Technician 2, Quality Assurance
5 days ago
Roles / Responsibilitie:Support data analytics work i.e. customer feedback, Key Quality Characteristics (KQC) performance, Optical Surface Analyzer (O.....
Roles / Responsibilitie:
- Support data analytics work i.e. customer feedback, Key Quality Characteristics (KQC) performance, Optical Surface Analyzer (OSA) performance, process Cpk by form factor etc.
- Support request for Failure Analysis (FA), retrieve KQC data or OSA or Scanning Electron Microscope (SEM) data, in-process data, data from INSITE database or other database as required.
- Support obtaining information related to shipment, on-hold, process improvement/update, experiments (ERNs), customer returns, and others.
- Responsible to assist in conducting line audits for compliance and follow up on audit findings for improvement.
- Responsible to update weekly Key Performance Indicator (KPI) charts for customers, Substrate and Media operations and procedure update as required.
- Accountable for accurate records in database for customer (Media or downstream customer) feedback.
- Authority to follow up and follow through committed actions/evaluation lots for improvements to Customer (Media), and escalate to Engineer if no response from action PIC.
- Responsible to maintain & updating the Quality Noticeboard.
- Assist in ensuring the functional business risk (in area of assigned responsibility) are adequately identified and mitigated at best possible level.
- Responsible for the personal health and safety at the workplace.
- Support any other projects / task assigned by supervisor, leveraging 4IR-related skills and expertise to drive innovation, agility, and digital transformation across the organization.
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