Total 47 Operations Manager job vacancies in The United States of America

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in supporting Global Market Operations. Your day-to-day responsibilities will include processing payments, calculating daily obligations, investigating discrepancies, and providing support on various queries and projects. You will need to manage your own time effectively, prioritise your workload, meet deadlines, and respond well under pressure. This role requires someone who is meticulous, analytical, proactive, confident, detail-focused, and able to work both independently and collaboratively.

• Process payments and funding in an accurate and timely manner
• Provide accurate and timely calculation of the bank’s daily obligations across multiple entities
• Investigate discrepancies to align funding projections figures across different business units
• Investigate and analyse discrepancies between cash and ledger
• Support treasury on desk and stakeholders on various queries and projects relating to funding and payments
• Undertake any other ad hoc duties/projects as required and assigned

What you bring:

The ideal Trade Operations Analyst will bring a range of skills to this role. You should hold a Bachelor's degree or equivalent qualification, but we are also open to fresh graduates who are ready for an exciting start in their career. You should be proactive, confident, detail-focused, able to coordinate with Treasury and Operational teams independently. Excellent communication skills are essential for this role. You should be able to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-offs. Strong analytical skills are also necessary.

• A Bachelor's degree or equivalent qualification is required
• Openness to fresh graduates looking for an exciting start in their career
• Proactive approach with confidence in focusing on details
• Ability to coordinate with Treasury and Operational teams independently
• Excellent communication skills are essential
• Ability to work under pressure in a team environment
• Experience meeting multiple daily cut-off's is desirable
• Strong analytical skills are necessary

What sets this company apart:

This company prides itself on its commitment to innovation, diversity and continuous learning. It encourages its employees to bring new thoughts and ideas to the table, driving unique solutions and promoting positive change. The company values the diversity of its clients and employees, striving to reflect, connect and meet their diverse needs. This is a fantastic opportunity to join a company that is continuously evolving to better serve its clients.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Project Manager (Core Banking) in our IT team, you will play a crucial role in leading intricate initiatives that span across multiple business lines. You will be entrusted with complete project lifecycle stewardship, ensuring successful delivery from inception to deployment. Your responsibilities will also include managing all aspects of multiple related projects to ensure alignment with strategic objectives. You will coordinate teams through concept brainstorming, clear project requirement documentation, and quality delivery. Additionally, you will report on project success criteria results, metrics, tests and deployments. Your role will also involve participating in Business Requirements analysis and review.

• Oversee a portfolio of intricate initiatives that span one or multiple business lines
• Ensure complete project life cycle stewardship: successful project delivery will include full implementation from inception to deployment of one major or several minor initiatives simultaneously
• Manage all aspects of multiple related projects to ensure the overall programme aligns with and directly supports the achievement of strategic objectives
• Coordinate one or more teams through concept brainstorming, clear project requirement documentation, and quality delivery
• Report on project success criteria results, metrics, tests and deployments
• Participate in Business Requirements analysis and review
• Prepare estimates and detailed project plan for all phases of the project
• Act as an internal quality control check for the project
• Deliver appropriate and effective executive communications to steering committee stakeholders with the aid of clear, synthesised presentation decks

What you bring:

The ideal candidate for the Project Manager (Core Banking) role will bring a wealth of experience and a strong set of skills. You will have strong diplomatic and motivational skills, with the ability to lead up, across and down multiple business and technology organisations. Your excellent communication skills will enable you to present effectively to executive sponsors, technical/non-technical staff and all levels of management. Your ability to work under multiple projects within respective timeframes will be crucial. You will demonstrate an ability to coordinate cross-functional work teams toward task completion and synthesise complex situations/subjects to propose solutions for complex challenges.

• Strong diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organisations
• Experience presenting to executive sponsors through demonstrated communication skills (written, oral, and presentation) with technical / non-technical staff and all levels of management
• Ability to work under multiple projects within respective timeframes
• Demonstrate ability to coordinate cross-functional work teams toward task completion
• Ability to synthesise complex situations / subjects and propose solutions for complex challenges
• Experience in Agile and SCRUM methodologies
• Background in application development process, Agile, Waterfall, JIRA
• Tools: MS Excel, Word, PowerPoint, Power BI, Sharepoint

What sets this company apart:

Our client is a leading global financial institution renowned for its commitment to innovation and excellence. They offer a dynamic and challenging work environment where employees are encouraged to grow their careers. The company values diversity and inclusion, fostering an environment where everyone feels valued and inspired. They are committed to providing employees with opportunities for professional growth and development.

