Total 68 Technical Analyst job vacancies in Jalan Barat, Seksyen 8, Petaling Jaya

JOB RESPONSIBILITIES:

• Perform proactive monitoring for security log events for customers in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software).
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Learn new attack patterns, actively participate in security forums.
• Understand the structure and the meaning of logs from different log sources such as FW, IDS, Windows DC, Cisco appliances, AV and antimalware software, email security etc.
• Perform threat intel research.
• Ability to run and understand Sandbox Static Analysis.
• Track and update incidents and requests based on client’s updates and analysis results.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Assist the Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Perform as an escalation point for all incidents relating to potential security.
• This position required to work on shift by rotation.

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Free snacks / Happy hours
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities
• Misc allowances

工作職責：

• 以 24x7 模式對客戶的安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）。
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 學習新的攻擊模式，積極參與安全論壇。
• 了解來自不同日誌來源（例如 FW、IDS、Windows DC、思科裝置、AV 和反惡意軟體、電子郵件安全性等）的日誌的結構和意義。
• 進行威脅情報研究。
• 能夠運作和理解沙箱靜態分析。
• 根據客戶的更新和分析結果追蹤和更新事件和請求。
• 調查、記錄和報告任何資訊安全 (InfoSec) 問題以及新興趨勢。
• 協助 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 作為與潛在安全相關的所有事件的升級點。
• 該職位要求實施輪班制。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 免費小吃/歡樂時光
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會
• 雜項津貼

Responsibilities:

• Follow up projects or maintenance jobs to ensure on time delivery for the products, equipment, documentation, safety and service support.
• Identify the technical issues for problem solving and plan the fabrication, delivery of product and servicing work in advance.
• Coordinate with suppliers and contractors for site visit, technical assessment and ensure high level of product and service delivery.
• To provide engineering/technical support for customers.
• To assist in preparing technical documents and reports.
• To demonstrate hand on skills for basic technical problems

Requirements:

• Minimum Certificate in any technical related field.
• Experience in fire alarm system, ELV or related experience will be added advantage.
• Initiative, self-motivated and energetic in personality.

Job Benefits

• EPF+SOCSO
• ANNUAL BONUS
• ANNUAL INCREMENT
• INCENTIVE REWARDS

Responsibilities:

• Follow up projects or maintenance jobs to ensure on time delivery for the products, equipment, documentation, safety and service support.
• Identify the technical issues for problem solving and plan the fabrication, delivery of product and servicing work in advance.
• Coordinate with suppliers and contractors for site visit, technical assessment and ensure high level of product and service delivery.
• To provide engineering/technical support for customers.
• To assist in preparing technical documents and reports.
• To demonstrate hand on skills for basic technical problems

Requirements:

• Minimum Certificate in any technical related field.
• Experience in fire alarm system, ELV or related experience will be added advantage.
• Initiative, self-motivated and energetic in personality.

Job Benefits

• EPF+SOCSO
• ANNUAL BONUS
• ANNUAL INCREMENT
• INCENTIVE REWARDS

Job Description & RESPONSIBILITIES

• Follow team to delivery, installation works at customer sites such as install power track, connectors, switches & etc.
• Assist on loading/unloading, booth setup, packing for exhibition activities etc.
• Work closely with internal department such as sales support, warehouse etc.
• Provide support, maintain good job performance and provide good service quality to customers.
• Ad-hoc technical and operations support task as require.
   
  REQUIREMENTS
• Candidate must possess at least a SPM, Professional Certificate, Diploma etc.
• At least 3-5 years of working experience in wiring or electric technical/operations background. Junior without experience will be provided training.
• Mature, self-initiative, multi-tasking and team player.
• Able to communicate with all levels of people.
• Able to converse and understand Bahasa Malaysia, English, Chinese is preferrable.
• Alternate Saturday(s) and able to work when necessary.
• Work location at Sunway Damansara Technology Park, Petaling Jaya.

Perks & Benefits

• Medical insurance
• Open culture
• Personal development opportunities

職位說明和職責

• 跟隨團隊到客戶現場進行交付、安裝工作，例如安裝電源軌道、連接器、開關等。
• 協助裝卸、攤位搭建、展覽活動包裝等。
• 與銷售支援、倉庫等內部部門密切合作。
• 為客戶提供支援、維持良好的工作績效並提供良好的服務品質。
• 根據需要臨時技術和營運支援任務。
  
  要求
• 候選人必須至少擁有SPM、專業證照、文憑等。
• 至少 3-5 年接線或電氣技術/操作背景工作經驗。沒有經驗的初級人員將接受訓練。
• 成熟、主動、多任務、具備團隊合作精神。
• 能夠與各個層級的人進行溝通。
• 能夠溝通和理解馬來語、英語、華語者優先。
• 每隔一個星期六，必要時能夠工作。
• 工作地點位於八打靈再也雙威白沙羅科技園。

