Total 459 Product Safety Manager inPulau Pinang job vacancies in The United States of America

Performance Manager

About Us

Bjak is an online car insurance broker with headquarters in Malaysia and branch offices in Thailand, Japan, and Taiwan. We are the largest insurance broker in Malaysia and Southeast Asia.

Bjak emphasizes the use of cutting-edge technology in Customer API, Data Analytics, Artificial Intelligence, and Blockchain to provide customers with efficient access to car insurance purchasing.

In Thailand, known as "Dsure," we offer not only car insurance services with 24 leading insurance companies for car insurance but also offer compulsory motor insurance and facilitate road tax services.

About the Role

As our Performance Manager, you'll play a pivotal role in driving the success of our sales team. You'll be responsible for developing and implementing strategies to improve individual and team performance, ultimately exceeding our sales goals and growing our market share in the general insurance landscape.

Responsibilities:

• Lead and manage a team of insurance brokers, providing ongoing coaching, mentorship, and performance evaluations.
• Develop and implement a comprehensive sales training program, focusing on product knowledge, effective sales techniques, and client relationship management.
• Set clear and measurable sales goals and objectives for individual brokers and the overall team.
• Conduct regular performance reviews and identify areas for individual and team improvement.
• Analyze sales data and identify trends to create strategic sales plans and action plans.
• Develop and maintain strong relationships with key insurance carriers to secure competitive products and pricing.
• Motivate and inspire the sales team to achieve their full potential and foster a culture of continuous learning and improvement.
• Monitor and analyze industry trends and competitor activity to stay ahead of the curve.
• Implement and optimize CRM systems to enhance sales tracking and reporting.
• Create and deliver sales presentations to a wide range of clients.
• Partner with marketing and other departments to ensure a seamless sales process.

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• Minimum of 5 years of experience in a sales leadership role, preferably within the insurance industry.
• Proven track record of exceeding sales goals and developing high-performing teams.
• Strong understanding of general insurance products and market dynamics.
• Excellent communication, coaching, and interpersonal skills.
• Data-driven mindset with proficiency in sales performance analysis tools and CRM systems.
• Ability to motivate, inspire, and hold team members accountable.
• Excellent time management and organizational skills.
• Strong work ethic and the ability to thrive in a fast-paced environment.

• Opportunity to work in a dynamic and results-oriented environment.
• Bonus structure based on achieving sales targets.
• Professional development opportunities to enhance your leadership skills.
  

If you are a passionate and strategic leader with a proven track record of success in sales, we encourage you to apply!

The Operation Manager, 24M Thailand, is an exciting new role located in Rayong, Thailand.  The successful candidate will be responsible for the strategic and tactical operations in Rayong. The Operations Manager will run the day-to-day operations producing lithium-ion batteries with proprietary 24M technology. The role will focus heavily on process and operational continuous improvement. Operation, maintenance, EHS, and facility functions will report to the Operation Manager. This role will report to the Plant Manager. 

Responsibilities: 

• Manage production activities to support yield, quality, and throughput improvement targets.
• Build and improve upon manufacturing data acquisition, storage, and visualization.
• Improve yield throughout all process areas leveraging common continuous improvement methods.
• Mentor and guide direct reports (production and maintenance supervisors) to utilize collaborative communication and coordination with operators in day-to-day operations.
• Maintain required quality levels and adhere to ISO 9100 manufacturing standards. Support root cause analysis of quality issues. Responsible for implementing corrective actions.
• Ensure material orders are released in a timely manner to balance lead time and inventory goals.
• Enhance daily operational metrics dashboard and update daily.  Drive accountability and discipline within operations. 
• Conduct monthly safety meetings and inspections, completing follow-up corrective actions.
• Work closely with EHS to ensure compliance with environmental regulations, permits and policy requirements.
• Maintain facility service contracts to improve facility up-time.
• Insure good housekeeping/5S practices with the department.

As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop & execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: 

• Implement the hotel strategy across all operational departments. 
• Provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel. 
• To support and implement all corporate programmes and guidelines. 
• Actively support the development, training, mentoring of team members. 
• Manage quality improvement process in areas of customer service and team member satisfaction. 
• Demonstrate leadership by example. 
• Motivate and build a working environment in which team members are productive and innovative. 
• Demonstrate self-confidence, energy, and enthusiasm. 
• Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills. 
• Identify and lead positive public relations and teamwork opportunities. 
• Establish, measure, monitor, and evaluate process policies and procedures. 
• Use problem solving methodology for decision making and follow up. 
• Develop business plan and evaluate business trends to modify strategies. 
• Interpret, analyze, and manage budget to meet business objectives. 
• Provides constructive coaching and counseling to team members.  
• Develop and train department heads to fully understand and effectively perform their job. 
• Be in charge of the hotel in absence of General Manager according to given authorization. 
• Perform other duties as assigned by General Manager 

