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The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager.
Job Description:
Job Requirements:
Perks & Benefits
With BLUE SOLUTIONS, we can provide you a simple, fast & efficient printing solution for your business. We work across brands and we can offer you a wide range of office multifunction photocopier. We constantly track innovative products, trends, advancement, and issues within the digital photocopier marketplace. We can provide and recommend the best office solution that suits your needs.
Main purpose of job
The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound & Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and the external client and to others internal department.
Principe responsibilities & duties
Job Requirement (Education & Experience)
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
客戶關係管理負責為各個銷售團隊建立關係和管道,同時為團隊經理提供支援。
職位描述:
工作要求:
津貼和福利
With BLUE SOLUTIONS, we can provide you a simple, fast & efficient printing solution for your business. We work across brands and we can offer you a wide range of office multifunction photocopier. We constantly track innovative products, trends, advancement, and issues within the digital photocopier marketplace. We can provide and recommend the best office solution that suits your needs.
Job Description:
Requirement:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Responsibilities:
Requirements:
Perks & Benefits
Welcome to Berdaya Malaysia
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Role Description
For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. They orchestrate all deliverables their customer is entitled to, including coordinating the day-to-day customer Signature experience from onboarding through Signature contract renewal and expansion. They develop deep relationships with their customers’ team members and pair that with relevant industry knowledge to improve implementation health. This role will also partner across Salesforce to provide a unified Signature experience for their customers.
Your Impact
Single point of customer relationship accountability.
Responsible for orchestration of all Signature deliverables, experience and renewal
Delivery of some Signature engagements including: Success Path, Success Path Review, and Release Readiness.
Primary focus is on improving Customer Health using Customer Success Score and other indicators to communicate actionable recommendations on Adoption, Engagement, and Technical Health.
Deep customer intimacy with relevant industry knowledge.
Executive and decision-maker relationship building.
Possesses basic knowledge of customer’s tech stack and relevant Salesforce certifications.
Collaborate with the customer account team in order to help customers achieve their objectives and identify growth opportunities with sales executive.
Preferred Qualifications & Skills
Minimum of 6 years work experience in one or more of the following: Customer Success, SaaS platform use or project leadership, Technology Consulting, and Technology Solutions Development.
Strong knowledge of Salesforce product and platform features, capabilities, and use cases.
Salesforce product certifications are strongly desired (Marketing Cloud Specialist, Marketing Cloud Account Engagement Specialist, Data Cloud Consultant, Commerce Cloud, Salesforce AI Associate, and any other relevant Salesforce certifications).
Able to articulate the importance and value of Governance to Business and IT executives.
Ability to prioritize, multitask, and engage dynamically with customers.
Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation.
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners, as well as mapping business requirements into technical features.
Ability to analyze customer’s usage data and health indicators to identify opportunities for improvement and translate into actionable recommendations with a path for success.
Note: This is an office-flexible role. The expectation is to be in-office 2 days a week when local to an office.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For Washington-based roles, the base salary hiring range for this position is $128,300 to $217,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Official account of Jobstore.
Position Summary
1. Review each sales processes including contract, PO(Purchase Order), supply projection, invoice, inventory, and other sales tasks and provide guidance to relevant sales team to make them comply with these processes.Role and Responsibilities
1. [Process review] Perform work processes such as contract, PO(Purchase order), supply projection, invoice, inventory, etc. and operate the system; if other issues that have not been defined arise, analyze the differences from the defined processes.
2. [Process compliance check] Produce documents for explaining the work processes to the sales force and check for abnormalities in each sales activity.
3. [Target setting and performance aggregation] Consolidate annual and monthly targets for sales indices of each sales team such as contracts, PO(Purchase order), supply projections, invoices and inventories, and calculate the gap between the actual and the target.
4. [Marketing expenses validity check] Analyze the requests for approval on sales promotion expenses and check their basic items.
Skills and Qualifications
• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience
#Li-SAVINA #Li-Midsenior
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Official account of Jobstore.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Details
MuleSoft's Customer Support team is looking for talented individuals with a passion for researching complex technologies and a track record of high customer satisfaction to help our team drive customer success with MuleSoft products. We maintain an extremely high level of satisfaction across our customer base, and we take great pride in our operational efficiency and the strength of the solutions we provide to our customers.
As a member of the Support team, you will leverage advanced technical expertise to resolve complex platform-related issues affecting customers. As a Technical Support Engineer expert, you will enable customer success by helping our customers to overcome crippling technical challenges. You will provide hands-on troubleshooting, feature explanation, and best practice guidance to the broader Technical Support team to assist customers during critical and time-sensitive situations while partnering with development teams.
