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The Fraud Ops Analyst 2 is an intermediate level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
This role will support the Singapore and Hongkong markets hence proficiency in Cantonese and Mandarin is required.
Responsibilities:
Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns
Performs data validation independently in support of fraud management personnel
Assist in executing the business strategy by developing and producing Management Information Systems and analyses
Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
Interpret data and make recommendations, and basic working knowledge of industry practices and standards
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
At least 2 years of experience in a related role
Amenability to work in shifting schedules including weekends and Public holidays, if needed
Must have the ability to speak Cantonese and Mandarin fluently
Good English communication skills
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Education:
Bachelor’s degree/University degree or equivalent experience
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Job Family Group:
Operations - Services-------------------------------------------------
Job Family:
Fraud Operations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We’re currently looking for a high caliber professional to join our team as Officer, Compl Bus Control Analyst 2 - C10- Hybrid (Internal Job Title: Compl Bus Control Analyst 2 - C10) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
In this role, you’re expected to:
As a successful candidate, you’d ideally have the following skills and exposure:
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
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Job Family Group:
Compliance and Control-------------------------------------------------
Job Family:
Business Control------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.