津貼和福利

• 醫療保險
• 開放文化
• 個人發展機會

職責：

• 跟進專案或維護工作，確保按時交付產品、設備、文件、安全和服務支援。
• 確定解決問題的技術問題，並提前規劃製造、產品交付和維修工作。
• 與供應商和承包商協調進行現場考察、技術評估，並確保高水準的產品和服務交付。
• 為客戶提供工程/技術支援。
• 協助準備技術文件和報告。
• 展現基本技術問題的實際操作技能

要求：

• 任何技術相關領域的最低證書。
• 有火災警報系統、弱電或相關經驗者優先。
• 個性主動、有上進心、充滿活力。

工作福利

• 公積金+社險
• 年度獎金
• 每年增量
• 激勵獎勵

Job Descriptions

• Storekeepers keep stock of inventory and manage all operations in the store. From ordering, and receiving to managing inventory, to ensure safe custody of all store-related inventory.
• Prepare all relevant documents according to project specifications.
• Responsible for project coordination, control of site activities, and attending site meetings and inspections.
• Monitor and ensure project progress according to schedule as well as prepare progress reports.
• Provide support to team members.
• Providing other ad-hoc duties when required.
• Some experience in technical engineering/storekeeper roles will be an advantage.
• Minimum SPM/diploma or equivalent.
• Fresh graduates are encouraged to apply.
• Good command of both written and spoken English and Bahasa Malaysia.
  
• Prefer a man & healthy person due to heavy lifting duty needed.
• MALAYSIAN ONLY

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Personal development opportunities

工作介紹

• 店主保存庫存並管理商店的所有營運。從訂購、收貨到管理庫存，確保所有商店相關庫存的安全保管。
• 根據項目規格準備所有相關文件。
• 負責專案協調、現場活動控制、參加現場會議和檢查。
• 監控並確保專案進度按計畫進行，並準備進度報告。
• 為團隊成員提供支援。
• 必要時提供其他臨時職責。
• 具有技術工程/倉庫保管員角色的一些經驗將是一個優勢。
• 最低 SPM/文憑或同等學歷。
• 鼓勵應屆畢業生申請。
• 良好的英語和馬來語書面和口語能力。
  
• 由於需要繁重的舉重工作，因此更喜歡男性和健康的人。
• 僅限馬來西亞人

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 醫療保險
• 事假
• 個人發展機會

• Lead and mentor a team of cybersecurity analysts, fostering their professional growth and collaboration.
• Analyze and investigate security incidents, providing expert consultation on security matters.
• Serve as the primary point of contact between customers and our Security Operations Center (SOC) for security logs monitoring, management consoles, and monitoring tools.
• Act as the focal point for IT security investigations, directing thorough examinations of incidents and recommending appropriate actions.
• Strategize and execute remedial action plans for detected security incidents, monitoring their effectiveness.
• Keep clients informed on the latest advisories, threat intelligence, emerging threats, malicious attacks, and hacker group activities.
• Collaborate with relevant stakeholders to deliver security services in a multi-vendor environment.
• Engage with clients to assess their digital forensic and cybersecurity needs.
• Lead security projects and contribute to strategic planning for the deployment of information security technologies.
• Prepare senior-level technical reports for executive management.
• Build and maintain strong relationships with customers and partners.

Perks & Benefits

• Bonus and increment
• Allowance (travel stipends, transportation, etc.)
• Medical insurance 
• Company trips
• Regular team activities (festival celebration, birthday celebration, sports and etc)
• Personal leave
• Open culture (good working environment)
• Personal development opportunities
• Employee equity
• Nearby public transport

Network Operation Center (NOC) Analyst - Internship

• Proactively monitor and troubleshoot :
  - systems operations
  - systems problems
  - network outages
  - software issues
• Respond to alarms and alerts from network tools
• Responds to incidents submitted by customers and internal staff via phone call / email / WhatsApp
• Creates and reports tickets for events and incidents
• Provide timely response to all incidents, outages and performance alerts - ISP
• Notify customer and third-party service providers of issues, outages and remediation status
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Determines and categorize the severity of an incident and depending on the circumstances take immediate action to restore service or escalate as appropriate
• Perform basic systems testing and operational tasks - 1st & 1.5 level
• Conducts specific procedures to proactively check the health and welfare of the applications / network equipment
• Gathers the incident history and preserve it for later use
• Perform and generate analysis report based on customer / ISP requests
• Generate monthly report for Operational Review Meeting with customers
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.
• Work with internal and external technical and service teams to create and/or update knowledge base articles

Security Operation Center (SOC) Analyst - Internship

• Perform proactive monitoring for security log events in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software)
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Assist the Level 1 or Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

概述：設計、配置和實施解決方案以滿足客戶的特定需求。與客戶/跨職能團隊合作，了解他們的業務流程、分析需求、開發高效且可擴展的程式碼，並為整個軟體開發生命週期做出貢獻。需要紮實的程式設計基礎、解決問題的能力以及客製化和整合平台以符合客戶業務目標的能力。

