Total 18 Program Manager job vacancies in Batu Pahat

Responsibilities:

•  Responsible for creating memorable guest experience.
• Anticipate guest needs and build rapport with customers.
• Attend to inquiries and handle guest complaints professionally and diligently.
• Strong upselling skill.
• Follow up on guest comments to establish solutions appropriate to problems highlighted.
• Maintain the Front Office information folder with up-to-date information on rates, programmes, special benefit cards, GHA programmes, Pan Pacific Hotels Group details, etc.
• Continuously strive to meet Front Office objectives, i.e. up-selling, express check-out, guest history preferences etc.
    

Requirements:

• Proven experience as a Guest Exprience Manager.
• Fluent in both spoken and written English, Malay and Mandarin is an advantage,; knowledge of additional languages is a plus.
• Computer literacy - Opera PMS, Ms Office.
• A customer-oriented and professional attitude.
• An outgoing personality.
• Excellent communication abilities.
• Exemplary organizational and time-management skills.
• Strong leadership quality - able to lead the team and a team player.
• Possess at least Diploma or higher in Hospitality Management.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 負責創造難忘的賓客體驗。
• 預測客人的需求並與客戶建立融洽的關係。
• 專業、勤勉地接受詢問並處理客人投訴。
• 較強的追加銷售能力。
• 跟進客人的評論，制定適合突出問題的解決方案。
• 維護前廳資訊文件夾，其中包含有關房價、計劃、特別優惠卡、GHA 計劃、泛太平洋酒店集團詳細資訊等的最新資訊。
• 不斷努力實現前台目標，即追加銷售、快速退房、客人歷史偏好等。
  

要求：

• 身為賓客體驗經理擁有豐富的經驗。
• 精通英語、馬來語和華語口語和書面語者優先；了解其他語言者優先。
• 電腦知識 - Opera PMS、Ms Office。
• 以顧客為導向的專業態度。
• 性格外向。
• 優秀的溝通能力。
• 優秀的組織和時間管理能力。
• 較強的領導特質－能夠領導團隊並具備團隊合作精神。
• 至少擁有酒店管理文憑或更高學位。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

Responsibilities:

• Collaborate with the Director of Sales and Marketing to develop the annual Business Plan, Hotel Budget and Marketing Plan.
• Cultivate strong client relationships through attention to detail, promptly follow up, and demonstrating empathy for customer perceptions and needs while maintaining professionalism.
• Generate periodic sales reports that highlight sales volume, potential sales, and proposed client base expansion areas.
• Foster effective communication and teamwork across departments.
• Engage in prospecting activities, manage incoming leads, and successfully close sales.
• Facilitate clients familiarization with hotel facilities.

Requirements:

• Minimum of 2 years sales experience within a multinational organization, with a proven track record in sales.
• Proficiency in preparing RFP’s (Request for Proposal), MICE and group contracts/ B2B contracting.
• Self- driven and motivated individual with excellent interpersonal, oral, and written communication skills.
• Strong influencing abilities and adeptness in handling internal and external customers, some of whom may require high levels of patience, tact, and diplomacy.
• A collaborative team player who thrives under pressure and meets tight deadlines.
• Demonstrates a high level of integrity and respect for others.
•  Familiarity with Opera systems is advantageous.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Personal leave

職責：

• 與銷售和行銷總監合作制定年度業務計劃、酒店預算和行銷計劃。
• 透過專注於細節、及時跟進、對客戶的看法和需求表現出同理心，同時保持專業精神，培養牢固的客戶關係。
• 產生定期銷售報告，突顯銷售額、潛在銷售額和建議的客戶群擴展領域。
• 促進跨部門的有效溝通和團隊合作。
• 參與勘探活動、管理傳入的潛在客戶並成功完成銷售。
• 幫助客人熟悉飯店設施。

要求：

• 至少 2 年跨國組織銷售經驗，具有良好的銷售記錄。
• 熟練準備 RFP（徵求建議書）、MICE 和團體合約/B2B 合約。
• 自我驅動和積極進取的個人，具有出色的人際交往、口頭和書面溝通技巧。
• 具有強大的影響力和處理內部和外部客戶的能力，其中一些客戶可能需要高度的耐心、機智和外交手腕。
• 具有協作精神的團隊成員，能夠在壓力下茁壯成長並在緊迫的期限內完成工作。
• 表現出高度的正直和對他人的尊重。
• 熟悉 Opera 系統是有利的。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 醫療保險
• 事假

Responsibilities:

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy.
• Negotiating optimum rate for the benefit of the business and to ensure guest satisfaction and repeat business. 
• Conduct site inspection as required and maximize up-selling opportunities whenever possible. 
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business.
• Follow revenue guidelines to facilitate and deliver efficient sales responses. 
• Work directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning. 

