Total 6,073 Programme Manager job vacancies in Information Technology category in The United States of America

Junior Product Manager - Core Products

At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.

This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities. 

 

What You'll Do

●      You will be part of the product management team working on core products with initial focus areas in analytics or UX

●      You’ll be responsible for the delivery of your selected product focus area

●      You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact

●      Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams

●      Collaborate with the release team to plan out releases for your focus area

●      Get your hands dirty with engineering and support teams to understand the ins and outs of the product 

●      Support engineering team tasks when all hands on deck is needed

 

Must have skills

●      Empathy – able to put yourself in another person’s shoes and understand their experiences

●      Critical thinking – capable of breaking big problems into small, manageable tasks

●      Strong written and verbal communication in English

●      Good presentation skills

Nice to have skills

●      Experience in using JIRA and Confluence

●      Experience or interest in cybersecurity

●      Experience working with APIs

●      Experience working with cloud platforms

●      Experience with integrations

●      Have a flair for writing content

• There is an in-lieu replacement leave PH fall on Saturday
• Recognize all Public Holidays in Selangor state
• Parking Allowance, Medical, Optical, Dental Benefits

The Transformation Team sits at the heart of the Council. We work collaboratively with services across the organisation and with our partners to drive large scale change and establish best practice. The Council's Transformation Programme is overseen and supported by our Leadership Team, ensuring that our work always focuses on the key priorities for our city, having the maximum impact in improving services for the people of Coventry and making best use of the resources available to us.

Our team is made up of change professionals, trained in APM (Association of Project Management) and we use a wide range of project management and stakeholder engagement approaches to deliver our programmes and projects.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We enjoy working flexibly, delivering creative solutions and a with culture that embraces change and innovation.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We are looking for an experienced Programme Manager (Grade 10) to join the Transformation Team for twelve months (Full-time, Fixed Term Contract) to lead on work to enable delivery of cross cutting transformation projects and programmes, as part of our emerging Transformation Plan and to facilitate delivery of the Council’s Medium Term Financial Strategy.

The successful applicant will take a ‘One Coventry’ approach to working with Council services, stakeholders and partners, to manage and deliver significant change and transformation projects and programmes, in response to the council’s transformation plan priorities. Activities will focus on:

• making best use of data and insight to support the development of initiatives, focus on preventative strategies;
• co-creating new approaches and delivery models to deliver efficiencies;
• maximising income;
• removing duplication and ensuring maximum efficiency across all areas of council service delivery;
• identifying and testing opportunities for innovation.

Who are we looking for?

These are exciting times ! Coventry City Council continues to undergo significant change at pace, embracing innovation and new ideas but also responding to financial challenges experienced across local government.

We are looking for someone who is passionate about change and making a positive difference to the lives of local residents and communities. You will need to be resilient and comfortable with working in a fast paced environment, with a can-do attitude and an ability to switch priorities on a daily basis. 

While experience of project and programme management is important, we are looking for someone who is a strong communicator, who readily builds relationships. You should be a high energy, action focused collaborator.

You will also be able to demonstrate a strong understanding of and commitment to Equality, Diversity and Inclusion and will actively promote a culture of inclusion where all views are valued and taken account of, including those of residents, stakeholders and the City Council.

Our workforce data shows people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with other protected characteristics as set out within the Equalities Act 2010 from applying for this post.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date(s): 24th May 2024

Please note that due to the nature of the projects and funding restrictions the anticipated start date will be July 2024 or earlier.

For an informal conversation about the role please contact Michelle McGinty (Strategic Lead for Transformation and Change) – michelle.mcginty@coventry.gov.uk

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

UKPN Services is looking for a Programme Manager to join its team based in Chatham, UK.

The Programme Manager will report to the Client Delivery Manager and will be responsible for managing an experienced project delivery team to deliver major programmes of work for UKPN Services.

The ideal candidate will have a formal qualification in Project / Programme Management or equivalent degree in Electrical or Civil Engineering, and experience in managing large and complex projects under CDM across various sectors such as Construction and Power. The Programme Manager will also have practitioner level skills in planning, scheduling, risk management, quality control, and contract administration, as well as a good understanding of construction management best practices and safety standards.

You will ensure the safe, compliant, prompt and commercially effective delivery of the projects within the defined programme of work, from inception to handover. You will also be accountable for the discharge of all Construction Design Management (CDM) obligations for the projects and provide a professional and client-facing service to the customers and senior management.

You will be expected to be visible throughout the week and attend several UKPNS office locations, customer offices and construction sites.

The salary for this role is £89,786 plus car and a bonus of 3%. You will also enjoy a range of additional benefits, such as 25 days annual leave, personal pension plan, tenancy loan deposit scheme, tax efficient benefits, occupational health support, discounted access to sports and social clubs, and employee assistance programme.

