Copier IT Service Engineer
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
3 days ago
Job Responsibilities:
To provide remote IT support on copier related issues via phone, live chat and email.
Responding in a timely manner to service issues and requests.
Providing technical support across the company (in...
Job Responsibilities:
- To provide remote IT support on copier related issues via phone, live chat and email.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company (in person or over the phone)
- To diagnose and troubleshoot LAN/WAN network operating system, software and hardware.
- To configure and install drivers into PCs, Laptops, Smartphones to support copier printer, scanner function & scan to email function.
- To identify and resolve copier printer scanner issues on Window 10, Mac Operating Systems.
Job Requirements:
- Diploma / Advanced Diploma in IT
- Good communication skills
- Good knowledge and experience in general IT infrastructure, desktop / network management
- Multi-task efficiency
- Preferably at least 1 year of working experience in IT support
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Central location
- Medical insurance
- Open culture
Docu Solution Sdn Bhd is a copier supplier that started at Kuala Lumpur, Malaysia in 1993. We sell and lease reconditioned multifunction Fuji Xerox, Canon, Konica Minolta and Ricoh copiers. With over 20years of experience, Docu Solution has grown to be one of Malaysia’s largest suppliers of used copiers. Our mission is to consistently provide a superior printing experience to every customer and to the best possible service, support and quality printing for each and every job at the best value.