What's next:

Ready to elevate your career? Apply now. Submit your application today by clicking on the provided link.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

What you'll do:

As a Business Assurance Manager, you will play a pivotal role in shaping the financial landscape of our client's operations in the APAC region. Your primary responsibility will be to ensure accurate and timely consolidated financial reports. You will also drive key accounting discussions across the region, oversee general ledger activities for various entities, act as a focal point for audit requirements, support various accounting operations, streamline systems, liaise with external parties, and establish updated accounting policies. Your ability to apply your extensive knowledge in accounting standards to real-world business scenarios will be crucial in this role.

• Ensure the accuracy and timeliness of monthly and quarterly consolidated financial reports for internal and external reporting in accordance with applicable accounting standards.
• Drive accounting and technical discussions across the APAC region including preparation of accounting memos, accounting standards interpretation and application.
• Oversee the general ledger and month-end closing activities for a portfolio of entities, including analysis of the financial performance of the entities.
• Act as a focal point for all internal and external audit requirements including statutory audit, and group reporting requirements.
• Support accounting operations including PTP cycle, RTR cycle, taxation, etc. where required.
• Streamline and improve accounting systems and operations by partnering with internal and external stakeholders.
• Liaise with external parties such as auditors, tax agents, company secretaries, bankers and other statutory bodies/authorities.
• Establish and update accounting policies in accordance with reporting standards and requirements for compliance and standardisation across regions.

What you bring:

• Bachelor’s Degree in Accountancy or equivalent from a recognised educational institute. Professional qualification of CPA/ACCA preferred.
• Minimum 10 years of relevant work experience. Big 4 accounting firm, group audit management and listed company experience desired.
• Extensive knowledge of, and experience in financial reporting in accordance with US GAAP and SFRS(I) including previous relevant SEC and SOX reporting experience.
• Strong business partnering skills, stakeholder management abilities and good communication skills effectively across all levels.
• Ability to apply knowledge in accounting standards to business scenarios and offer practical solutions.
• Proficiency in Microsoft Office (Excel, Word & PowerPoint

What sets this company apart:

Our client is renowned for their commitment to excellence and innovation. They offer an inclusive and supportive work environment where every team member is valued for their unique contributions. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends and developments. This is an exceptional opportunity to join a company that values its employees and offers a rewarding and challenging career.

What's next:

Ready to take the next step in your career?

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23112536 Eleanor Tan

What you'll do:

As a Senior Finance Reporting Manager, you will play a pivotal role in shaping the financial landscape of our organisation. Your primary responsibility will be to ensure the accurate and timely reporting of consolidated financial reports. You will drive accounting discussions across the APAC region, oversee general ledger activities for various entities, act as the focal point for all audit requirements, support various accounting operations, streamline systems, liaise with external parties, establish policies in line with reporting standards, and undertake special assignments as needed. This role requires a high level of commitment, understanding, empathy towards team members while maintaining a strong focus on achieving business objectives.

• Review and ensure the accuracy and timeliness of monthly and quarterly consolidated financial reports for internal and external reporting in accordance with applicable accounting standards.
• Drive accounting and technical discussions across the APAC region including preparation of accounting memos, accounting standards interpretation and application.
• Oversee the general ledger and month-end closing activities for a portfolio of entities, including analysis of the financial performance of the entities.
• Act as the focal point of all internal and external audit requirements including statutory audit, and group reporting requirements.
• Support accounting operations including PTP cycle, RTR cycle, taxation, etc. where required.
• Streamline and improve accounting systems and operations by partnering with internal and external stakeholders.
• Liaise with external parties such as auditors, tax agents, company secretaries, bankers and other statutory bodies/authorities.
• Establish and update accounting policies in accordance with reporting standards and requirements for compliance and standardisation across regions.
• Undertake special assignment, ad hoc assignment & related duties as and when necessary.