You'll find yourself researching new technologies every day, including Web Services, HTTP, JMS, JEE application servers, and many types of Enterprise Software. This role will give you an opportunity to build expertise and fast-track your career toward customer-facing technical roles, and your successes will have an impact across the company.
Work Hours: We are a 24x7 Support Hub, the candidate hence needs to be ready to work any shift available and be ready to change shifts based on business requirements from time to time.
Role & Responsibilities:
Take ownership of customer issues through to resolution - including troubleshooting, internal communication, and providing meaningful feedback on a regular basis to assist with troubleshooting integrations involving third-party APIs and implementation of other products.
Liaise and work closely with the internal teams on escalated technical issues and product roadmap changes/new features.
Provide feature explanation and implementation best practices.
Create knowledge base materials dedicated to operational efficiency while empowering and enabling the developer community.
Respond promptly and effectively to technical support requests from clients regarding integration API-related issues.
Diagnose and troubleshoot technical issues, offering timely and accurate solutions to ensure minimal disruption to clients' operations.
Collaborate closely with cross-functional teams, including developers and operations, to resolve complex integration challenges.
Document and track support cases, solutions, and interactions in our support systems to maintain accurate records.
Escalate critical issues to development teams when necessary, ensuring timely resolution.
Role Requirements:
Excellent written and verbal communication skills.
Proven analysis, troubleshooting, and problem-solving skills. Ability to effectively prioritize and escalate customer issues.
Bachelor's degree in computer science or equivalent experience strong background and a solid understanding of object-oriented concepts and languages.
4+ years of prior experience in a Technical Support environment.
Strong understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption.
Experience troubleshooting Internet technologies: HTTP, firewalls, web servers, proxy servers, etc.
In-depth knowledge of database concepts and data management (RDBMS) and SQL.
We operate 24x7 which can involve working during one of the below shifts (not limited to shift timing can change) - AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 9 PM/10 PM IST onwards depending on Day Light Savings Time)
EMEA hours – 12:00 PM/1 PM/2 PM IST onwards depending on Day Light Savings Time APAC hours – 5.30 AM IST onwards. Work hours can change depending on Business requirements.
Preferred Requirements:
4+ years of Experience in Application Support including middleware/networking knowledge. Knowledge of multi-tenant, grid, parallel, or distributed computing architectures.
Knowledge and troubleshooting experience with at least one programming language, such as Java, .NET, or PHP, and analyzing thread dumps and heap dumps as an added advantage.
What you'll need to be successful:
Industry relevant experience
Must have experience in Java development and concepts, including debugging against Java APIs, providing technical solutions, examining thread dumps and threading issues, and hosting services using JEE and/or JSE framework
Experience with JEE Application Servers and Containers (administration, deployment, and/or development in Tomcat, JBoss, WebSphere, Spring, etc.)
Deep knowledge of Internet technologies and protocols such as HTTP and FTP
Experience with SOAP, REST, Webservices, Tomcat, XML, JMS, WS, and SOA/Integration technologies
Integration product support is preferred. Other integration vendors include IBM, BEA, Oracle, Tibco, etc. Knowledge of Open Source business and/or past contributions to open-source projects is also favorable.
Learn more about CSG and here is the Video.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Official account of Jobstore.
Role and Responsibilities
Who We Are:
What We Have to Offer:
Summary
The MCS COP Help Desk Product Manager is a people & technical leader for a staff of 10-15 employees aimed to provide technology support services. The role is not related to IT Support for the CAE Enterprise directly, but for an external customer. This position will provide oversight and input into all areas of this staff’s operation including scheduling, SOPs, and functional infrastructure. This is a customer-facing position that will have daily workday engagements with the government program manager and PMO representatives. Ideal candidates will bridge strong organizational skills, a baseline of technical skills and a working knowledge of the SOF community to lead the execution of a help desk. Strong written and verbal communications skills are must for the successful candidate.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications and Education Requirements
Preferred Skills
Security Responsibilities
Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.
Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here Know Your Rights: Workplace Discrimination is Illegal.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
Official account of Jobstore.
Job Summary
Giant Eagle is looking for a Sr. Manager of CRM to join the Customer Loyalty, Engagement & Retention team. You will be responsible for the end-to-end customer lifecycle strategy across myPerks, Giant Eagle, GetGo, Pharmacy, Curbside, Gift Cards and all lines of business. This role will lead all CRM strategies and capabilities to engage, retain, and grow our existing base of 4 million households and onboard newly acquired customers.Job Description
Job Responsibilities
Official account of Jobstore.
Enterprise customers demand high quality and differentiated service options, and timely service response to meet their business demands. Our team is responsible for the Enterprise Service portfolio of service products, service tools, enablement training and metrics globally to support our worldwide Enterprise Customers!
