Total 1,023 Sales Support Specialist job vacancies in Engineering category in The United States of America

ROLE AND RESPONSIBILITIES

• Technically advise suitable products, service or equipment for Client. 
• Secure and Renew Orders and Coordinate for the delivery. 
• Meeting with Clients onsite to propose irrigation solution for the site. 
• To Coordinate with Marketing team to produce the necessary sales kits (i.e. technical presentation, sales brochure, advertisement and etc.) 
• Assists with research and development of new product and services 
• Prepare detail bill of material and quotation for all enquiry, including surveying with drone & producing contour map for potential customer. 
• Provide preliminary design conceptual drawing for presentation and quotation. 
• In charge for the operation of e-commerce 
• In charge for providing tutorial or training program for Client (i.e. Landscape Architect, M&E Consultant,Developers and etc.) 

JOB REQUIREMENTS 

• Minimum SPM/ Professional Certificate/ Diploma/ Degree or equivalent in related field. 
• At least 3 year(s) of working experience in related field is required for this position.
• Ability to converse fluently in Mandarin & English
• Excellent in Microsoft Office (Excel, Word, Power Point) 
• Excellent in AutoCAD 2D 

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

Job Description

The role is to sell and promote the game-changing technology of levitated rotating products, such as turbo blowers, turbo-compressors, and vacuum pumps, which is fast changing industry practice. 

Because of the tremendous advantages brought by this technology, enterprising, dynamic individuals will be selected to trailblaze the products. As such, the job offers tremendous scope for career advancement.

Requirements

• Good sales experience in blowers and compressors and its applications to industry
• Degree in Mechatronics or Electrical Engineering and Electronics will be advantegeous.
• Must have a good command of spoken and written English
• Applicants must be Malaysian citizens
• Ability to speak/read Mandarin will be advantageous

Perks & Benefits

• Bonus
• PA

職責

• 向最終用戶推廣 TLV 系列產品（直接銷售）
• 為經銷商提供服務和支持
• 提供技術支援
• 執行蒸汽疏水閥裝置調查

候選人要求

• 機械工程文憑/學位
• 男 中國人
• 工作經驗：2年工業銷售工作經驗或鼓勵應屆畢業生申請。
• 擁有自己的交通工具並願意出差。
• 良好的溝通和人際交往能力

津貼和福利

• 基本工資+誘人的佣金計劃
• 固定交通津貼（包括汽油和維修）
• 可索取停車費和通行費
• 提供筆記本。
• 新加坡和日本的培訓機會
• 與績效相關的獎金
• 醫療及PA
• 住院（經確認）
• 一週工作5天

Responsibilities:

Develop new accounts and manage existing customer base by evaluating sales potential and actively follow up with customers’ requirements
Identify customers’ needs and offer technical solutions, training & application support
Plan, forecast and materialize sales target

Requirements:

Degree/Diploma in Electrical / Electronic Engineering with preferably 1 years’ of experience in Semiconductor industry.
Preferably with technical background in areas relating to IC Test equipment. 
Proficient in computer hardware and software
Able to learn and assimilate new technology quickly
Dynamic, Independent and able to adapt to multi-tasking environment
Possess own transport and required to travel within Malaysia

Package Includes:

• Attractive Salary depending on qualification and experiences
• Transport & Petrol Allowance
• Commission package
• Hand-phone Allowance
  
  
  

Responsibilities: 

1. Possess in-depth knowledge of all aftersales processes, including workshop operations, parts sales, warranty services, and general service activities.
2. Responsible for overall management of service operations and administration in accordance with policies and procedures set out by the company, distributors, dealers and the relevant authorities.
3. Ensure the Distributors / Dealers Centre operations is efficient and cost-effective.
4. Analyze market potential and identify market trends to make informed business decisions.
5. Apply management and strategic tools and methods, such as market analysis, SWOT analysis, budget planning, resource allocation, and goal setting.
6. Prepare and manage the annual operating budget for the aftersales department and the annual aftersales budget for the company.
7. Establish department objectives aligned with company KPIs.
8. Ensure timely submission of all aftersales reports to the company.
9. Develop strategies for expansion and process enhancements to drive service excellence and profitability.
10. Be open to fulfilling additional duties as requested by management or the company. 