Requirements:

• 3 years working experience within customer service or sales and administration.
• Professionalism and outstanding people relation skills.
• Excellent communication and self-motivation skills.
• Innovative thinking.
• Comply with all local regulations (if any)
• Maintain highest standards of professionalism, ethics, grooming and attitude towards associates, guests/customers, suppliers and other clients.
• Maintain professional confidentiality at all times

Perks & Benefits

• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 考慮銷售策略中規定的目標，向新客戶、現有客戶和潛在客戶進行銷售。
• 為了業務利益並確保客人滿意度和回頭客而協商最佳價格。
• 根據需要進行現場檢查，並儘可能最大化追加銷售機會。
• 與業務發起者、會議策劃者、遊客/會議局、旅行社、旅遊業者、航空公司、企業客戶、政府部門和其他與飯店業務密切相關的生產者建立並保持聯繫。
• 遵循收入準則以促進和提供高效的銷售回應。
• 直接與組織者合作處理他們的活動計劃和要求，以便提供專業建議以促進和協助他們的規劃。

要求：

• 擁有 3 年客戶服務或銷售和管理工作經驗。
• 專業精神和出色的人際關係技巧。
• 優秀的溝通和自我激勵能力。
• 創新思維。
• 遵守所有當地法規（如果有）
• 對員工、客人/客戶、供應商和其他客戶保持最高標準的專業、道德、儀容和態度。
• 始終保持專業機密

津貼和福利

• 附近的公共交通
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

職責：

• 負責監督酒店 FLS，包括規劃。落實並監督消防安全措施。
• 確保飯店內的所有消防和安全設備始終處於良好的工作狀態。
• 制定結構良好的疏散計劃，以便在火災緊急情況下輕鬆安全地疏散。
• 進行例行消防安全檢查，評估危險並確保財產安全。
• 建立危機期間要遵循的清晰簡潔的緊急程序。
• 與外部消防部門合作制定有效的緊急應變計畫。

要求：

• 擔任消防生命安全經理或類似職位的工作經驗。
• 熟悉消防安全系統、設備和疏散協議。
• 有效管理消防安全計畫和檢查
• 有效解決消防安全缺陷和隱憂。
• 進行消防演習並為員工提供訓練。
• 識別場所內的危險並評估火災風險。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 醫療保險
• 事假
• 開放文化

Responsibilities:

• Responsible for overseeing hotel FLS including planning. implementing, and supervising fire safety measures.
• Ensure that all fire and safety equipment within the hotel are in good working condition at all times.
• Develop well-structured evacuation plans for easy and safe evacuation during fire emergencies.
• Conduct routine fire safety checks to assess hazards and ensure property safety.
• Establish clear and concise emergency procedures to follow during crises.
• Collaborate with external fire service departments to create effective emergency response plans.

Requirements:

• Work experience as a Fire Life Safety Manager or similar role.
• Familiarity with fire safety systems, equipment, and evacuation protocols.
• Efficiently manage fire safety plans and inspections
• Address fire safety deficiencies and hazards effectively.
• Conduct fire drills and provide training to staff.
• Identify hazards and assess fire risks within the premises.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal leave
• Open culture

• Strategy planning, formulation, and execution.
• Communication to all stakeholders involved, supporting VP on business strategy planning and implementation.
• Project management to ensure successful execution of the strategy by managing project plans, including milestones and major deliverables.
• Support change management of initiatives with end-to-end accountability.
• Act as bridge, lead and manage project communication, maintaining project transparency and ensuring team understanding, ownership and follow-through.
• Any other ad-hoc task raised by manager.

• SSD NPM BLR for mobile and automotive projects & systemic improvement projects 
• Manage the plan, resources, time and tasks of the NPI cross functional teams, coordinating the completion of milestones with critical product development program goals and available resources.
• Develop ramp up plan for new products and conduct manufacturing readiness reviews (MRR) & postmortem.
• Supervise the readiness activities, communicating and driving priorities, and resolving technical, resources and other issues with cross functional teams to facilitate achieving the overall business goals.
• Facilitate phase review vs gating criteria (design to HVM – target yields, test time/UPH, Cpk, DPPM, Capacity, Materials, etc).
• Facilitate the transition of NPI handoff to sustaining Core Team for new products. Official hand-off will happen upon LPR.
• Develops and presents program status and review information (One Stop Product Health Dashboard) to department/corporate groups resulting in influencing the direction or decisions.
• Overall manufacturing process knowledge

Position Overview:

As a Project Manager, Procurement Ops & Procure to Pay at Western Digital, you will be responsible for leading and managing digital projects aimed at transforming and optimizing our procurement processes with a particular focus on procurement and sourcing modules within Oracle and SAP. This role requires a unique blend of project management expertise, procurement knowledge, and digital technology acumen. The successful candidate will collaborate with cross-functional teams to implement cutting-edge solutions that drive operational excellence in procurement and be a value-added partner to the business to meet procurement needs within the ERP environments to enhance the day-to-day processes.

Key Responsibilities:

Digital Transformation Leadership:

• Lead the development and execution of the procurement digital transformation strategy.
• Collaborate with procurement, IT, and other relevant stakeholders to align digital initiatives with overall business objectives.

Project Planning and Execution:

• Develop comprehensive project plans, outlining tasks, timelines, and resource requirements.
• Execute and oversee the implementation of digital projects, ensuring they are completed on time and within budget.