What you bring:

• Bachelor’s Degree in Accountancy or equivalent from a recognised educational institute. Professional qualification of CPA/ACCA preferred.
• Minimum 10 years of relevant work experience. Big 4 accounting firm, group audit management and listed company experience desired.
• Extensive knowledge of, and experience in financial reporting in accordance with US GAAP and SFRS(I) including previous relevant SEC and SOX reporting experience.
• Strong business partnering, stakeholder management and good communication skills effectively across all levels.
• Ability to apply knowledge in accounting standards to business scenarios and offer practical solutions
• Proficiency in Microsoft Office (Excel, Word & PowerPoint).

What sets this company apart:

Our client is a leading organisation that values diversity, inclusivity, and balance. They believe in nurturing talent from within, providing ample opportunities for growth and development. They are committed to maintaining an environment where everyone feels valued, appreciated, and free to be who they are at work. Their culture is one of collaboration, commitment, and connection. The successful candidate will join a team that is not only committed to delivering excellence but also supportive of each other's growth.

Ready for the next step in your career? Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23112536 Eleanor Tan

What you'll do:

As an Assistant Relationship Manager, you will play a crucial role in supporting the Commercial Banking Division’s Business units. Your main responsibility will be assisting with the renewal process for existing accounts, ensuring that all tasks are completed accurately and on time. You will also be responsible for conducting initial assessments of account complexities, responding promptly to customer requests, and attending to queries from various stakeholders during the account approval process. Additionally, you will assist in gathering information and preparing dashboards, ensuring that periodic reviews are conducted within set deadlines. Your role will also involve providing sales support, conducting relevant searches related to current accounts or transactions, and acting as the primary escalation point for clients.

• Provide support to the Relationship Manager/Business Development Manager through timely and accurate processing of renewal for existing accounts.
• Conduct first line of assessment to determine complexity of accounts.
• Respond to customer requests within the Service Level Agreement (SLA), providing basic advice and service regarding account renewal.
• Attend to queries from Relationship Managers, Business Development Managers, team heads and Credit approvers during the account approval process.
• Assist in collation of information & supporting documents and preparation of Dashboard.
• Ensure periodic reviews are done within due dates.
• Provide sales support to ensure delivery of Quality & Proactive Services to clients.
• Conduct relevant searches in relation to current accounts / transactions.
• Act as primary escalation & accountability point for clients.

What you bring:

The ideal candidate for this Assistant Relationship Manager position will bring a good understanding of financial statements along with a flair for writing. You should be able to work both independently and as part of a team, demonstrating excellent communication skills. A general knowledge of banking products will be beneficial in this role. The successful candidate will be fast, meticulous, and analytical in nature, with experience in a front office role. Preferably, you will have spent 3 to 5 years as a Relationship Manager or Business Development Manager.

• Good understanding of financial statements is essential.
• Flair in writing is highly desirable.
• Ability to work both independently and as part of a team is required.
• Excellent communication skills are necessary.
• General knowledge of banking products is beneficial.
• Fast, meticulous and analytic nature is preferred.
• Experience in front office role. Preferably 3 to 5 years as Relationship Manager/Business Development Manager.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As an Enthusiastic Sales Excellence Program Manager, you will play a pivotal role in managing project and deal milestones to ensure alignment/input as well as drive effective landing of these strategic investments. You will work closely with stakeholders on specific initiatives, providing support in orchestration activities, program management, and reporting. Your role will also involve driving all matters connected to Support Sales Excellence in Asia while fostering strong relationships with cross-functional teams.

• Manage project and deal milestones, ensuring alignment and effective landing of strategic investments
• Work closely with stakeholders on specific initiatives, providing support in orchestration activities, program management, and reporting
• Drive all matters connected to Support Sales Excellence in Asia
• Collaborate closely with the various leads in Asia
• Act as the subject matter expert in all issues connected with Support Sales Excellence & Operations
• Understand all business tools and processes used for Support Sales Excellence
• Provide occasional coaching as required
• Responsible for reports and business analysis as might be required by the TZ

What you bring:

The ideal candidate for the Enthusiastic Sales Excellence Program Manager role brings at least five years of experience in Program Management, Sales Excellence or Sales Operations. She possesses strong data management skills and is a seasoned user of Microsoft Excel. Experience with Power BI would be a significant advantage. She has the ability to capture data from various platforms in fairly manual processes and experience automating these reports would be an advantage. She has a go-getter attitude, is not afraid to recommend improvements in current processes and is outgoing with ideas.