The close date for this position is 02/05/2024. For a more detailed job description and to apply, please visit our website.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

SCAL is looking for a motivated individual to be part of the team to drive and coordinate programmes to support the growth and development of our SME members . The job includes implementing strategies to promote and foster greater awareness and advocacy of related subject programmes to the industry. Someone that is forward-looking and has the desire to iachieve desired outcomes and goals.

There are two positions available and depending on the individual’s suitability and experience, he/she could be designated as Manager/Assistant Manager or Programme Executive.

Job Responsibilities

Reporting to the Executive Director, the primary responsibilities of this role are:

- Participate in the development and implementation of programmes for SCAL's SME companies

- Work with and bring onboard member companies to participate in the programmes

- Collaborate with partners to enable projects, which includes planning, implementation and delivering targetsand outcome

- Help engender transformation, innovation and continuous improvement mindset

- Provide advisory services to members, and will involve in organising and designing survey vehicles such as focus groups, interviews to assess members engagement, ochange readiness or other issues

- Conduct statistical analysis on data collected, interpret findings and present insights that provide meaningful feedback for decision-making and action

Job Requirements

- Possess at least 3 to 6 years of relevant working experience driving or involved in transformation initiatives, change management or organisational development

- Experience in areas of strategic planning and membership outreach

- Have an established track record in implementing transformation projects.

- An idea generator, open to experimentation, and with a strong track record of translating ideas to implementation and results

- Excellent qualitative, quantitative, and problem-solving skills

- Demonstrated ability to manage complex work with tight timeline, and solutions-oriented with multi-tasking capabilities

- Excellent oral and written communication skills

- Proactive and possess the drive and resourcefulness to introduce and implement new ideas, processes and procedures

- A collaborative mindset with the ability to bring various parties together to achieve a win-win outcome

- Strong individual contributor who can lead and work with others in project teams

1. Job Summary

As the Programme Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This pivotal role involves spearheading the strategic development and execution of our programmes / events, aimed at fostering positive change and holistic support for our residents / clients. You will oversee the planning, implementation, and evaluation of programme activities / events, ensuring alignment with organisational goals and objectives. The Programme Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

• Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
• Handle day-to-day general queries from SRSF Programme residents.
• Manage general disputes that may occur between co-living residents.

Social Service Programme Implementation & Evaluation

• Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
• Organise community relations activities and initiatives pertaining to recruitment and outreach.
• Conduct community and corporate engagement activities / events for community organisations.

Organisational Resource Management & Volunteer Management

• Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
• Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
• Implement information / data management system for effective collection and maintenance of client and operational data.
• Verify statistical collation and review information management system.
• Organise and conduct volunteer activities relating to community and corporate engagement activities / events.

Stakeholder Management

• Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
• Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

3. Accountability

• Reports to Centre Head

4. Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Relevant volunteering experience in the Social Service sector would be an advantage.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Lead Agile Programme Manager

c.£75,000 per annum

London

Fixed Term Contract – 23 Months

Hybrid Working

.

Money and Pensions Service (MaPS) have an excellent opportunity for a Lead Agile Programme Manager to work on their Pensions Dashboard Programme (PDP). This is a fixed term contract over 23 months and is based in South-West London near Westminster. Are you a Digital Programme Manager that is experienced operating in an Agile delivery environment this could be right for you? In this role you can utilise your skills in building relationships, managing delivery plans, creating statements of work, producing cost models and managing budgets. If this is your skillset then we would like to hear from you?

Pensions Dashboard Programme:

Here is an insight to the Pensions Dashboard Programme:

Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions.

Development work by industry has already taken place, as a concept. The goal is now to turn it into a delivery solution for the benefit of UK citizens. MaPS has created a Pensions Dashboards Programme (PDP) which will be responsible for delivering the digital architecture and governance framework that will allow multiple parties to be connected as part of the pension’s dashboards ecosystem. This hugely significant development has the potential to improve the financial wellbeing of millions of people.

The programme is comprised of an Industry Steering Group and a supporting Programme team within MaPS. The Programme is working in close partnership with DWP, TPR and FCA who all have related delivery responsibilities. Industry has had, and will continue to have, a crucial role to play in designing and developing the necessary components to make pensions dashboards possible.