Supplier Management:

• Collaborate with technology vendors and internal stakeholders to select and implement digital solutions that align with procurement goals.
• Manage relationships with suppliers, ensuring the successful delivery of digital solutions.

Data Integration and Analytics:

• Oversee the integration of digital tools with existing procurement systems.
• Utilize data analytics to track and measure the impact of digital initiatives on procurement performance.

Change Management:

• Develop and implement change management strategies to ensure successful adoption of digital tools and processes.
• Provide training and support to procurement teams to enhance digital literacy.

Procure to Pay Process Leader:

• Work with business users and IT to define requirements for enhancements or new functionality; work with team members to design and solution the applications, participate in unit testing, test scripts preparation, coordinate with business users on system integration testing; assist in planning and executing deployment and provide post-implementation support.
• Work with Oracle and/or SAP for system issue troubleshooting and improvement opportunities.
• Document processes and provide training to business users when there is a change or new functionality introduced.
• Participate in all procurement related audits as required.

1. Liaise with NPI Procurement, Design Engineers, Commodity Managers and other relevant stakeholders to ensure and drive a robust sourcing strategy at the NPI phase; Ensure continuity of supply and best in class components in BOMs for all WDC flash products
2. Provide technology expertise to commodity managers to develop the supply base strategy
3. Drive supply base strategy, by BOM screen, at product design stage; propose alternate sources or replacements and drive the technical qualification process
4. Provide expert technical support for the supplier/technology selection process
5. Ensure qualified suppliers or components are meeting WDC technical requirements, quality requirements, and green policy requirements
6. Review suppliers’ technology roadmaps, ensure suppliers are meeting WDC technical requirements
7. Work with PDT teams to support NPI program milestones

• Develop, lead and execute commodity strategy for local and regional initiatives for IT commodity in factory production environment.
• Analyze market conditions for assigned commodities and implement sourcing strategies to assure supply and price competitiveness.
• Develop commodity plan to provide visibility to subcategory spends, supplier summaries and stakeholder engagement plans.
• Develop the supply base to exceed the goals and objectives of the company and Indirect Procurement team, e.g. supplier development and assessment.
• Negotiate Price/Contracts, conduct and follow RFQ/RFP/BPA process to ensure best pricing, terms and conditions.
• Develop a cost modeling tool to determine true component value of assigned commodity(s)
• Be a leader in ensuring that maximizing our purchase leverage for the best total cost of ownership
• Be a central interface between supplier, IT, production, finance, SQE, legal and buyers etc.
• Develop and implement supplier relationship management program
• Ensure the commodity supply base adheres to company standards of Corporate Social Responsibilities including but not limited to Environmental, Ethical, Legislative, and Regulatory requirements
• Drive continuous improvement through trend reporting analysis and metrics management
• Ensure the efficient and timely exchange of knowledge and information to ensure best practices are shared throughout the Indirect Procurement organization

• SSD NPM BLR for mobile and automotive projects & systemic improvement projects 
• Manage the plan, resources, time and tasks of the NPI cross functional teams, coordinating the completion of milestones with critical product development program goals and available resources.
• Develop ramp up plan for new products and conduct manufacturing readiness reviews (MRR) & postmortem.
• Supervise the readiness activities, communicating and driving priorities, and resolving technical, resources and other issues with cross functional teams to facilitate achieving the overall business goals.
• Facilitate phase review vs gating criteria (design to HVM – target yields, test time/UPH, Cpk, DPPM, Capacity, Materials, etc).
• Facilitate the transition of NPI handoff to sustaining Core Team for new products. Official hand-off will happen upon LPR.
• Develops and presents program status and review information (One Stop Product Health Dashboard) to department/corporate groups resulting in influencing the direction or decisions.
• Overall manufacturing process knowledge

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Manager located in Batu Kawan, Penang.

What a typical day looks like:

• Search for potential customer or potential project
• Specific customer management and communication.
• Lead the planning and implementation of an automation project
• Facilitate the definition of project scope, goals, and deliverables
• Define project task and resource requirements
• Mange project resource allocation
• Plan and control project timelines
• Estimate project budget, and control the cost within the budget
• Collaboration with other functions to compliancy the law and rules (Information Security, Finance, EHS, ESD, CE, UL, etc.)

The experience we’re looking to add to our team:

• Bachelor's Degree in Automation Engineering, Computer Science, Software-Engineering, Electrical Engineering or Mechanical Engineering
• Has manufacturing process or automation development background is prior.
• A similar TPM role with a minimum of 5 years of experience in development & deployment for automation project or automatic product
• Proficiency in engineering software is a plus (C++, LabView, PLC, SolidWorks, Robot, etc.)
• Project planning & schedule control & quality control & project management
• Estimate project cost, and implement project to control the cost within the budget
• System verification in whole development process with good abilities of troubleshooting & high-quality awareness
• Data analysis and reporting.
• Know DFMEA, PFMEA, DOE, CPK, GR&R, related assistance tools be plus
• Familiar related standard & system, like ISO9001, TS16949, EMS IPC-3 be plus

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

SG70

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).