product knowledge of air compressor & control system will be advantageous.
• Strong team player who is self-motivated and customer oriented.
• Work independently, process good communication and strong presentation skills.
• Understanding of financial metrics including margin, revenue, overhead costs, Profit and Loss, and Project Financials.
• Excellent communications/human relations skills (written, verbal, client service).
• Possess own vehicle (preferred)

RESPONSIBILITIES

• Install, maintain and repair machinery, equipment, pipe and electrical systems in commercial or industrial establishments.
• Carry out inspections and tests on machinery and equipment.
• General servicing of machines or equipment to detect malfunction and discuss machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantle/repair defective machines and equipment and installs new or repaired parts.
• Clean and lubricate shafts, bearings, gears, and other parts of machinery.
• Install and repair electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment.
• Inspect/check of lay out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Install, program, or repair automated machinery and equipment such as programmable controllers.
• General report writing for internal and external customers.

REQUIREMENTS

• Minimum Diploma in Electrical/Mechanical Engineering or equivalent.
• Min 2 years’ experience in service, installation, site commissioning related.
• Knowledge of compressed air systems is an advantage.
• Dynamic and able to adapt in a fast-paced environment.
• Team player as well as the ability to work independently.
• Valid Class 3 Driving License.

Responsibilities:

• Handle telephone enquiries on products sales and stock availability
• Prepare proposals related to relevant products to customers/distributors/dealers.
• Communicate with Marketing/Supply Chain for pricing and lead time.
• Negotiate (within your authority limits) on behalf of the company all discount requests from distributors/dealers or customers while striving to maximize profit margin.
• Prepare and submit item creations and order change for orders, if required.
• Prepare, submit, and create new customer profiles in the system.
• Disseminate/communicate/update sales information regularly.
• Maintain proper & systematic filings of sales project files, library, and technical materials.
• Good receipt for vendor Invoices.
• Update backlog list and follow up on parts status.
• Order parts for Preventive Maintenance contract customer/ad-hoc customer.
• Support Service Team and ad-hoc duties as assigned.

Requirements / Qualifications:

• NITEC/Diploma or equivalent Business Administration or Engineering preferred.
• 2 to 3 years of sales & service administration experience would be an advantage.
• Meticulous, pro-active, and willing to learn/adapt.
• Good communication & writing skills.
• Able to work independently and within a team.
• Proficient in MS Office (e.g., Excel) and experience in Siebel would also be an advantage.