Job Responsibilities:
- To install and maintain current hosted infrastructure on-prem and cloud.
- Attend and resolve any system-related issues.
- Deploy security patches or configurations according to the schedule.
- To attend to service requests, incidents, and timely escalation of complex issues according to service level objectives.
- To enhance and maintain Disaster Recovery procedures.
- To adhere to established best practices, company procedures and guidelines, and compliance with audit and industry standards.
- To perform day-to-day operations, system administration, tuning and capacity management of current infrastructure on-prem and cloud to ensure good performance and health.
Job Requirements:
- Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor's Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology
- Preferably Non-Executive specializing in Information Technology or equivalent.
- Good communication skills in English, and Malay language for both spoken and written.
- Minimum of 3 years of experience in system support, IT operations, or a related role.
- Experience in VMWare, Microsoft Windows, LINUX Administration, and MS SQL database.
- Familiar with cloud service and able to perform cloud service administration.
- Candidate with the right attitude, willing to learn and possesses related working experience.
- Good understanding of project implementation experiences.
- Willing to learn and take ownership of new assignments, able to contribute by exploring new alternatives and suggestions.
- Proactive, open-minded and possess a positive end users-oriented attitude to continue supporting business operations from a technical aspect and improvement via system enhancement.
- Able to support critical incidents or critical assignments on off-office hours.
- There will be a patch schedule that requires work on weekends for security patch deployment.
If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!
[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!