Responsibilities

• Manage the calendars and schedules of multiple executives, prioritizing appointments, meetings, and travel arrangements.
• Schedule, coordinate, and attend meetings, ensuring agendas are prepared and distributed in advance.
• Act as a point of contact for executives, screening phone calls, emails, and inquiries, and directing them appropriately.
• Draft correspondence, presentations, and reports for executives.
• Manage travel arrangements, including booking flights, hotels, and ground transportation.
• Oversee office operations, ensuring a smooth workflow and adherence to company policies and procedures.
• Manage and develop a team of administrative assistants (depending on the company size).
• Proactively anticipate executives' needs and address them efficiently.
• Perform other duties as assigned

Our Senior Central Systems Manager is an experienced and passionate team leader. You will lead a team providing direct support and guidance to hotels across Asia, the Middle East and Africa. As a partner to internal customers, you will support solutions for our direct distribution. The Senior Central Systems Manager will focus on prompt resolutions, effective process management and opportunities for improvement. You’ll need to roll your sleeves up and lead by example, guiding your team members to be their very best.

Each day the Senior Central Systems Manager will be a role model for Minor’s Core Values: Customer Focus, Results Oriented, People Development, Innovation, and Partnership.

Summary:

We are seeking a dynamic and results-driven Telesales Manager to lead our sales team in the insurance brokerage industry. The ideal candidate will possess strong leadership skills, a proven track record in telesales management, and a deep understanding of insurance products. This role involves overseeing a team of telesales representatives, setting sales targets, implementing strategies to achieve them, and ensuring exceptional customer service delivery.

Responsibilities:

• Lead and motivate a team of telesales representatives to achieve sales targets and KPIs.
• Develop and implement effective sales strategies to drive revenue growth and expand market reach.
• Train and coach team members on sales techniques, product knowledge, and objection handling.
• Monitor sales performance and provide regular feedback and performance evaluations.
• Analyze sales data and trends to identify opportunities for improvement and optimization.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.
• Maintain a high level of product knowledge and stay updated on industry trends and regulations.
• Handle escalated customer inquiries and complaints in a professional and timely manner.
• Prepare sales reports and presentations for management review.
• Stay abreast of competitor activities and market dynamics to stay ahead in the industry.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in telesales management, preferably in the insurance or financial services industry.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Results-oriented with a focus on achieving sales targets and driving business growth.
• Proficiency in CRM software and Google suite.
• Understanding of insurance products, policies, and regulations is preferred.
• Demonstrated ability to analyze data and draw actionable insights.
• High level of integrity and professionalism.

Join our team and play a key role in driving our company’s success in the competitive insurance brokerage market!

Role purpose

Manage and drive the Division P&L (in terms of Volume, Revenue and Margins); and NPI as a percentage of Sales

• Identify new areas of growth, evaluates alternate business models to drive future growth.
• Manage Division Cost, Efficiency of processes including Sales returns and collections.
• Lead team of Business Managers, execute sales campaigns and ensure achievement of agreed sales targets in accordance with the strategies and objectives set for the division.
• Develop and maintain a high-performing sales organization.
• Contribute to the optimizations and selective alignment of Syngenta commercial policies and price structures.
• Assume external relationship responsibilities for the division with local regulators and industry stakeholders.

Accountabilities

• Ensure all aspects of the business operate smoothly 
• Provide required support and guidelines to the sales team and make sure they achieve business objectives 
• Increase business contribution and profitability through better forecasting and new product introduction 
• Investigate new business opportunities and enhance the distribution network
• Identify the customer segmentation and address their requirement with the right solution 
• Coach and motivate team members  
• Assess company progress, sales and marketing successes and compile monthly reports   

Transition accountabilities

• Put in place the necessary activities to ensure business continuity with the organization structure.
• Work with Marketing, Supply and Trialing to develop effective governance and ways of working at the critical interfaces.
• Support the development of a change plan taking into account employee engagement, team development and customer connection in the new org set up.

You work closely with the Cluster Director of Marketing & Communications, Corporate Office, and your team to set up, establish, and drive the hotels' financial performance and create results by maximizing efforts with innovative marketing and communication ideas. You will develop rapport with key media and international media agencies. You will be responsible to build and develop the hotels' sales and marketing leadership in your geographic assignment. Through your effective management, passion, and enthusiasm you will be able to successfully inspire and coach your team and ensure marketing brand standards are fully respected. You would also oversee the implementation of Marketing & Communications strategies to meet changing market and competitive conditions as well as monitor competitors' marketing and PR activities. With the growing importance of social media, the responsibility for monitoring and implementation lies with this role. You will establish and maintain relationships with industry influencers and key strategic partners as well as maintain a consistent brand image throughout all sales, PR, marketing, and MarCom activities. Lastly, you would oversee the implementation of the brand strategy and brand standards at a hotel level and implement corrective measures if necessary.

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maknet is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Maknet brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work

Take your career to new heights in the future of B2B e-commerce. Join our team and help us build Southeast Asia’s next unicorn.