職責：

1、需求分析：

• 與客戶/利害關係人合作收集和分析業務需求。
• 將業務需求轉化為客製化和配置的技術規格。

2、實施：

• 開發並實施自訂腳本和工作流程以擴展系統功能。
• 自訂表單、記錄和欄位以與業務流程保持一致。

3. 整合：

• 將系統與第三方應用程式和系統整合。
• 制定並實施資料遷移策略。

4. 培訓與支援：

• 為最終用戶提供有關係統功能和最佳實踐的培訓。
• 為客戶提供持續支持，解決問題並根據需要實施增強功能。

5、品質保證：

• 對系統配置進行徹底的測試，以確保準確性和可靠性。
• 執行系統審核並提出改進建議以優化效能。

6. 文檔：

• 建立配置、自訂和整合的綜合文件。
• 維護最新的文件以供日後參考和知識轉移。

資格：

資訊科技、電腦科學或相關領域的學士學位。擁有豐富的軟體開發人員或類似角色經驗。精通一種或多種程式語言（例如 JavaScript、Html、CSS） 熟悉軟體開發方法和工具 出色的問題解決能力和對細節的關注。能夠與客戶和內部團隊協作。 NetSuite 認證是一個優勢。歡迎應屆畢業生申請。

津貼和福利

• 醫療保險
• 事假
• 個人發展機會

安全營運中心 (SOC) 分析師 - 實習

• 以 24x7 模式對安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 協助 1 級或 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。

網路營運中心 (NOC) 分析師 - 實習

• 主動監控和排除故障：
  - 系統操作
  - 系統問題
  - 網路中斷
  - 軟體問題
• 響應網路工具的警報和警報
• 透過電話/電子郵件/WhatsApp 回覆客戶和內部員工提交的事件
• 建立並報告活動和事件的票證
• 對所有事件、中斷和性能警報提供及時響應 - ISP
• 通知客戶和第三方服務提供者問題、中斷和補救狀態
• 根據客戶業務要求、組織政策和營運影響來識別、確定事件並確定事件的優先級
• 確定事件的嚴重性並對其進行分類，並根據具體情況立即採取措施恢復服務或酌情升級
• 執行基本系統測試和操作任務 - 1 級和 1.5 級
• 執行特定程序以主動檢查應用程式/網路設備的健康狀況和福利
• 收集事件歷史記錄並保存以供以後使用
• 根據客戶/ISP 請求執行並產生分析報告
• 為與客戶舉行的營運審查會議產生每月報告
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。
• 與內部和外部技術和服務團隊合作創建和/或更新知識庫文章

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

Overview: Designing, configuring, and implementing solutions to meet the specific needs of clients. Work with clients/cross-functional teams to understand their business processes, analyze requirements, develop efficient and scalable code, and contribute to the entire software development lifecycle. Require a strong foundation in programming, problem-solving skills, and the ability to customize and integrate the platform to align with client business objectives.

Responsibilities:

1. Requirement analysis:

• Collaborate with clients/stakeholders to gather and analyze business requirements.
• Translate business requirements into technical specifications for customization and configuration.

2. Implementation:

• Develop and implement custom scripts and workflows to extend system functionality.
• Customize forms, records, and fields to align with business processes.

3. Integration:

• Integrate system with third-party applications and systems.
• Develop and implement data migration strategies.

4. Training and Support:

• Provide training to end-users on system functionality and best practices.
• Offer ongoing support to clients, addressing issues and implementing enhancements as needed.

5. Quality Assurance:

• Conduct thorough testing of system configurations to ensure accuracy and reliability.
• Perform system audits and recommend improvements to optimize performance.

6. Documentation:

• Create comprehensive documentation of configurations, customizations, and integrations.
• Maintain up-to-date documentation for future reference and knowledge transfer.

Qualifications:

Bachelor’s degree in information technology, computer science, or related field. Proven experience as a software developer, or similar role. Proficiency in one or more programming languages (e.g., JavaScript, Html, CSS) Familiarity with software development methodologies and tools Excellent problem solving and attention to detail. Ability to work collaboratively with clients and internal teams. NetSuite certification is a plus. Fresh graduates are welcome to apply.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

• 領導和指導網路安全分析師團隊，促進他們的專業發展和協作。
• 分析和調查安全事件，提供安全事務的專家諮詢。
• 作為客戶和我們的安全營運中心 (SOC) 之間的主要聯絡點，以實現安全日誌監控、管理控制台和監控工具。
• 作為 IT 安全調查的焦點，指導對事件進行徹底檢查並建議適當的行動。
• 針對偵測到的安全事件製定並執行補救行動計劃，並監控其有效性。
• 讓客戶了解最新的建議、威脅情報、新出現的威脅、惡意攻擊和駭客團體活動。
• 與相關利害關係人合作，在多供應商環境中提供安全服務。
• 與客戶合作評估他們的數位取證和網路安全需求。
• 領導安全專案並為資訊安全技術部署的策略規劃做出貢獻。
• 為執行管理階層準備高階技術報告。
• 與客戶和合作夥伴建立並維持牢固的關係。

津貼和福利

• 獎金和增量
• 津貼（旅費、交通費等）
• 醫療保險
• 公司旅行
• 定期團隊活動（節慶、生日慶典、運動等）
• 事假
• 開放文化
• 個人發展機會
• 員工股權
• 附近的公共交通