We are also responsible to identify and own the service pipeline, which includes services that are currently being planned or crafted. You will lead a significant portion of this enterprise services portfolio, driving it as a business including publishing status, metrics and service transition planning. Additionally, we deliver competitive analysis supporting the service catalog, which reflects existing services available to end users and/or partners, as well as retired services, which are formerly available services which have been taken out of active deployment.
What you'll be doing:
Develop service products for our professional and education services portfolio, by identifying potential service offerings, generating requirements and specifications, inclusive of services pricing as well as driving service benchmarking
Define Service New Product Introduction processes, strategy, service requirements and policy development
Evaluate customer and partner ecosystem, analyze the technology and business resources and identify specific services requirements for professional and education services
Responsible to align key stakeholders, including internal technical team and external partners, to launch the new service
What we need to see:
Results driven, capable of working in both a strategic and tactical environment, with ability to influence at all levels of the service business
8+ years of previous experience in product management and enterprise services (or equivalent)
Interactive, engaged both internally and externally across product, sales, service and operations teams, and with global partner community
Significant experience balancing multiple, key and services initiatives in parallel
Detailed understanding of Service structures, operations and GTM strategy
Extensive experience in design and delivering appropriate systems and enablement requirements in support of service initiatives
Excellent communications and presentation skills, highly analytical and detail oriented
Understanding of the latest technology
Bachelors or equivalent experience in business and/or technical field. MBA is a plus
Ways to stand out from the crowd:
Prior experience and demonstrated leadership in services industry and understand their ecosystems and key players
Prior background in professional services, and to enable partners to deliver the services
Prior experiences in education services, for developing trainings and certifications for external and internal customers
Outstanding success in leading multi-functional teams, driving and delivering business critical service initiatives
Ability to be actively engaged, work in areas that may be outside the standard job description to accomplish the job
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!
The base salary range is 160,000 USD - 253,000 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.
Official account of Jobstore.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
Marketing Manager, Customer Marketing
Job Description
Do you thrive in a fast-growing and dynamic global environment? Are you passionate about marketing? Can you combine your interest in the world of business travel with authoritative marketing skills to help our company grow? Amex Global Business Travel Global Customer Marketing is looking for excellent and hardworking marketing talent to join its team and deliver impactful campaigns for its Amex GBT Egencia solution.
Are you an effective campaign manager, who approaches challenges head-on, and enjoys working with a hardworking and diverse group of colleagues and clients? Have you successfully driven customer marketing campaigns in a B2B company? Have you delivered impactful organic customer engagement, retention, growth, and revenue? Then we would love for you to join our team!
Your responsibilities in this role:
Your skills:
This is a flexible Hybrid role, commutable to our offices in Canary Wharf, London.
Location
United Kingdom - London
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Official account of Jobstore.
Description -
Our Workplace Solution Professional Services Organization is leading the way in creating innovation and transformation in the changing world of work. We are looking for an energetic Service Product Manager to lead the development, implementation, and improvement of Workplace related project-based service offerings that meet customer needs and help us advance in the field of workplace solutions. This crucial role is focused on designing services that are not just solutions but drivers of value creation, problem-solving, and strategic growth aligned with the current and future workplace.
Responsibilities:
• Strategic Service Offer Development
- Define, prioritize, and continuously improve the service portfolio and roadmap based on market research, customer feedback, competitive analysis, and data-driven insights.
- Design and develop the service value proposition, positioning, and pricing.
• Service Lifecycle Management
- Follow the service product management processes, tools, lifecycle, and governance standards.
- Lead and develop portfolio planning over the entire lifecycle, including pricing strategies, service delivery, sales readiness, and associated processes.
- Innovation, optimization and continuous improvement
• Cross Functional Collaboration
- Collaborate with technical, product, and delivery leaders to ensure alignment and consistency of the service strategy and execution.
- Represent Professional Services on product or solution portfolio core teams and provide service requirements into product development stages.
- Utilize technical and business skills to lead complex cross-functional activities that have a high impact on the services business.
• Market and Sales Engagement
- Launch, promote, monitor, and measure the service performance, customer satisfaction, and market feedback.
- Work across regions and teams to develop and implement new services, solutions, or programs to meet emerging customer/market needs and fuel profitable growth.
• Performance Analysis
- Perform business analysis, identify root cause, and develop recommendations/solutions to drive business improvements.
- Define, measure, & report OKRs aligned to product/business strategy goals.
• Leadership
- Provide mentoring and guidance to peers and lower-level employees.
Education & Experience:
• Bachelor’s or Master’s degree in business, Engineering, Computer Sciences, or equivalent experience.