Requirements:

• A minimum of a diploma in Business or equivalent.
• At least 5 years of experience as a Head of Aftersales Manager in the automotive industry.
• A background in mechanical, technical, or engineering fields is preferable.
• Language: Proficiency in Bahasa Malaysia, Mandarin, and English is required due to the nature of the business.
• Proficiency in Microsoft Office.
• Initiative, proactivity, and results-driven mindset. Strong problem-solving and analytical skills.
• Excellent interpersonal and communication skills in Mandarin.
• Strong relationship management and influencing abilities. Effective planning, organization, and problem-solving skills.
• Excellent analytical and decision-making skills.

• Miscellaneous allowance
• Medical
• Business & Formal
• Regular hours
• Monday- Friday

Plasmax 解決方案有限公司

我們的願景是成為塑膠行業一站式解決方案提供商，被指定為震雄世界級注塑機械和自動化製造商的獨家代理商。作為 3S 中心（銷售、服務、備件）來支援我們的客戶

職責：

• 開發新客戶/新市場
• 日常銷售活動
• 與客戶保持良好的業務關係
• 規劃和管理銷售活動以實現個人銷售目標
• 涵蓋塑膠機械、機器人、輔助設備和射出成型的銷售和業務開發

要求：

• 任何領域的證書/文憑
• 0 - 3 年經驗
• 流利的英語和普通話（需要與中國聯絡），是粵語和閩南語的額外優勢
• 良好的公關、積極進取、自我驅動
• 能夠獨立工作以及在團隊環境中工作
• 鼓勵應屆畢業生申請
• 塑膠產業經驗是額外優勢
• 擁有自己的交通工具
• EPF、社會保險、EIS

津貼和福利

• 佣金和獎金
• 中心位置

我們的總部位於：

1. Kampung Baru Subang, 莎阿南（總部）
2. 詩布朗再也 (檳城) (分行)

角色和責任

• 為客戶提供合適的產品、服務或設備的技術建議。
• 確保並更新訂單並協調交付。
• 與客戶現場會面，提出現場灌溉解決方案。
• 與行銷團隊協調製作必要的銷售工具包（即技術演示、銷售手冊、廣告等）
• 協助新產品和服務的研究和開發
• 為所有詢問準備詳細的物料清單和報價，包括使用無人機進行測量並為潛在客戶製作等高線圖。
• 提供初步設計概念圖以供演示和報價。
• 負責電子商務營運
• 負責為客戶（即景觀設計師、機電顧問、開發商等）提供教學課程或培訓計劃

工作要求

• 最低 SPM/專業證書/文憑/學位或相關領域的同等學歷。
• 該職位需要至少 3 年相關領域的工作經驗。
• 能夠流利地用國語和英語交談
• 擅長 Microsoft Office（Excel、Word、Power Point）
• 擅長 AutoCAD 2D

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in machine design and knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support handlers at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Plasmax 解決方案有限公司

我們的願景是成為塑膠行業一站式解決方案提供商，被指定為震雄世界級注塑機械和自動化製造商的獨家代理商。作為 3S 中心（銷售、服務、備件）來支援我們的客戶

職責：

• 開發新客戶/新市場
• 日常銷售活動
• 與客戶保持良好的業務關係
• 規劃和管理銷售活動以實現個人銷售目標
• 涵蓋塑膠機械、機器人、輔助設備和射出成型的銷售和業務開發

要求：

• 任何領域的證書/文憑
• 0 - 3 年經驗
• 流利的英語和普通話（需要與中國聯絡），是粵語和閩南語的額外優勢
• 良好的公關、積極進取、自我驅動
• 能夠獨立工作以及在團隊環境中工作
• 鼓勵應屆畢業生申請
• 塑膠產業經驗是額外優勢
• 擁有自己的交通工具
• EPF、社會保險、EIS

津貼和福利

• 佣金和獎金
• 中心位置

我們的總部位於：

1. Kampung Baru Subang, 莎阿南（總部）
2. 詩布朗再也 (檳城) (分行)

Responsibilities 

• To promote the TLV range of products to end-users (direct sales) 
• To service and support the distributors 
• To provide technical support
• To perform steam trap plant surveys 

Candidate Requirements 

• Diploma/Degree in Mechanical Engineering 
•  Male Chinese 
• Working experience : 2 years in industrial sales or Fresh graduates are encouraged to apply.
• Possess own transport and willing to travel. 
• Good communications and interpersonal skills

