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Junior Product Manager - Core Products
At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.
This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities.
What You'll Do
● You will be part of the product management team working on core products with initial focus areas in analytics or UX
● You’ll be responsible for the delivery of your selected product focus area
● You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact
● Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams
● Collaborate with the release team to plan out releases for your focus area
● Get your hands dirty with engineering and support teams to understand the ins and outs of the product
● Support engineering team tasks when all hands on deck is needed
Must have skills
● Empathy – able to put yourself in another person’s shoes and understand their experiences
● Critical thinking – capable of breaking big problems into small, manageable tasks
● Strong written and verbal communication in English
● Good presentation skills
Nice to have skills
● Experience in using JIRA and Confluence
● Experience or interest in cybersecurity
● Experience working with APIs
● Experience working with cloud platforms
● Experience with integrations
● Have a flair for writing content
MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.
About the job
The Shopping Centre Marketing function develops the overall meeting place concept, marketing and digital strategy direction for all shopping centres under Ikano Centres. The Head of Customer Experience & Digital leads the long-term Shopping Centre brand development with progressive brand positioning, distinctive brand marketing experiences, and continuously ensures a seamless and inspiring customer journey. A key focus is implementing best in class marketing and customer experience practices and also leading the way to future proof our entire portfolio with a clearly defined digital and innovation roadmap.
Your assignment
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Job Description
ABOUT US
We’ve got modern day solutions for all your modern day delivery woes.
In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.
Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.
SALARY RANGE :
A DAY IN A LIFE
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
Work with internal and external stakeholders to understand and represent user needs
Define and execute the share vision of the application (product)
Monitor the Operations process and developing the need analyses
Negotiate and execute must-have requirements to ensure compliance with Operations requirements.
Prioritize product features and capabilities, actively participating in the product concept and interface with operational activities
Design and support the training documentation and execution
Ensure operational excellence by following existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of project delivery
Actively involved in the Figma flow, focusing on enhancing the user experience
Actively participate in requirements meetings, share ideas and best practices and maintain harmonious relationship with all departments and cross functional alignment.
SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:
Demonstrated experience in the design, development, and implementation of strategy.
Possess a hands-on mentality and an analytical and structured way of working
Able to operate successfully in a lean, fast-paced organization to scale quickly
Self-motivated with a focus to exceed set goals
Detail oriented with a knack of spotting the little things
Comfortable adapting to new technologies
BENEFITS
Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
Unlimited training -You will have access to a wide range of learning resources including Notion!
Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things.
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Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
Responsible in achieving company objectives by assisting Applied Sales Engineer to provide air-conditioning solutions to customers.
How you will do it:
Understand customers’ requirements for air conditioning equipment and solutions.
Provide heat load calculations and estimation to customers base on standards, requirement and application.
Prepare air Conditioning equipment selection, costing and budgetary to customers base on the required specifications.
Conduct technical and product presentations to consultants & end users virtually and physically.
Work with Applied Sales team & to seek potential customers in local market and maintain good relationships with the stakeholders of the projects.
Prepare weekly sales report & project tracking record to analyze and track the status of the projects.
Collect, gather and analyzes competitive comparisons, pricing trends, and market analysis of the competitor landscape.
Provide feedback or voice of the customers to the company on market requirements and regulations.
What we look for:
10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services
5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
5+ years of enterprise-level project or program management experience
Possess senior level relationship in the building technologies market to support Sales Team in their sales efforts
Proven leader and developer of people working in diverse team environments.
Demonstrated technical and/or functional aptitude, and ability to engage with architects/owners/consultants or SME into pre-sales activities.
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Excellent analytical & problem solving skill
Business acumen, good interpersonal and communication skills
Able to work independently with minimum supervision.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
Official account of Jobstore.
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
In this role, you report to the APAC Operational Excellence Leader and you are responsible to manage Operational Excellence workstreams across APAC. You will work with the P&Ls to drive end-to-end operational discipline. You will manage data consolidation for governance and performance management, ensuring excellence in execution while also partner with the P&Ls and the APAC team to manage risks identified along the way. This position has high visibility and will work closely with many levels of the organization from senior leaders to frontline managers.
How you will do it:
Design and execute operational excellence workstreams in APAC, partnering with regions and functions
Lead and facilitate L1 and L2 level deep-dive and problem solving sessions, while role modeling the right mindset and behaviors
Conduct analysis and develop recommendations for operational improvements and cost optimization
Identify and manage risks and opportunities across various categories. Partner with various parts of the organization to execute mitigation plans
Develop and use trends and insights to forecast potential risks and to develop scenario planning
Consolidate, validate and synthesize leading and lagging operational KPIs and data as required for Global & APAC reporting, supporting the Operational Excellence Leader on data consolidation, analysis and generation of actionable insights in the various programs
Work with the APAC team as required to drive operational discipline through process deployment, governance and capability building
What are we looking for:
Strong program management and operations experience
Strong critical thinking, analytical and problem-solving skills required
Quick learner and comfortable working in a high performing, fast-paced environment
High level of organizational and time management skills, comfortable in dealing with large datasets, and to a certain extent, manage ambiguities to generate meaningful insights and actions
Experience leading and leveraging resources in a multi-region, cross-functional and diverse setting
Excellent communication and stakeholder management skills, both written and verbal
Able to work effectively as part of a team or independently
Flexible to adapt to ever changing environments
Strong computer skills in MS Word, Excel, PowerPoint
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
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