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The IT Manager will be a meticulous, IT-savvy and collaborative member of our Technology team.
As the thought leader on IT topics, you are responsible for defining and delivering a roadmap of IT initiatives that ensure the rest of the organisation can operate at their best. This will involve excellent hardware and software support, managing security, leveraging the latest in productivity technologies and optimising procurement service desk and IT processes.
You will be reporting to the Platform Engineering Manager, and will be supported by colleagues across departments and countries to ensure security and business continuity.
We are looking for an individual that has the willingness and capability to dive into the details and the breadth of knowledge, capability and confidence to continuously improve and streamline their domain of ownership.
Key Responsibilities:
Employee financial and physical well-being
Flexible work arrangements and policies
Learning and development opportunities
Team bonding budget and initiatives
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As an IT specialist, you will be responsible for supporting QCP’s IT infrastructure and operations as well as business continuity controls on-premise and on cloud. You will work closely with cross-functional teams across IT and business to create and drive solutions to effectively address cyber security and business continuity risks, build trust, improve resilience, and achieve our business goals.
Role
● Helpdesk and IT Service Management support
o Provide first level support to QCP users for the remediation of IT issues across three shifts
o Support user helpdesk requests, such as for account / access related issues, VPN and network connectivity, collaboration and productivity tools support, endpoint troubleshooting, etc.
o Ensure proper recording, documentation and handover of issues to the next shift
o Monitor and report on IT service level trends and production incidents
o Maintain IT Configuration Management Database (CMDB) and ensure that the CMDB is up to date
o Support QCP IT change management process: ensure that changes are assessed, tested and approved before implementation
o Manage after office hour emergency change
● Incident and Problem Management
o Follow up on incidents and problems to their resolution
o Support QCP’s production and security incident management frameworks. Handle production incidents and ensure timely escalation of security incidents
● BCM and IT DR Support
o Support QCP’s Business Continuity and IT Disaster Recovery (DR) program. Assist in conducting and maintaining Business Impact Analysis (BIA) assessments, document IT system DR requirements, and provide IT DR program advisory support
o Assist QCP’s testing of IT DR plans and resilience capabilities
o Conduct periodic review of infrastructure to identify single points of failure and remediate them
o Maintain central inventory of system data backup requirements; coordinate data backup and restoration testing
● IT Ops Support
o Support IT Security training and awareness sessions
o Support regular risk reporting, such as Key Risk Indicator (KRI) reporting and audit point tracking
o Support vulnerability scanning and coordinate penetration testing of on-premise and cloud workloads
o Maintain IT outsourcing register and contracts. Support periodic Third-Party risk assessments and due diligence checks on vendors
The Environment We Offer
As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.
Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.
We also provide flexible working arrangement as required and a casual and fun environment to boot!
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The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.
We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.
Role and Responsibilities
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As a Citrix engineer in a financial services company, your primary responsibility is to manage and maintain the day-to-day operations of the company's Citrix Cloud and private cloud infrastructure on AWS and Azure, including users ticket resolution, business requests and maintenance of the environment.
Key Responsibilities:
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We at LAN-IT 24 (Germany) are currently looking for the location Malaysia (Kuala Lumpur)
Start: ASAP
Duration: 1 year (with option)
Full time (Mon-Fri/40h)
100% Onsite
Tasks:
- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware
- Expertise in IT systems, networks and hardware
- Excellent communication skills, local language and English (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritization skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
If you are interested, I would be happy to hear from you. Please send your CV.
With kind regards
Kalpna
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The Sanctions Screening Analyst is a job where speed and accuracy in decision making is essential. The Sanctions Screening Analyst assesses whether alerts raised by sanctions screening systems raise any sanctions concerns.
Duties and responsibilities:
Follow operational procedures on sanctions alert handling for all alert types, including documenting the decision rationale. Speed and accuracy of decision making is essential.
Perform analysis of potential matches against sanctions lists alerted through sanctions screening of customers and transactions
Escalate alerts that may raise any potential reporting requirements
Communicate with customers when further information is required as part of reviewing against sanctions lists
Provide inputs in order to refine automated sanctions screening risk methodology, reduce false positives, mitigate sanctions risks and improve customer experience
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Our Evaluation Services department produces independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale.
As a Sustainability Analyst you will assess and report on the quality and robustness of the sustainability management systems of companies from all over the world.
Data analysis will be primarily qualitative, centered around the analysis of a company’s management system documentation. You will become an expert in applying the EcoVadis methodology, built on the most rigorous international Corporate social responsibility (CSR) standards and frameworks (for example: GRI, ISO 26000), already 15 years in evolution. In a state of virtuous advancement, the methodology continues to be driven forward by strong market forces, societal expectations and emerging regulation.