• 10+ years of professional experience, ideally at a service, consulting, or software company
• 5+ years of experience in service product management
• Proven experience in launching and managing a portfolio of technical offerings.
• Deep technical knowledge with enterprise architecture, Managed Print Services, enterprise print and capture/workflow solutions, or similar technology.
Knowledge & Skills:
• Proven background in document & printing technologies, services industries, and service product management.
• Proven track record of creating and launching successful and profitable service offers.
• Familiar with the latest trends and technologies in business transformation, workflow automation, and business process management, such as lean, cloud, IoT, AI, etc.
• Certified or trained in relevant frameworks and methodologies for service product management, such as Agile, Scrum, Lean, etc.
• Highly developed problem-solving, project/program management, change management, and analytical skills.
• Ability to lead and inspire teams, develop relationships, exercise independent judgment, and accomplish goals under pressure.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong knowledge of workplace solutions market, customer needs, and competitive landscape.
• Creative and strategic thinker, self-motivated, results-oriented, and customer-centric.
• Ability to work effectively in a fast-paced, dynamic, and collaborative environment.
Job -
ServicesSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
25%Relocation -
NoEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Official account of Jobstore.
Description -
Responsibilities:
• Strategic Service Offer Development
- Define, prioritize, and continuously improve the AI portfolio and roadmap based on market research, customer feedback, competitive analysis, and data-driven insights.
- Look for opportunities with existing portfolio and sales motions to expand the AI conversation.
- Design and develop the AI value proposition, positioning, and pricing.
• Service Lifecycle Management
- Follow the service product management processes, tools, lifecycle, and governance standards.
- Seek and secure funding (internal and external) and mange spend.
- Lead and develop portfolio planning over the entire lifecycle, including pricing strategies, service delivery, sales readiness, and associated processes.
- Innovation, optimization, and continuous improvement
• Cross Functional Collaboration
- Collaborate with technical and product leaders to ensure alignment and consistency of the AI strategy, execution, and prioritization of the roadmap.
- Represent Professional Services and the AI Portfolio on product or solution portfolio core teams and provide service requirements into product development stages.
- Utilize technical and business skills to lead complex cross-functional activities that have a high impact on the services business.
• Market and Sales Engagement
- Identify and establish partnerships with industry leaders in AI.
- Launch, promote, monitor, and measure the AI Service Offerings performance, customer satisfaction, and market feedback.
- Work across regions and teams to develop and implement new services, solutions, or programs to meet emerging customer/market needs and fuel profitable growth.
• Performance Analysis
- Perform business analysis, identify root cause, and develop recommendations/solutions to drive business improvements.
- Define, measure, & report OKRs aligned to product/business strategy goals.
• Bachelor’s or Master’s degree in business, Engineering, Computer Sciences, or equivalent experience.
• 10+ years of professional experience, ideally at a service, consulting, or software company
• 5+ years of experience in service product management
• Proven experience in launching and managing a portfolio of technical offerings.
• Deep technical knowledge with AI, Data Analytics, Machine Learning, or similar technology.
Knowledge & Skills:
• Proven background in AI technologies, IT and services industries, and service product management.
• Proven track record of creating and launching successful and profitable service offers.
• Familiar with the latest trends and technologies in AI-enabled solutions, such as natural language processing, machine learning, computer vision, etc.
• Certified or trained in relevant frameworks and methodologies for service product management, such as Agile, Scrum, Lean, etc.
• Highly developed problem-solving, project/program management, change management, and analytical skills.
• Ability to lead and inspire teams, develop relationships, exercise independent judgment, and accomplish goals under pressure.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong knowledge of workforce solutions market, customer needs, and competitive landscape.
• Creative and strategic thinker, self-motivated, results-oriented, and customer-centric.
• Ability to work effectively in a fast-paced, dynamic, and collaborative environment.
Job -
ServicesSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
25%Relocation -
NoEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
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Job Responsibilities
- Counter services such as offline sales, appointment scheduling, cashier, registration and other ad-hoc tasks assigned by the Management
- Prepare engaging social media content which includes video and photo shooting and editing
- Manage online & offline advertisement and sales campaigns on various e-commerce platforms such as social medias and editorials.
Requirements:
- Minimum Diploma in Marketing with at least 1 years' of experience in sales, preferably in beauty line (Entry level candidates are also welcome to apply)
- Familiar with Microsoft Office with knowledge in Photo & Video editing skills
- Familiar with Canva, Inshot or other photo and video editing software
- Professional, fun & dynamic
- Excellent interpersonal, negotiation and communication skills
- Proactive and self-motivated
- Positive mindset with a can-do attitude
- Must be Chinese, must be able to write in English and Chinese.
- Must work from 1000 - 2000, 6 days off per month.
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