Responsibilities:

The Lead Agile Programme Manager will report directly to the Head of Digital Design and Delivery and in this role you will be responsible for the following:

• Supporting Pensions Dashboard Programme objectives through effective programme management in an agile environment;
• Working with the individual digital teams to ensure effective delivery plans are in place, up to date and accessible across the programme;
• Supporting the workstream Delivery Managers with ongoing delivery planning activities to ensure a consolidated plan is complete and up-to-date;
• Leading on the co-creation of requirements for Statements of Work for supplier partners with Delivery Managers and Commercial Leads.
• Working with commercial colleagues, digital teams and suppliers to operational manage contracts, including assuring supplier performance.
• Working with PMO to ensure workforce plans, budgets and digital delivery plans are in place, aligned with the wider programme and managed effectively;
• Coaching and supporting teams in the use of appropriate collaboration tools and techniques in ways which assure both value delivery and appropriate reporting. This includes encouraging consistency to ensure programme artefacts are complete, up to date and available to appropriate stakeholders;
• Providing insight into teams’ performance against forecast;
• Working with PMO and delivery teams to manage risks, issues and dependences within the programme;
• Supporting digital teams to remove blockers, actively support retrospective action and create the right environment for the multidisciplinary team to succeed

This is not meant to be an exhaustive list of duties. The need for flexibility, shared accountability and team working is required, and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

Skills and Experience:

You will need to demonstrate the following skills and experience:

Essential Criteria:

• Experience of agile and lean practices to lead high performing teams to continuously improve, share information and set standards for other teams, including tooling such as Atlassian suite and Miro.
• Experience of drafting contracts / statements of work, cost models, resourcing plans, alongside supplier management and budget management in line with best practice.
• Building strategic relationships with a broad range of teams and individuals including, but not limited to: PMO, technical teams, service management teams, product managers, senior stakeholders and third party sub-contractors and suppliers. Communicating with others in a clear, honest and enthusiastic way in order to build trust.
• Working with internal commercial colleagues and external suppliers to support and manage commercial relationships to enable delivery.
• Able to lead a continual planning process (coping with often rapid reprioritisation) in a complex environment.
• Able to identify and manage risks and dependencies in plans across services and coordinate delivery. Enabling onward reporting of Sprint level progress to support Programme level reporting.

Desirable Criteria:

• Experience of working in central government, delivering against Government Digital Service (GDS) Standards
• Experience within the pensions industry and/or Department of Work and Pensions, Pensions Directorate
• A good understanding of issues within a large development programme
• Experience of establishing ways of working and leading diverse teams needed
• Helping construct and deliver messages across all stakeholders on a project, ensuring they are communicated with on a consistent basis.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

How to apply:

To apply for this position, we kindly request that you submit a cover letter of up to 500 words. Give evidential points against the job description to demonstrate how you are closely aligned to the role and detail why you want to work for the Money and Pensions Service.

Information:

Information

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

Information:

Information

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

Proud member of the Disability Confident employer scheme

The Role Responsibilities

We are looking for an experienced transformation focussed programme manager to lead the TTO vertical workstream of the Bank’s strategic Fit for Growth (FFG) initiative. The successful candidate will work across the entire Transformation, Technology & Operations organisation to spearhead the workstreams that collectively will drive and execute $1bn+ of sustainable saves for the Bank over a three year period. Partnering closely with both the Transformation, Technology & Operations Management Team, together with the central Fit For Growth programme team, the successful candidate be responsible for defining, shaping and co-ordinating the effort to support the Groups transformation, ensuring it is future fit.

Strategy

· Shape and define the workstreams within TTOs vertical FFG workstream

· Understand and set linkage between FFG and TTOs broader strategy (Strategy 25) and multi-year transformation agenda

Business and Processes

· Forge strong relationships with the TTO domains, Finance and FFG Central programme team to drive execution, issue resolution and reporting for the TTO FFG portfolio.

· Provide direction and collaborate closely with the third party FFG partner to effectively manage the TTO vertical workstream in line with the central FFG programme team management structure.

· Drive recurring forums such as Workstream Lead stand ups to create transparency and enforce accountability on what is being worked on, identify potential roadblocks and to facilitate necessary collaboration.

· Provide the TTO Management Team with useful, accurate and timely views of FFG portfolio execution status.

· Ensure Senior Management steer and feedback is incorporated into portfolio delivery

· Have good awareness and understanding of the wider business, economic and market environment in which the group operates.

People & Talent

· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team.

· Ensure the provision of ongoing training and development; make sure that the team members are suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.

· Employ, engage and retain high quality people.

· Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

· Act as a mentor for staff in different stages of their careers either through formal Mentor Programmes or ad hoc requests.

Risk Management

· Drive management approaches that recognise, categorise and mitigate risk as needed

· Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant committees.

· Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, remaining within risk appetite.

Governance

· Ensure alignment of TTO FFG vertical with the Central FFG Control Tower’s processes and reporting e.g. Business case submission format and timing for central funding requests, weekly financial updates etc.