In this role, you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow a set of analysis guidelines to ensure we're working in concision. Attention to detail, being adaptable to change and acquiring new skills quickly are key to your success in the rating process. We are a team of sustainability changemakers rallying together to drive positive impact to business practices across the world and we can’t wait to have you join us!
Day to day activity of the role
How you will grow
When you join the team you will be welcomed into a robust training program designed to master the topics of sustainability, including the EcoVadis methodology, and assess a company’s sustainability management system with confidence. You will have training coordinators dedicated to your professional growth in the first month, supported by senior analysts providing feedback and suggestions on your work. Once your training is completed, you will begin working on a greater diversity of companies, increasingly complex with a variety of unique contexts.
In addition, you will also have the opportunity to gradually pivot some of your time to work on development projects to grow other aspects of your career. These projects often include colleagues from our international team of analysts.
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We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.
Responsibilities:
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Responsibilities for Support Engineer:
IT services and support activities:
Troubleshoot and support End User related issues.
Pick up, acknowledge, and resolve incidents and requests promptly for users working from the office or remotely.
Thoroughly document all troubleshooting steps and create knowledge base articles of resolutions.
Prioritise issues and work with Support Team Leads, Application Managers, IT Operations, Vendors, and other teams to resolve issues, minimising escalations.
Escalate high-priority issues to Support Team Leads and Senior Management.
Provide first-line support for Laptops, PCs, Printers, Office 365, Active Directory, Networking and Ticketing.
Assist with onboarding and offboarding new starters, including preparing equipment for new starters and account creation or removal in supported applications.
Provide Executive support to Senior Management and be the point of contact on-site for all IT-related matters.
Perform health checks and monitor automated system and application alerts, resolving issues where possible.
Learn new technologies and acquire new skills to cater to the changing demands.
Any other ad-hoc tasks.
Solid technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools.
Proven experience in technical support activities for laptops, desktops, smartphones, telephony, and networking.
Working knowledge of ITIL processes (certification desirable).
Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow.
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Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.
As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.
An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.
Responsibilities:
The Environment We Offer
As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.
Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.
We also provide flexible working arrangement as required and a casual and fun environment to boot!
Official account of Jobstore.
As a Junior Workday Reporting Analyst, you will be an integral part of our HR Digitalization team, contributing to the optimization and enhancement of our Workday HCM system. Your primary focus will be on configuring reports, ensuring data security, and supporting the development of dashboards and custom reports within the Workday platform.
Responsibilities:
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Officer, KYC Operations Analyst - Hybrid (C10)
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We’re currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Analyst - Hybrid (Internal Job Title: Compl Bus Control Analyst 2 - C10) based in KL, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
The KYC Due Diligence Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
In this role, you’re expected to:
Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures
Subject Matter Expert
Perform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
Determining if the accounts are in scope
Client Identification, Verification and Screening
Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
Ensure all information
Send the requests to Outreach/RM for accounts where information is required to complete the review
Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews
Proficiency in Cantonese language (HK market)
As a successful candidate, you’d ideally have the following skills and exposure:
3 to 5 years of relevant experience preferred
Education:
Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Compliance and Control------------------------------------------------------
Job Family:
Business Control------------------------------------------------------
Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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Senior International Consulting Analyst
What can you expect?
What is in it for you?
We will count on you to:
What you need to have:
What makes you stand out:
Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.
Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
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Responsibilities for Support Engineer:
IT services and support activities:
Troubleshoot and support End User related issues.
Pick up, acknowledge, and resolve incidents and requests promptly for users working from the office or remotely.
Thoroughly document all troubleshooting steps and create knowledge base articles of resolutions.
Prioritise issues and work with Support Team Leads, Application Managers, IT Operations, Vendors, and other teams to resolve issues, minimising escalations.
Escalate high-priority issues to Support Team Leads and Senior Management.
Provide first-line support for Laptops, PCs, Printers, Office 365, Active Directory, Networking and Ticketing.
Assist with onboarding and offboarding new starters, including preparing equipment for new starters and account creation or removal in supported applications.
Provide Executive support to Senior Management and be the point of contact on-site for all IT-related matters.
Perform health checks and monitor automated system and application alerts, resolving issues where possible.
Learn new technologies and acquire new skills to cater to the changing demands.
Any other ad-hoc tasks.
Solid technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools.
Proven experience in technical support activities for laptops, desktops, smartphones, telephony, and networking.
Working knowledge of ITIL processes (certification desirable).
Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow.
Official account of Jobstore.
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
• Work as an internal SAP Cash Management (CM) and Bank Communication Management (BCM) consultant.Roles and Responsibilities
Attractive benefits provided :-
Medical insurance
Work life balance
Hybrid working arrangement
Learning & development
#LI-DNI
#LI-DNP
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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