Customer Service Executives
Full-time
Junior Executive
1 month ago
Reports to the Marketing Manager/Director.Plans, initiates, build and maintain good customer relationships
Good command in written and spoken English and ability to respond on customer complaint in timely manner.
Participates...
- Reports to the Marketing Manager/Director.
Plans, initiates, build and maintain good customer relationships
- Good command in written and spoken English and ability to respond on customer complaint in timely manner.
- Participates in exhibition and Semiconductors trade shows.
- Liaise with Technical team to provide feedback and inputs to support annual Quality audit process.
- Liaise with Finance team on Sales order processing and credit control.
- Liaise with Factory material planner for weekly shipments and delivery schedules.
- Coordinate between Factory Engineering team and Customers on product FAI status.
Education Level
- Degree or diploma in Marketing / Mechanical Engineering
Skill & Experience
- Minimum 3 years experience in customer services environment / manufacturing environment
- Experience in manufacturing of Leadframes material for Semiconductor industry preferred.
- Good knowledge in engineering / Semiconductor products
- Knowledge in basic audit requirement for ISO9001:2008 QMS, ISO14001:2004 EMS, ISO/TS16949
- Ability to work independently and possess excellent communication skills, suitable for a multi-racial and multicultural environment.
Application Process: Interested applicants, please email your updated resume to HR@rokko.com.my.
Note: Only shortlisted candidates will be notified. We apologize for any inconvenience.
Perks & Benefits
- Personal leave
- Personal development opportunities
Interested candidates may Apply Online or Email to hr@rokko.com.my or kindly contact Ms Lim at 0 12-782 2770
We are a leading provider of solutions and manufacturing equipment for semiconductor advanced packaging industries. If you are dynamic, creative, able to work independently and want to be an integral part of our dynamic team, we urge you to apply for these positions.
Why join us?
Good working environment Opportunities for enhanced learning Excellent benefit Make a difference in the community