Total 5 Internship Software Engineer job vacancies in Customer Service category in The United States of America

CyberArk (NASDAQ: CYBR) is the global leader in identity security. Centered on intelligent privilege controls, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments and throughout the DevOps lifecycle. The world’s leading organisations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on LinkedIn, Twitter, Facebook or YouTube.

From the growing market in need of protection with proven security solution and internal promotions, we are actively looking for a Enterprise Support intern to support our regional market.This will be a broad role that will involve investigating and resolving technical questions related to CyberArk's Product Suite. You will play a vital role in:

1. Providing our Global Customers the technical support that they require relating to CyberArk's product suite, ensuring that they get the most out of their CyberArk experience
2. Leveraging your empathy and communications skills to address customer issues, prioritizing customer interactions to expedite urgent escalations
3. Collaborating and swarming with your teammates and CyberArk's Engineering teams to resolve customer issues. Analyse ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible resolution within the stipulated service level agreement
4. Cultivating an environment of cooperation and knowledge sharing

JOIN US as this is the opportunity to take the next step in your cybersecurity career where you can

• Grow and develop in a role that has a career path into the privileged access and identity security field
• Make a difference in the fast-paced company
• Become the trusted expert in your field
• Make new friends and mentors who can help you in your career path in the real world.

What you need to stand out

• Able to commit full time from July to December 2024
• Currently pursuing an IT related bachelor's degree
• Graduating end 2024 or early 2025

Service Reliability Engineer Intern

Amadeus Hospitality Business Intelligence (BI) is seeking a Service Reliability Engineer Intern  to join our team. The candidate will be responsible for ensuring the reliability and availability of Amadeus Hospitality BI products.

The Amadeus Hospitality BI products provide critical insights to our customers that assist them in increasing revenue and profitability. Ensuring access to the right data at the right time helps our customers accelerate revenue for long term growth.

With Amadeus’ Hotel Business Intelligence Solutions, customers unlock a complete, 360-degree view of rate, occupancy, and distribution trends with both forward-looking and historical data, as well as data from different competitive sets in their market.

Specific accountabilities

• Manage and support application operations for Amadeus Hospitality BI services end to end.
• Develop automation to control, build, and deploy managed services.
• Automate processes to support operations of technical systems and applications.
• Develop and support application monitoring to ensure the reliability and availability of products.

Common accountabilities

• Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area. ​
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.​
• Works with a moderate level of guidance and direction from manager.

Education

Pursuing degree in Information Technology, Engineering, or related discipline.

Relevant work experience

Professional experience as a Reliability Engineer or similar position

Technical Skills

To be successful in this role, you should have a strong understanding of CI/CD, automation, and release management. You must have strong hands-on experience with Kubernetes and Monitoring tools. You should also have experience with application development in Java and Python.

In addition to your technical skills, we are looking for a team-oriented individual who is passionate about building and maintaining a positive team culture. You should be a strong communicator and collaborator who is able to work effectively with cross-functional teams.

Specific Technologies

• Azure/AWS/GCP
• Docker, Kubernetes, Helm
• Git, CI/CD, Jenkins
• Splunk, Datadog, Grafana
• Java, Python

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

As the Field Service Engineer Intern you get to work with an astonishing team that plays a vital role in Carl Zeiss Research Microscopy Solutions. Showcase your skills and interest in electronics and mechanics. Experience with electronics, a mind for problem solving, or technical repair/troubleshooting are all sought-after attributes.

Success in this role requires dedication to learning and the rapid absorption of training material as a high percentage of your time will be spent in technical training courses and learning basic application principles to provide technical service. When not in classroom training, the FSE Intern will be engaged in on-the-job-training (OJT), working closely with, and assisting higher level FSEs in a customer environment. This is a customer-facing role and therefore strong interpersonal skills and an ability to communicate effectively are required to be successful. This role requires extensive travel with occasional overnights.

Sound Interesting?

Here’s what you’ll do:

• Successful completion of technical training to acquire a rudimentary knowledge of Zeiss microscopy equipment. 

• Demonstrate, in the field, that the technical concepts learned in the classroom trainings and OJT can be applied to a high standard.

• Engage as an active participant in all OJT; listening carefully, taking notes, asking questions, assisting when asked and absorbing the content fully.

• Properly care for all ZEISS tools and assets as may be made available during the execution of assigned responsibilities.

• Responsible for your personal safety when visiting labs and institutions by understanding the basics of lab behavior and an awareness of risks.

• Travel to customer locations and complying with the ZEISS Corporate Travel Policy.

• Deliver an end of program presentation to peers, mentors, and management.

Do you qualify?

• Currently enrolled in a 4-year or graduate degree in technical/scientific discipline or equivalent experience.

• Eagerness to learn, understand, and troubleshoot problems in software, electronics, optics and electron optics, high voltage, high vacuum, mechanical, and/or electro-mechanical systems.

• Proven ability to work successfully as an individual contributor or as part of a team.

Nice to haves:

• Familiarity with a microscope.

The hourly pay range for this position is $16.00 – $18.00 pending region.

Your ZEISS Recruiting Team:

Cheriece Williams, Paige Gustafson

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). 

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

CyberArk (NASDAQ: CYBR) is the global leader in identity security. Centered on intelligent privilege controls, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments and throughout the DevOps lifecycle. The world’s leading organisations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on LinkedIn, Twitter, Facebook or YouTube.

From the growing market in need of protection with proven security solution and internal promotions, we are actively looking for a Enterprise Support intern to support our regional market.This will be a broad role that will involve investigating and resolving technical questions related to CyberArk's Product Suite. You will play a vital role in:

1. Providing our Global Customers the technical support that they require relating to CyberArk's product suite, ensuring that they get the most out of their CyberArk experience
2. Leveraging your empathy and communications skills to address customer issues, prioritizing customer interactions to expedite urgent escalations
3. Collaborating and swarming with your teammates and CyberArk's Engineering teams to resolve customer issues. Analyse ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible resolution within the stipulated service level agreement
4. Cultivating an environment of cooperation and knowledge sharing

JOIN US as this is the opportunity to take the next step in your cybersecurity career where you can

• Grow and develop in a role that has a career path into the privileged access and identity security field
• Make a difference in the fast-paced company
• Become the trusted expert in your field
• Make new friends and mentors who can help you in your career path in the real world.

Requirements

• Able to commit full time for 6 months or 1 year (preferably)
• Currently studying an IT related bachelor's degree