Total 4 Manager Regional Consultant job vacancies in Kuala Lumpur

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Hermes, Dolce & Gabbana, Gucci, Burberry, Laura Mercier, Aveda, Diptyque, La Prairie, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

 

We grow you by building your competencies and unleashing your potential. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

 

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

 

 

Position Purpose:

Reporting to the Regional General Manager, you will work closely with Country Managers, local Brand Managers & teams regionally to drive commercial strategies and key financial KPIs for assigned multi-axis (make-up, fragrance and skincare) portfolio.

Key Responsibilities:

• Identify and recommend key action plans through trend and business analysis to optimize the multi-axis portfolio growth in each country in line with company, brands, and partners strategies.
• Responsibility of company’s P&L for the multi-axis portfolio, maximizing both sales and profits.
• Build and maintain strong relationships with brand owners/internal stakeholders in regular dialogue to review performance. Identify needs and requirements to achieve win-win situations.
• Act as the regional key contact point to assigned business partners on any matters relating to the business/brands, serving as the link of communication between partners and internal teams.
• Oversees all aspects of commercial activities and negotiation with business partners including budget planning, KPIs setting, contract negotiation, etc.
• Conceptualize regional CRM campaigns to engage customers, build brand loyalty and increase transactions/brand engagements.
• Digital savvy, able to lead 360 marketing with focus in eCommerce/social marketing regionally.
• Identify growth opportunities across the region.
• Internal and external stakeholders management on business progress, opportunities and challenges

 

Requirements:

• Candidate should be passionate about beauty with at least 3 to 5 years’ experience in make-up; end-to-end brand management experience.
• Regional exposure will be a plus but not essential.
• Independent and entrepreneur, this will be a sole contributor role with exciting opportunities to grow your career within the organization.
• Good business insights to the industry
• Strong understanding of the P&L of the business; commercial awareness partnered with a strategic, hands-on mindset.
• Excellent communication and presentation skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

 

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

 

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

 

 

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

1. Establish sales strategy and source, qualify & sign new artists and labels

• Evaluate and establish contacts with potential labels/artists
• Participation in the negotiation and signing of partnerships with customers and proposal of best deal structure
• Analyse and track digital streaming performance, in-app placements and other related business processes

2. Grow, retain and delight existing labels/artists

• Grow content for labels/artists and optimize content performance on the platform through strategic actions and use of Believe's tools
• Coordinate with regional and global Editorial Marketing Partnership and Video Audience Development teams to obtain the best platform resources for customers
• Ensure optimal retainment of existing artists and labels on the best partnership structure
• Delight existing artists and labels with structured reviews and understand the real needs of customers with a quick response, and iterative improvement of service quality

Regional Service Delivery Manager

Description -

What a Regional Service Delivery Manager does at HP:

• Regional Service Delivery Management: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and work to continuously improve the HP/Partner operational ecosystem supporting key Asia Pacific Japan (APJ) accounts.
• Operations/SLA Management: coordinate as required with internal teams to ensure contractual SLA is met for all allocated accounts. Oversee infrastructure upgrades, modifications and deployments with customer impact. Own and manage all operations and delivery related conversations with the customer. Work with internal teams to develop problem management framework and service improvement plans.
• Customer Relationship Management: Act as a primary contact for Customer queries and issues. Put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted. Responsible to achieve best-in-class customer satisfaction on key Asia Pacific Japan (APJ) accounts.
• Process engineering: When and as required by the leadership team, look end to end across service delivery management processes, as well as upstream and downstream processes. Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status. Lead action planning to tangibly improve the above.
• Compliance/Audit: Act as required by the leadership team as a Compliance/Audit point of contact – including and not limited to Audit engagements. Design, lead and/or implement remediation plans as required.

Individuals who do well in this role at HP, usually possess:

• Ability to work in a diverse team, and with a diverse range of people.
• Deep understanding of Services/Contractual business, direct back ground preferred.
• Bachelor's Degree in Business Management or relevant fields.
• Min 8 years Service Delivery and/or Operations Management experience (or relevant equivalent).
• Min 2 years experience in Project/Program Management preferred (or relevant equivalent).
• Growth mindset, creative thinking & Quick to embrace change.
• Excellent Stakeholders Management skills.
• Good understanding of financials/costing/pricing methodologies in the services industry.
• Good understanding of Risk Management methodologies in the Customer Support environment.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
 

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Overview

In order to support a successful global deployment of Dynamics 365 Finance and Operations, it is essential to create a global network of leaders and ambassadors who will lead the regional engagement and implementation of the system.

In the role of Finance Manager, you will work alongside the core programme team, Asia finance leads (Finance Director and Financial Controller) and the Operations team and be central to ensuring that the people, process and business elements of the transformation come together in delivery for the Asia region.

Your particular focus will be implementation of regional finance change management plan ensuring that the regional finance team are engaged with the process and assist in supporting the change.

Key responsibilities

Design Acceptance

• The steering group are ultimately signing off the design and solution, however regional engagement and consultation is an essential part of this.
• As the finance manager you will attend workshops & meetings related to the design process and assist the Asia finance leads in reviewing and accepting the design principles.

Communications & Engagement

• Support senior stakeholder engagement regarding the deployment.
• Support finance leads in the region to cascade key messages throughout the finance team.
• Ensure a wider engagement with finance users with support from the core team resources.

Data cleansing

• Each region will need to obtain assistance from the operational teams to ensure that the data transferring to the new system is fit for purpose.
• The role of the finance manager is to work with the operations lead to ensure that the local leadership and managers engage with the process and complete it in a timely manner.

Testing

• The testing work-stream is being led by the core team.
• In order to complete the testing process regional change champions will need to be trained in the system and be involved in running test scenarios to validate the system design and build.
• The role of the finance manager is to work with the operations lead to ensure that:
  • All regional change champions are trained to enable test scenarios to be run.
  • All test scenarios are completed in a timely fashion.

Training

• Training materials already exist but will need to be refined to meet any specific local processes.
• The role of the Finance Lead is to support the Operations Lead ensure that regional change champions are trained in such that they can lead local training and that the training is delivered to a plan. 
• At this stage it is envisaged end user training will be rolled out as follows:
  • Training of finance staff – classroom training
  • Training of Cost Centre Leaders – classroom training
  • Training of Time & Expense users – e-learning module – regionally managed led by the core team

Deployment

• As the system is deployed there will be inevitable disruption and issues that need attending to.  During this period the core team will be providing ‘hyper care’ ensuring that solutions to issues are developed rapidly.
• The role of the regional finance lead will be to support the Operations Lead in dealing with issues arising.