Your Challenge

Buyer Acquisition Manager provides strategic support to the field sales team to efficiently achieve their KPIs. It’s his/her role to design routes and plan visits for the team and develop sales materials. Additionally, s/he is responsible for coaching and monitoring performance of the field sales team; and share their feedbacks to the relevant squads.

• Run basic analytics on the customer database in the catchment area of the store, to prioritize visits to the most relevant customers
• Help the sales team members develop efficient routes (i.e. address nearby stores in the same day)
• Develop and/or improve the sales materials (pitch, standardized routine for calls)
• Run daily performance management of the team members (i.e., maintain a view on the pipeline, and run the check-ins with the teams every day, build basic performance tracking)
• Update the periodic performance management of the commercial team as a whole (i.e. conversion rate overall, retention, churn, etc.)
• Collect and synthesize the feedback from the field teams, to interact with other squads (i.e. suggest changes in either product or commercial policies)
• Build and train the team over time (this may include the initial field team)

• Experience in supporting cross-team sales target setting, tracking, and development
• Experience in a B2B environment, ideally in food service and traditional retails or e-commerce
• Demonstrated proficiency leading analytically rigorous sales planning and initiatives
• Strong communication skills with ability to teach new concepts and effectively communicate feedbacks from field sales team to other squads
• Active coach and mentor whose goal is to grow and maximize the team’s potential
• Highly proficient in MS Excel and other analytics tools
• Assertive, with the confidence to be voice of authority – not afraid to do what is best for the team
• Brings a high-energy and passionate outlook to the job and can influence those around her/him
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building the team
• Having team leadership and managing a sales team experience

Health Insurance – At Maknet, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Maknet cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Thai and Non-Thai are both welcome!
• Non-hierarchical and agile environment
• Growth opportunity and career path

About Us 

Bjak is dedicated to providing affordable and sustainable financial services for people in the ASEAN region. Headquartered in Malaysia, we are the largest insurance portal in Southeast Asia, with millions of customers. Our team is dedicated to problem-solving and navigating complex environments to create some of the most innovative financial products in the world. We've invested heavily in cutting-edge technology like custom APIs, blockchain, trading systems, and data science to bring easy access to financial services, previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Description:

We are seeking an enthusiastic and detail-oriented Assistant Operations Manager to join our team. As the Assistant Operations Manager, you will play a crucial role in supporting the day-to-day operations of our organization. Your primary responsibilities will include assisting the Operations Manager in coordinating and overseeing various operational activities to ensure efficiency, productivity, and customer satisfaction.

Key Responsibilities:

• Support the Operations Manager in planning, organizing, and directing daily operational activities.
• Assist in developing and implementing operational policies and procedures to enhance efficiency and streamline processes.
• Collaborate with department heads to optimize workflow and resource allocation.
• Monitor and analyze operational metrics to identify areas for improvement and implement solutions.
• Assist in training, and supervising operational staff to ensure they meet performance standards and goals.
• Handle customer inquiries and complaints promptly and professionally, striving to provide excellent customer service.
• Maintain accurate records and documentation related to operational activities.
• Prepare reports and presentations for senior management to communicate operational performance and initiatives.
• Stay updated on industry trends and best practices to suggest innovative ideas for operational improvement.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven experience in operations management or a similar role.
• Proficiency in using G Suite such especially Google Sheet.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with the ability to problem-solve and make data-driven decisions.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to adapt to a fast-paced and dynamic work environment.
• Leadership qualities with a positive and proactive attitude.
• Flexibility to work occasional evenings or weekends as needed

Join our team and be part of a dynamic environment where your contributions will make a difference in our operational success!

The Assistant Spa Manager's primary goal is to assist in creating a relaxing and rejuvenating experience for guests while ensuring the efficient and profitable operation of the SPA and Recreation Team. This role demands a strong commitment to achieving sustainable growth through continuous analysis of business and team member performance, coupled with a relentless dedication to increasing guest demand. 

For this occasion, we are looking for an Assistant SPA Manager who has first leadership experiences within a luxury resort operation, is open minded, energetic and willing to grow together with the team 

Key Tasks:

• Assisting the SPA Manager in leading the SPA, Recreation and Kids-club team
• Active training as well as leader- and mentorship of your team
• Assisting in month-end reports, budget and manning preparation
• Planning of SPA Upgrade for 2024/25

Identify business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Work alongside partners in a unified approach to build offers, execute sales strategies, and promote new product features and enhancements.

• Identify business opportunities with customer accounts and close deals.
• Develop long-term business relationships with customers.
• Identify and engage with potential key partners, working closely to build business plans, set objectives, and complete customer mapping. Ability to conduct partner enablement sessions.
• Maintain renewal opportunities, cross-selling, and upselling wherever you see potential.
• Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.
• Facilitate business development activities and assist with the development and execution of marketing and sales strategies.
• Promote TeamViewer Enterprise products & strategy through product demos, participation in marketing events, developing brand awareness, and developing co-marketing with partners in collaboration with TeamViewer marketing team

You will be the Food & Beverage leadership expert, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results.