Intern IT Executive - Internship
4 weeks ago
Job Responsibilities:
-Provide level 1 onsite IT support services to internal users -Provide level 1 office computers and desktop applications support for office and remote employees -Execute employee on-boar...
Job Responsibilities:
-Provide level 1 onsite IT support services to internal users
-Provide level 1 office computers and desktop applications support for office and remote employees
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning.
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines
-Maintain and monitor computer room equipment's and facilities
Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance
-Basic knowledge about network troubleshooting such as ping, telnet etc.
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc.
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction
-ITIL certification preferred, with experience in IT technical support for multinational companies.
Perks & Benefits
- Nearby public transport
- Central location
- Flexible working hours
- Casual dress code
- Free snacks / Happy hours
- Regular team activities
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