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Perks & Benefits
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*We are open to supporting 100% remote work anywhere within the U.S.*
As a Senior ServiceNow Custom Apps Developer, you play a pivotal role in successfully leading the design and deployment of ServiceNow solutions for our clients. In this role, you will lead the design, configuration, customization, and implementation of ServiceNow applications to meet specific business requirements. Your technical expertise and leadership, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.
Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise.
Your responsibilities include:
Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and lead the design of complex, effective ServiceNow solutions that align with those needs.
Technical Implementation: Collaborate with cross-functional teams and lead the implementation of ServiceNow solutions that align with the designed requirements and ensure solutions meet industry best practices. Develop and maintain advanced scripts, business rules, and client scripts.
Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields.
Integration Management: Assist architects in the design and integration of ServiceNow with other systems and applications to create seamless end-to-end processes.
System Optimization: Collaborate with solutions architects to analyze platform performance, design optimization strategies, and implement performance and security improvement configurations, contributing to the overall stability, efficiency, and security of ServiceNow solutions.
Technical Documentation: Validate the completeness of the team’s documentation of configurations, customizations, data schemas, and other technical decisions.
Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes.
User Training: Support end-user training to ensure a smooth adoption of the implemented solution.
Change Management: Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly.
Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to provide timely resolution to incidents and problems.
Best Practices: Contribute to the development of ICF’s best practices and standards. Adhere to security and implementation best practices and ensure that implemented solutions meet relevant compliance requirements.
Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue certification and training process to meet Practice standards and growth areas and contribute to the continued success of the team.
Mentorship: Provide technical guidance to Associate ServiceNow Developers and ServiceNow Developers. Support the growth of other Practice members to meet the needs of their role, the business, and future growth opportunities. Share solutions and lessons learned with the Practice.
Collaboration and Communication: Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status.
Corporate Growth: Support the development of client roadmaps and solution demonstrations to identify and foster new opportunities for ICF services and ServiceNow license sales. Although not required, it is encouraged to support proposals (“bids”) for new opportunities, including oral presentations and written technical proposals.
Required Experiences and Certifications
5 or more years of experience implementing ServiceNow solutions.
ServiceNow Certified System Administrator
US Citizenship is required (required by the federal government for this position).
Must be able to obtain a DHS Public Trust clearance.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
The ideal candidate will also have these preferred skills:
Hands-on experience (>480 hours each) configuring or building 10 or more ServiceNow applications.
Current DHS Public Trust
Any of the below ServiceNow mainline certifications:
Certified System Administrator
Certified Application Developer
Certified Implementation Specialist – Application Portfolio Management
Certified Implementation Specialist – Human Resources
Certified Implementation Specialist – Customer Service Management
5 or more of the below micro-certifications:
Micro-Certification - Flow Designer
Micro-Certification - Integration Hub
Micro-Certification - Agile and Test Management Implementation
Micro-Certification - Service Portal
Micro-Certification - Automated Test Framework
Micro-Certification - Predictive Intelligence
Micro-Certification - Performance Analytics
Micro-Certification - Virtual Agent
Micro-Certification - Configure the CMDB
Micro-Certification - CMDB Health
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Vast experience in ServiceNow development and architecture
Familiarity with ITIL processes and service management principles
Strong technical skills, including scripting, workflow configuration, and business rule development.
Ability to independently design and lead complex user interfaces, integrations and workflows
Proficiency in scripting languages (JavaScript, GlideScript) and other relevant languages
Detail-oriented tendencies with excellent listening, problem-solving, and analytical skills and the ability to innovate solutions
Experience troubleshooting and resolving technical issues
The ability to work effectively in a team-oriented, collaborative environment
Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally
Understanding of performance optimization techniques
Strong leadership and team management skills
Excellent communication, presentation, and stakeholder management skills
In-depth understanding of ServiceNow best practices and industry trends
Conflict resolution skills to mitigate risks, resolve issues, and ensure timely and accurate delivery
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Familiarity with ITIL processes and IT Service Management (ITSM) principles
In-depth knowledge of scripting languages, including JavaScript and GlideScript
Strong technical skills, including workflow configuration, and business rule development
Expertise in designing and implementing complex workflows
The ability to independently create and manage integrations with external systems
Strong problem-solving skills and ability to innovate solutions
Detail-oriented tendencies with excellent problem-solving and analytical abilities
The ability to work effectively in a team-oriented, collaborative environment
Excellent communication and leadership abilities
Strong knowledge of agile
#DMX24
#SENW22
#Indeed
#Li-CC1
#SWICE23
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$84,533.00 - $143,706.00Nationwide Remote Office (US99)Official account of Jobstore.
