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Customer Development Executive- Outdoor Account Management (Bayan Lepas)

Full-time

Bayan Lepas, Penang

Customer Service

1 month ago

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in vario.....

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
To update daily sales in system and SOP compliances
All monetary collection shall be returned to the company no later than two (2) days.
Attend other work related duties as may be assigned to you from time to time.
Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
Deal with clients’ complaints as a matter of urgency in accordance with company policy.
Work closely with other team members to assist in collection
Agile and flexible to perform on-site inspection
Work closely with other team members to assist in collection

The ideal candidate will possess:

Minimum a Diploma in related discipline of studies with proven track record in Sales
Highly successful at converting clients with the ability to adhere to KPI's to ensure success
Driven by data and building a network of excellent customer relationships
Ability to work onsite and go on joint visits with Technical and Service colleagues
Good understanding of Business clients in your designated locations
Autonomous and thrive on challenges
Required valid driving license because driving is part of the job requirement for this designation
Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

Excellent sales, solutions & negotiation skills
Ability to reach & exceed sales targets
Versatility to build rapport with people at all levels
Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
Commercially focused acumen