Perks & Benefits

•  Basic salary + an attractive commission scheme 
• Fixed transport allowance (including petrol and maintenance) 
•  Parking and Tolls claimable 
•  Notebook provided. 
• Training opportunities in Singapore and Japan 
• Performance related bonuses 
• Medical &P.A. 
• Hospitalization (upon confirmation) 
•  5 days work in a week 

職位描述

其職責是銷售和推廣懸浮旋轉產品的顛覆性技術，例如渦輪鼓風機、渦輪壓縮機和真空泵，這些技術正在快速改變行業慣例。

由於這項技術帶來的巨大優勢，將選擇有進取心、充滿活力的個人來開拓產品。因此，這份工作提供了巨大的職涯發展空間。

要求

• 良好的鼓風機和壓縮機銷售經驗及其在工業中的應用
• 擁有機電一體化或電氣工程和電子學位者優先。
• 必須具備良好的英語口說和書面能力
• 申請者必須是馬來西亞公民
• 能夠說/讀國語將是有利的

津貼和福利

• 獎金
• PA

職責：

透過評估銷售潛力並積極跟進客戶的要求來開發新客戶並管理現有客戶群
識別客戶需求並提供技術解決方案、培訓和應用支援
規劃、預測和實現銷售目標

要求：

電氣/電子工程學位/文憑，最好具有 1 年半導體行業經驗。
最好具有IC測試設備相關領域的技術背景。
精通電腦硬體和軟體
能夠快速學習並吸收新技術
充滿活力、獨立並且能夠適應多任務環境
擁有自己的交通工具並需要在馬來西亞境內旅行

包裹包括：

• 有吸引力的薪水取決於資格和經驗
• 交通及汽油津貼
• 佣金套餐
• 手機津貼
  
  
  

職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。

職責：

• 技術援助：為遇到 POS 系統問題的客戶提供技術支援和協助。這包括解決硬體和軟體問題、診斷技術問題以及提供解決方案。
• 客戶溝通：與客戶進行有效溝通，了解他們的技術問題並提供清晰的解釋和說明。在解決客戶詢問和問題時保持專業和禮貌的舉止。
• 問題解決：努力識別和解決與 POS 系統相關的技術問題。利用解決問題的技能和技術知識提供及時的解決方案並確保對客戶營運的干擾最小化。
• 文件：維護客戶互動、報告的技術問題和提供的解決方案的詳細記錄。記錄故障排除步驟和解決方案以供將來參考並促進技術支援團隊內的知識共享。
• 系統配置：協助客戶進行POS系統的配置和設置，包括軟體安裝、設備整合和網路配置。確保正確配置 POS 系統以滿足每個客戶的特定要求。
• 培訓和教育：為客戶提供如何有效使用 POS 系統的培訓和指導。舉辦培訓課程、創建教學材料並提供持續支持，以確保客戶熟練使用 POS 系統的特性和功能。
• 協作：與內部技術團隊（包括軟體開發人員、硬體工程師和品質保證人員）密切協作，將複雜的技術問題升級並協調努力，以高效解決客戶問題。
• 持續改進：隨時了解 POS 系統的產業趨勢、新技術和進步。透過培訓、自學和參加專業發展活動不斷提高技術知識和技能。
• 客戶滿意度：透過提供卓越的技術支援並確保及時有效地滿足客戶需求，努力超越客戶的期望。監控客戶滿意度並採取積極措施解決客戶提出的任何問題或疑慮。
  品質保證：參與品質保證活動，確保 POS 系統的可靠性、性能和安全性。對軟體更新、修補程式和新版本進行測試和驗證，以驗證相容性和穩定性。

總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 獎勵系統

Responsibilities 

• To promote the TLV range of products to end-users (direct sales) 
• To service and support the distributors 
• To provide technical support
• To perform steam trap plant surveys 

Candidate Requirements 

• Diploma/Degree in Mechanical Engineering 
•  Male Chinese 
• Working experience : 2 years in industrial sales or Fresh graduates are encouraged to apply.
• Possess own transport and willing to travel. 
• Good communications and interpersonal skills

Perks & Benefits

•  Basic salary + an attractive commission scheme 
• Fixed transport allowance (including petrol and maintenance) 
•  Parking and Tolls claimable 
•  Notebook provided. 
• Training opportunities in Singapore and Japan 
• Performance related bonuses 
• Medical &P.A. 
• Hospitalization (upon confirmation) 
•  5 days work in a week