• At least 5 years of Program Management, Sales Excellence or Sales Operations experience
• Strong data management skills
• Seasoned user of Microsoft Excel
• Experience with Power BI would be a massive advantage
• Ability to capture data from various platforms in fairly manual processes
• Experience automating reports would be an advantage
• Go-getter attitude, not afraid to recommend improvements in current processes

What sets this company apart:

Our client is a globally recognised company that values diversity and inclusivity. They are known for their innovative approach to business and commitment to employee growth and development. The company offers a flexible work environment, encouraging work-life balance while providing opportunities for professional growth. This role will expose you to operational elements and constant innovation and growth.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link provided. The application process includes a two-round panel discussion.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

At Robert Walters, our people are our business. Hence when you join us as a Recruitment Manager, you can expect to be treated like the high-performance professional you are. We’ll give you the autonomy and flexibility to deliver amazing results – and to empower everyone within your team to nurture and support one another. As a world-leading specialist professional recruitment consultancy, we offer the attractive personal rewards and team-based bonus that you would expect in a professional services organisation. That way, we’re all working towards the same shared goals, while inspiring and motivating each other to reach our full potential.

About the role

This is your opportunity to utilise all the skills you’ve developed as a high-performing industry professional to build, develop and lead a team as a Recruitment Manager. Ideally, you will have a solid successful track record in recruitment, placing high quality candidates. Taking responsibility for the profitability and business activities of your team, you’ll help us to continually grow Robert Walters by promoting our brand to existing and prospective clients and candidates alike. We’re looking for someone who can lead by example, place quality candidates for our clients and supporting your team to achieve and exceed their financial and KPI targets. This is the perfect opportunity to make a positive personal impact on the high-calibre candidates and high-profile organisations we bring together.

Key Responsibilities:

• Hire, train and manage good quality people
• Ensure your business remains profitable
• Develop and engage your team, including attending meetings with clients and candidates, conducting regular reviews; carry out appraisals review including discussing career progression
• Set revenue targets for your team that grow the business and challenge individuals with regular reviews
• Lead mornings catch up – ensuring a good number of quality candidates are presented, marketed and correctly recorded
• Assist with CV marketing strategy and implementation
• Seek, select and match candidates for appropriate assignments, arrange interviews and fully brief candidates
• Participate in head hunting of candidates and following up on referrals
• Ensure the Robert Walters database accurately reflects business dealings with client and candidates ensuring data integrity
• Lead regular candidate call back sessions including reference checking for leads
• Responsible for cost control of Net Fee Income within your team including revenue assurance.
• Conduct salary reviews for consultants including bonus allocations with the Director
• Identify underperformers and competently manage company disciplinary and performance management procedures where necessary alongside HR

Key Information:

• Minimum 5-7 years of solid recruitment experience in a recruitment firm and minimum 3 years leading a team in an agency environment
• In depth understanding of recruitment market
• Ability to drive profitability and efficiency within the team
• Strong communication and articulation skills
• Demonstrates high level of integrity, despite facing challenges
• Ability to gain commitment, respect and loyalty of others
• Entrepreneurial acumen
• Approachable and accessible
• Demonstrate leadership and motivation
• Coach and mentor

Our culture

We put our people at the heart of everything we do. Building deep, productive relationships, we help high-profile candidates seize amazing career opportunities with the world’s leading businesses. By doing so, we power people and organisations to fulfil their unique potential. We celebrate individual talent, entrepreneurial spirit, genuine teamwork and personal success of our own people every day.

What you'll do:

As an IT Infrastructure Project Manager, you will play a pivotal role in conducting projects from inception to completion, ensuring quality, planning, and budget goals are met. You will liaise with various stakeholders within an international environment, aligning your resources with business targets to meet the bank's objectives. Your ability to anticipate risks, manage resources effectively, communicate changes efficiently, and set relevant controls will be crucial for success in this role.