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
We are seeking an accomplished Lead ServiceNow engineer with hands-on experience in designing, developing, and implementing ServiceNow solutions. The Lead Service Now engineer is responsible for constructing creative and logical detail design based on architectural guidance. The ideal candidate will have a deep understanding of ServiceNow platform capabilities and be able to create custom applications, workflows, and integration to enhance and support our IT and Business customers. This position is also responsible for managing work direction, leading, and influencing other ServiceNow developers to achieve results.
Responsibilities
Minimum Qualifications
Additional Qualifications
Preferred Qualifications
Minimum Physical Job Requirements
Reporting Structure
Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.
Positions will be posted for a minimum of five consecutive workdays.
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This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days.
We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar with best practices, design, and configuration experience. It is important that they have great people skills and a passionate about the Genesys PureCloud platforms capabilities and looking for a company that they can feel right at home working out of our M&T Technology Center tower in Buffalo, NY.
IMPORTANT - We are NOT looking for Genesys Engage experience, but PureCloud recent experience is required
Primary Responsibilities:
Complete and oversee the most complex systems analysis, design and development efforts. Play a key role as a leader and individual contributor on complex projects. Provide the highest level analytical consulting and leadership in identifying and implementing new uses of information technologies to assist the client areas and Bank in meeting their short-term business goals and long-term strategic objectives.
Direct and monitor less experienced resources and coordinate development tasks for any scope project. Prepare and manage the technical component of project plans.
Confer with other Development, operations staff and Technology staff in overall systems development direction from technical analysis to user acceptance testing.
Prepare and review test data and execute detailed test plans. Complete any required debugging.
Evaluate and understand highly complex interrelationships and effects among programs, interfacing applications and platforms.
Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff.
Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project.
Maintain efficient operation and effectiveness of supported applications.
Recommend new technology, policies or processes to benefit the organization and improve deficiencies. Lead or participate in technical evaluations of vendor software.
Follow and promote use of development standards and procedures.
Maintain high level of technical aptitude and expert working knowledge of the supporting application(s), development environments and the supported client environment.
Assist in developing expense and capital budgets.
Monitor employee performance and may prepare annual appraisals.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Education and Experience Required:
Minimum of an Associate’s degree and 6 years’ systems analysis/application development experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 6 years’ systems analysis/application development experience
We are NOT looking for Genesys Engage experience, but PureCloud recent experience is required
Genesys PureCloud experienced with using Architect
Experience with Microsoft Visio call flow design
Working experience with Agile teams and Jira, Zephyr
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The Java Developer is a key role on a collaborative project team, which is responsible for the design and production of our core business systems. These systems satisfy customer and organizational business requirements and provide solutions that enable the organization to achieve its goals. The developer understands business problems and opportunities and applies technical skills in the design, development and testing of data flows, applications and systems
Roles and Responsibilities
This is with regards to an excellent opportunity with us and if you have that unique and unlimited passion to build world class enterprise software products that turn into actionable intelligence, then we have the right opportunity for you and your career.
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Responsible for defining best practices for designing, developing solutions, extending and supporting various modules and components of Enterprise applications. You will be involved in the development lifecycle from analysis, design, build, test and release with a focus on delivering solutions against business goals, technical requirements and platform engineering standards and best practices.
Requirements
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· Support day to day IT operations (e.g. printer setup / troubleshooting end user applications)
· IT End user support helpdesk
· Google workspace administration / ensuring smooth operation of End User accounts
· Responsible for maintaining and administering Sub Systems
· Produce quality HTML5 CSS templates
· Provide Graphical User Interface designs (UXD) for internal Sub Systems
· Able to time-manage multiple projects
Job Requirements
· Diploma or higher in Front-end development or equivalent IT related field.
· Knowledge in troubleshooting end user applications e.g. MS word / excel / outlook / Gmail web interface / google drive interface.
· Knowledge in google workspace admin console is a plus
· Relevant Help Desk Service level experience
· Relevant HTML5 CSS Front-end development experience
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Our Field Service Professional Services team works across technology and business stakeholders to usher customers into the next phase of their business transformation journey and achieve innovative outcomes that craft the future.