· Conduct pre-reviews of all submissions to the Central FFG Control Tower such as business cases for funding requests, weekly financial updates, initiatives status updates etc.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· COO, Transformation, Technology & Operations

· CFO, Transformation, Technology & Operations

· TTO Management Team

· FFG Programme Team / Central Control Tower

Our Ideal Candidate

· Education: Bachelor’s / Master’s degree or equivalent

· Certifications: PMP or equivalent an advantage

· 10+ years experience in program management in the financial services space ideally in a technology function

· Outstanding relationship building and management and ability to engage stakeholders at different levels of seniority

· Strong influencing and communication skills - oral, written & presentation

· Demonstrates understanding of and commitment to the Group's core values

Role Specific Technical Competencies

· Transformation

· Project & Programme Management

· Financial Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Work with the Information Governance team to ensure that any applicable data policies are adhered to. Location: UCL IHI (222 Euston Rd) and UCLH/UCL BRC (250 Euston Rd) The post holder may also be required to work at any location within the Trust. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
  Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
  Lead, promote, and influence vision for the successful development of department.
  Create strategic plan, goal setting and measurement system for overall growth of the department.
  Conduct and deploy volunteers for home visits for AMS members.
  Prepare monthly report on the progress of Volunteer Engagement.
  

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
  Oversee the day-to-day operations of the eldercare programme, including budgeting, staffing, and resource allocation.
  Recruit, train, and supervise AMS team to ensure the provision of quality care services.
  Organiseand facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
  Explore avenues for the expansion of the AMS with external parties.
  Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
  Gather and prepare supporting documents for government agencies submissions.
  Work with CRM vendors to ensure accurate integration of data.
  Maintain accurate records, prepare reports, and document programme activities and outcomes.
  Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
  Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.
  

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
  Support the team and Executive Director as necessary.
  

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At least 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

Deliver high-quality patient-centred care Patients, their friends, family and carers will be treated with unfailing kindness and respect by every member of staff in every department and their experience and quality of care will be second to none. Be the employer of choice We will provide every member of staff with the support, information, facilities and environment they need to develop in their roles and careers. We will recruit and retain people we need to deliver high-quality services to our patients and other service users. Deliver better care at lower cost We will look to continuously improve the quality of care and patient experience through the most efficient use of available resources. Our staff Our staff survey results show that our Trust continues to have high levels of job satisfaction. Striving to improve this even further remains our priority of being an employer of choice. This means not only attracting staff, but keeping them through investment in learning and development, career progression and attention to work/life balance. PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION DOCUMENTS FOR FULL INFORMATION AND DETALS OF THE ROLE

- Location: Cityhall

- Mon to Fri: 9am to 6pm

- Salary: $3,200

- Duration: 1 year

- Interested applicants, kindly email me at: weni@forteemp.com.sg

Responsibilities:

- Support on-site/online programmes for seniors, the upcoming research project for Reunion Social Space and partnerships with organisations for inter-generational initiatives

- Assist in the planning and execution of programmes for the public for Singapore event

Requirements:

- Degree in any related field

- Able to work on weekends during key event periods

- Enjoys working with children, students, seniors, families and/or children

Responsibilities:

• Develop comprehensive program plans, outlining goals, objectives, timelines, and resources required.
• Collaborate with cross-functional teams to define program scope, deliverables, and success criteria.
• Ensure alignment of programs with organizational strategies and objectives.

Requirements:

• Strong leadership and interpersonal skills.
• Excellent communication and presentation abilities.
• Proven ability to manage multiple projects simultaneously.

Family Central, a service by Fei Yue Community Services, was officially appointed by the Council for Third Age (C3A) as programme organiser for the Intergenerational Learning Programme (ILP) with effect from June 2013.

The ILP aims to encourage intergenerational bonding by matching youths and seniors in a group learning environment. Through practical lessons such as Skype, Facebook, managing health and laughter yoga, seniors acquire new knowledge while youths share theirs and learn character building.

Family Central can provide a framework and methodology, capacity building through training, consultancy and sharing of best practices, and participating schools can count their ILPs as part of their service learning initiatives. These programmes will help forge intergenerational solidarity and promote social cohesion.

Responsibilities:

• Plan, develop and implement effective strategies to promote the Intergenerational Learning Programme (ILP) to seniors
• Recruit senior participants for the ILP workshops
• Process course registrations through the Training Management System (TMS)
• Manage administrative matters related to recruitment
• Assist Team Lead in preparing for the monthly report submissions
• Handle senior enquiries through phone calls, text messages and emails
• Coordinate and plan with schools and external partners for onsite & virtual ILP workshops
• Provide students and youth volunteers with guidance with their planning
• Travel down to the various schools within Singapore to oversee the ILP workshops whenever needed
• Other duties as assigned by supervisors

Requirements:

• Degree Holder
• Good communication & interpersonal skills
• Possess good and competent IT skills
• Meticulous & able to meet tight deadlines
• Possess creative-thinking and problem-solving skills
• Able to multi-task & work independently with minimum supervision
• Willing to travel to different schools and provide admin support

Work Location: Tiong Bahru

Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.