• Clarify client needs and translate them into rigorous requirement lists
• Identify standard and project-specific deliverables, key assumptions, follow and mitigate risks and issues
• Anticipate compliance/regulatory requirements early in the project and inform stakeholders of such risks and measure their impact
• Define, measure and report project KPIs with the right level of information
• Identify right resources within teams and coordinate project team members
• Report or escalate any significant risk and issues to Sponsor and local management for appropriate action
• Create, review or adapt existing processes to make them more relevant, efficient and optimal
• Communicate any changes to Sponsor with the right level of information and manage to get his approval
• Follow, report budget actual/forecast to project stakeholders and local management
• Set relevant controls in place to ensure that what has been delivered meets validated requirements

What you bring:

The ideal candidate for this IT Infrastructure Project Manager position brings a minimum of 5 years of relevant experience, ideally within a CIB banking environment. You possess functional expertise in project cycle management and methodology along with hands-on knowledge of Infrastructure's main components. Your strong project management experience, ability to work on multiple projects simultaneously, and practical knowledge of virtual technologies in batches and SAN environment will be key to your success. Additionally, your experience in Network, Security, Storage, Database, Workplace, Telecom projects coupled with strong MS Project and Office suite skills will be highly valued.

• Functional expertise in project cycle management and methodology
• Ability to anticipate and manage risks
• Hands-on knowledge and understanding of Infrastructure main components
• Strong project management experience with ability to work on multiple projects at the same time
• Practical knowledge of virtual technologies in batches and SAN environment
• Experience in Network, Security, Storage, Database, Workplace, Telecom projects
• Strong MS Project and Office suite skills
• High-level understanding of software development will be a plus

What sets this company apart:

This globally recognised banking institution is known for its commitment to innovation and agility. With a presence in 33 countries, it offers a multicultural working environment where diversity is celebrated. The bank is committed to envisioning and preparing the future of its information systems, providing premium in-house banking applications and supporting large scale development projects. This unique positioning empowers the bank to bring its core banking business a sustainable competitive advantage on the market.

What's next:

Ready to take your career to the next level? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

What you'll do:

As a Product Client Manager, you will play a pivotal role in maintaining strong client relationships within the financial services sector. You will be responsible for understanding client requirements, recording new requests or changes, and bringing them back for internal discussion and evaluation. Your ability to design workflows, implement solutions, and perform comprehensive testing will be crucial in this role. You will also need to understand various workstreams in private equity, including the nuances of different fund structures. This role requires close collaboration with IT and Business SMEs to ensure successful testing and implementation of work streams.

• Engage with clients to understand their requirements and record any new requests or changes
• Collaborate with internal IT and operations teams to evaluate new requests
• Assess the feasibility of client requests and manage their expectations accordingly
• Design workflows, implement solutions, and perform testing to ensure all scenarios are covered
• Work closely with IT and Business Subject Matter Experts (SMEs) to complete testing and implementation of work streams
• Understand various workstreams in private equity, including the differences in various fund structures and unique requirements

What you bring:

The ideal candidate for the Product Client Manager role brings extensive experience from a financial services firm. You possess deep knowledge of Private Equity business including Fund of Funds (FoF), Loans, Direct Investments. Your ability to understand client requirements coupled with her expertise in managing client expectations sets you apart. You have hands-on experience in workflow design, solution implementation, testing planning, execution, and issue resolution. Your strong interpersonal skills enable her to collaborate effectively with IT and Business SMEs.

• Proven experience in a financial services firm is essential
• Knowledge of Private Equity (FoF, Loan, Direct investment) business is required
• Ability to understand client requirements and manage their expectations effectively
• Experience in workflow design, solution implementation, and testing planning is necessary
• Strong interpersonal skills for working with IT & Business SMEs
• Ability to resolve issues by collaborating with relevant teams

What sets this company apart:

Our client is a leading financial services firm known for its inclusive and collaborative work environment. They value diversity and believe in fostering an atmosphere where everyone feels valued and included. They offer a hybrid work arrangement, providing their employees with the flexibility to balance their professional and personal lives. Their commitment to employee growth and development makes them an employer of choice in the industry.

What's next:
Ready to take your career to the next level? Apply now!
Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Client Onboarding Manager, you will play a pivotal role in ensuring the smooth transition of clients into our services. You will be the face of our company, working closely with clients to understand their needs and ensure their onboarding experience is positive. Your ability to quickly generate rapport with clients, coupled with your understanding of Fixed Income and Equities, will be key in this role. You will also have exposure to legal contracts and regulatory requirements, making this role both challenging and rewarding.

• Ensure the successful delivery of client onboarding requests for Global Markets Products for new and existing APAC and AMRS clients.
• Coordinate new business pipeline management and prioritisation with business partners and Onboarding stakeholders.
• Assist clients with requirements for account opening processes as well as providing necessary data to clients to complete their own internal account set up when necessary.
• Collaborate with the wider client onboarding team to establish a streamlined & synergised global process across multi-asset classes and market products.
• Show initiative, strategic and creative problem-solving skills in all tasks undertaken.
• Commitment to high-quality client service both external and internal.