As a Technical Consultant on our Field Services team, you will realize solutions for our customers by focusing on technical development & delivery for the customers and partners to solve critically meaningful business challenges using Salesforce’s Field Service Platform (SFS). Salesforce FS product provides FSM solutions for a wide variety of customer verticals and ecosystem(s) like Telecom, Utilities, Oil & Gas, Manufacturing, Finance etc..
Technical Consultants (Developers) develop & deliver technical solutions to meet the customer’s business and technical requirements. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
Responsibilities
Requirements
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
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Job Family:
SAAS/PAAS/Cloud Consulting
Travel Required:
Clearance Required:
Service Now Developer
Currently hiring for all levels of Service Now Developers.
What You Will Do:
As a ServiceNow Developer, you are an integral team member responsible for the design and development of core ServiceNow capabilities for in accordance with client requirements. Teams work with various clients and stakeholders to understand their requirements, current architecture, and approach needed for success of the engagement. Developers provide tool and capability recommendations based on your experience and research of the current product functionality.
What You Will Need:
What Would Be Nice To Have:
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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What you get to do in this role:
As a Software Engineer in ITAM Content Service team, your responsibility will include:
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About the job
This role will suit an enthusiastic person who wants to establish a career path in the ever evolving world of eCommerce.
We are a customer support team first and foremost so it is essential that any applicant is capable of providing a first class customer experience, but day to day we spend most of our time helping developers integrate their platform with ours, so holding your own in a technical conversation is also a must.
We hire people, not certificates and we are therefore looking for someone that fits into our team culture, is passionate about impressing customers, has a technical background and keen to build their career within Global Payments.
About Us
Global Payments is a Fortune 500 worldwide payment technology and software company, providing the world’s leading complete commerce ecosystem to businesses of every size. Our unique, connected infrastructure serves every dimension of commerce, carrying billions of transactions every year—safely and seamlessly.
In the UK & I we employ over 500 people across 5 sites and work with over 60,000 customers including blue chip companies such as The Post Office, Five Guys & Trainline.
About the Role
The Developer Support Specialist is a 2nd Line Support role responsible for helping new and existing customers integrate into an array of Ecommerce products and services. This role will focus on providing effective and efficient technical onboarding and in-life support to our customers developers and supporting our internal business units.
The successful candidate will be passionate about providing our customers with exceptional levels of customer service and have a desire to impress. Day to day you will be expected to respond to incoming support tickets in a calm and professional manner, assist new customers with their implementation efforts and handle escalations. You will need to engage with people at all technical levels but will predominantly be interacting with developers on behalf of our customers and partners, the ability to hold technical conversations about complex integrations, back-end systems, websites and mobile applications is therefore essential.
What you’ll be doing
You will be supporting our customers' in house or 3rd party developers in a 2nd line support capacity. We take pride in our approach to customer service, whether we are dealing directly with the customer or one of their subcontractors, and expect that you are able to adapt to our high standards.
You will be office based 2 days a week with the rest of our Dublin based team so your locality will be important to ensure you are able to commute to our office in Dublin.
About You
Our teams are the reason we succeed, if you have the skills and qualities to add to our team and help us achieve more great things then we urge you to apply and join us on our journey.
We want people who bring their best self to work day in day out, who are keen and enthusiastic with excellent communications skills and who want to progress their career with a world leader in the FinTech industry.
Qualifications
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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about the company
Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.
With expansion plans, they are looking to hire a Python Developer to join the Data & Technology Architecture Department of the Cyber Security Division.
about the role
skills and requirements needed
To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam@randstad.com.sg.
(EA: 94C3609/ R1879086)
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Salary: P40,000 to P80,000 (Monthly Package)
Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)
What are we looking for?
Skills Required:
What will you do?
Join the awesome team and enjoy these benefits & perks:
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is a Melbourne-based company that helps companies streamline contract management and slash costs by 80%, ditching email and phone for a digital platform with portals, workflows, and secure data rooms. They aim to modernize contracts from start to finish, and build digital bridges between companies and clients to boost performance. Their platform's simple process engine visualizes client journeys, assigns tasks, and tracks progress, making collaboration and fulfilling obligations a breeze.
#ConnectOS #ConnectOSCareers #TeamConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
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