What you bring:

The ideal candidate for the Client Onboarding Manager position brings a wealth of experience in financial services, particularly in an onboarding role. You are known for your ability to build strong relationships with clients, and your understanding of Fixed Income and Equities is second to none. Your experience with KYC requirements and Jurisdictional Tax Requirements will be invaluable in this role, as will your exposure to legal contracts and regulatory requirements. You are highly organised, with excellent communication skills, and you thrive in a fast-paced environment.

• At least 5 years’ experience in an Onboarding role within Financial Services.
• Ability to quickly generate good rapport with clients.
• Understanding of the process flow of Fixed Income and Equities.
• Experience of KYC requirements and Jurisdictional Tax Requirements.
• Exposure to legal contracts and regulatory requirements (incl. Professional Investor, MIFID II, Dodd Franck, SFTR).
• Strong organisational abilities.
• Excellent communication skills.

What sets this company apart:

Our client is a global leader in the financial services industry, known for their commitment to innovation and excellence. They value diversity and believe in the power of unique viewpoints to drive success. They are committed to providing a supportive and inclusive work environment where employees can grow and thrive.

What's next:

Ready to take the next step in your career? Don't miss out on this exciting opportunity!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key responsibilities include:

• Assist in the verification function to ensure all trades are booked correctly, liaising with the front office or clients for any discrepancies in a timely manner
• Confirmation function to ensure that discrepancies and exceptions are investigated and resolved promptly
• Settlements functions to ensure all payments are made correctly within the payment cut off time
• Client services function, establishing excellent working relationship and providing quality service and issue resolutions to both internal business partners and external global counterparties

To succeed in this role, the candidate would require to be well organized with minimal supervision. The successful candidate would also require strong analytical skills. Relevant experience understanding of the front to back trade lifecycle processes is also necessary.

Other Key requirements include

• Bachelors /Honors degree or equivalent required
• proficiency in Microsoft office Excel, Word and outlook would be advantageous
• The ability to be a team player and possess strong organizational skills
• Excellent communication and interpersonal skills, ability to communicate professionally in a clear, concise manner to internal and external clients at all levels

About the company

This is a global leading financial institution. This organization has diversified financial services and multiple business segments. This organization offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting FX Operations Analyst job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key Responsibilities:

• Invoicing and Billing Management:Generate and distribute accurate and timely invoices to customers
  Review billing processes to ensure compliance with company policies and accounting standards
  Review billing records for accuracy and completeness, identifying and resolving discrepancies
  
• Billing Dispute Resolution:Investigate and resolve billing discrepancies, disputes, and issues raised by customers or internal departments
  Collaborate with relevant teams to address billing errors, billing adjustments and credits
  
• Customer Communication:Serve as the point of contact for customer inquiries and concerns related to billing
  Communicate billing information professionally to customers
  
• Account Reconciliation:Reconcile billing records with customer accounts, ensuring all transactions are accurately recorded and accounted for
  Investigate and resolve any discrepancies in billing statements and account balances
  
• Reporting and Analysis:Prepare regular reports for billing, accounts receivable status, and ageing analysis
  Analyse billing data to identify trends, patterns, and areas for improvement in the billing process
  
• Process Improvement:Assist with documentation of order to cash processes
  Identify inefficiencies in the billing process and propose solutions to streamline operations
  Collaborate with cross-functional teams to implement process improvements and best practices
  
• Compliance and Documentation:Maintain accurate billing records, documentation, and audit trails for internal and external reporting purposes
  

To succeed in this role, you will need to work closely with cross-functional teams to optimise processes, resolve issues, and enhance customer satisfaction. A background in shipping/logistics is highly advantageous.

Key Requirements:

• Experience preferably in a shipping/logistics maritime sector and possible audit experience
• Proven experience in order to cash management, accounts receivable, or finance operations
• Knowledge of order processing systems, ERP platforms, and financial software
• Leadership, communication, and problem-solving skills
• Ability to work with cross-functional teams and stakeholders
• Analytical mindset with attention to detail and a focus on process improvement
• Understanding of internal controls and processes

If you are driven, determined and want to take the next step in your career, this is the role for you.

Great career progression opportunities await the right person in this exciting Order to Cash Manager (6 - 12 months contract) role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23112536 Eleanor Tan

About the Software Delivery Manager (eight months, extendable) Role:
In this role, you will have a primary leading delivery role while supporting an automation project. You will be responsible for coordinating multiple teams to deliver defined objectives while facilitating synchronisation across various organisations for effective delivery.

Key Responsibilities:

• Organises and facilitates delivery-related activities such as kick-offs, status reviews, and stakeholder meetings
• Plans and coordinates delivery across multiple teams and manages dependencies
• Manages risks and impediments for defined deliverables
• Facilitates communication and collaboration across organisations
• Provides status updates to stakeholders regarding delivery, risks/issues, and schedule
• Ensures execution aligns with deliverable requirements and complies with standards

To succeed in this Software Delivery Manager (eight months, extendable) role, while having effective communication, you must be able to work independently while prioritising work and deadlines.

Key Requirements:

• Excellent written and verbal communication skills
• Ability to interact with business leaders, external vendors, and internal technology groups
• Proficiency in Microsoft Office suite
• Solid experience in process release management
• Capability to work independently and as a self-starter
• Strong organisational and prioritisation skills

This is an excellent opportunity to be part of a company with a strong footprint within the region.

If you are driven, determined, and want to take the next step in your career, this is the role for you. Excellent career progression opportunities await the right person in this exciting Software Delivery Manager (eight months, extendable) role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

At Robert Walters, our people are our business. Hence when you join us as a Recruitment Manager, you can expect to be treated like the high-performance professional you are. We’ll give you the autonomy and flexibility to deliver amazing results – and to empower everyone within your team to nurture and support one another. As a world-leading specialist professional recruitment consultancy, we offer the attractive personal rewards and team-based bonus that you would expect in a professional services organisation. That way, we’re all working towards the same shared goals, while inspiring and motivating each other to reach our full potential.

About the role

This is your opportunity to utilise all the skills you’ve developed as a high-performing industry professional to build, develop and lead a team as a Recruitment Manager. Ideally, you will have a solid successful track record in recruitment, placing high quality candidates. Taking responsibility for the profitability and business activities of your team, you’ll help us to continually grow Robert Walters by promoting our brand to existing and prospective clients and candidates alike. We’re looking for someone who can lead by example, place quality candidates for our clients and supporting your team to achieve and exceed their financial and KPI targets. This is the perfect opportunity to make a positive personal impact on the high-calibre candidates and high-profile organisations we bring together.

Key Responsibilities:

• Hire, train and manage good quality people
• Ensure your business remains profitable
• Develop and engage your team, including attending meetings with clients and candidates, conducting regular reviews; carry out appraisals review including discussing career progression
• Set revenue targets for your team that grow the business and challenge individuals with regular reviews
• Lead mornings catch up – ensuring a good number of quality candidates are presented, marketed and correctly recorded
• Assist with CV marketing strategy and implementation
• Seek, select and match candidates for appropriate assignments, arrange interviews and fully brief candidates
• Participate in head hunting of candidates and following up on referrals
• Ensure the Robert Walters database accurately reflects business dealings with client and candidates ensuring data integrity
• Lead regular candidate call back sessions including reference checking for leads
• Responsible for cost control of Net Fee Income within your team including revenue assurance.
• Conduct salary reviews for consultants including bonus allocations with the Director
• Identify underperformers and competently manage company disciplinary and performance management procedures where necessary alongside HR

Key Information:

• Minimum 5-7 years of solid recruitment experience in a recruitment firm and minimum 2-3 years leading a team in an agency environment
• In depth understanding of recruitment market preferably within the HR or Sales space
• Strong communication and articulation skills
• Demonstrates high level of integrity, despite facing challenges
• Ability to gain commitment, respect and loyalty of others
• Entrepreneurial acumen
• Approachable and accessible
• Demonstrate leadership and motivation
• Coach and mentor

Our culture

We put our people at the heart of everything we do. Building deep, productive relationships, we help high-profile candidates seize amazing career opportunities with the world’s leading businesses. By doing so, we power people and organisations to fulfil their unique potential. We celebrate individual talent, entrepreneurial spirit, genuine teamwork and personal success of our own people every day.