Total 10 Operations Advisor job vacancies in Petaling Jaya

Welcome, where we believe in the transformative power of life insurance to secure futures and protect loved ones. As a Life Insurance professional, your journey with us is more than just a career – it's an opportunity to make a lasting impact on individuals and families across Malaysia.

Job Description

Client Consultation:
Conduct comprehensive consultations with clients to understand their financial goals and insurance needs.
Provide expert advice on life insurance products and guide clients in selecting appropriate coverage.

Sales and Business Development:
Generate leads through networking, referrals, and other prospecting activities.
Meet or exceed sales targets through effective sales techniques and relationship building.

Customer Service:
Ensure accurate and timely documentation of client interactions and policy details.
Provide ongoing customer service to policyholders, including addressing inquiries, processing policy changes, and offering support during claims processes.
Stay updated on industry trends, market conditions, and changes in life insurance products.
 

Benefits:

*Financial support scheme*
*EDP Entrepreneur Development Program RM(2k-5k) monthly*
* PruVenture Manager RM(3k-10k) monthly and Fast track to be manager
6-year Multiple Commission & 3-year Incentive Bonus goes up to 6-figure income
Promotion to become a quality leader as Unit Manager and Agency Manager
Recognition Awards NAAPN and Incentive premier trip to oversea
Retirement Gratuity Benefit to the Agent and Agency Manager.
Legacy of business, income, and position will be beneficiary continue to Family Members.
Provided free training program / successful environment/coaching/platform 28 branches over Malaysia

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities

SRI 正在尋找組織嚴密、積極主動的個人加入我們屢獲殊榮的國際銷售團隊，擔任支援角色。

我們的出口團隊正在快速成長，將使選定的候選人能夠磨練他們的人際交往和組織能力，以及與馬來西亞最大的消防設備出口商合作的機會。

工作職責：

接收和處理採購訂單。
根據要求產生銷售訂單和發票
處理和指導客戶詢問、回饋和投訴，包括根據要求向客戶提供報價
與國際客戶建立並維持關係
與班輪代理聯絡以獲得貨物訂艙和出口運輸安排
與其他部門（即生產、物流和財務）進行跨職能合作，這將使候選人了解業務營運的各個方面
如果需要，支援銷售部門執行其他管理任務。
資格要求：

最低 SPM 或以上
熟練使用 Microsoft Excel
在銷售支援團隊中擁有豐富的工作經驗
出色的組織和多任務處理能力

津貼和福利

• 佣金和獎金
• 公司旅行
• 醫療保險

Manger, Service Operations is responsible for overseeing and managing all planning aspects of the service operations department. This includes strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.

• Develop and implement strategic plans for service operations-planning to align with company goals.
• Manage resource allocation, including staff and budget, to ensure optimal productivity.
• Monitor service operations performance and implement necessary improvements.
• Collaborate with other departments to integrate service operations with overall business strategy.
• Ensure compliance with industry regulations and company policies.
• Lead and motivate the service operations-planning team to achieve high performance.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

About Us

Bjak is dedicated to providing affordable and sustainable financial services to individuals across ASEAN. Headquartered in Malaysia, Bjak stands as the largest insurance portal in Southeast Asia. Our flagship platform, Bjak.com, assists millions in discovering insurance policies that offer optimal value and extensive coverage. Through strategic investments in technology, including Custom API, blockchain, trading systems, and data science, we aim to facilitate easy access to financial services that were previously challenging to reach or comprehend.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Senior Manager, Strategy & Operations - APAC

As the Senior Manager of Strategy & Operations - APAC, you will play a pivotal role in aligning strategic objectives with operational efficiency. This position demands a seasoned professional with a proven track record in developing and executing strategies while optimizing day-to-day operations to achieve business goals.

Key Responsibilities:

• Develop and execute comprehensive strategies to achieve business objectives in the APAC region.
• Lead the optimization of operational processes to enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure alignment between strategic goals and operational execution.
• Conduct market research and analyze industry trends to inform strategic decision-making.
• Drive continuous improvement initiatives to enhance overall business performance.
• Oversee the implementation of operational policies, procedures, and best practices.
• Lead and mentor a high-performing team, fostering a culture of collaboration and innovation.
• Provide regular reports and updates to executive leadership on strategy and operational metrics.
• Identify opportunities for cost optimization, risk management, and revenue enhancement.
• Stay abreast of industry developments and contribute to the continuous improvement of operational processes.

• Bachelor's or Master's degree in Business, Operations Management, or a related field.
• Proven experience in a senior leadership role, driving both strategy and operations in the APAC region.
• Strong analytical and strategic thinking skills, with a track record of achieving business objectives.
• Excellent leadership and team management skills.
• Ability to translate strategic vision into actionable operational plans.
• Exceptional communication and presentation skills.
• Experience in optimizing operational processes for efficiency and effectiveness.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Position Overview:

The Vice President of Operations will be responsible for overseeing all aspects of our operational functions to ensure efficiency, productivity, and profitability. This role will play a critical role in developing and implementing strategic initiatives to optimize processes, streamline workflows, and enhance overall performance. The successful candidate will demonstrate strong leadership skills, strategic thinking, and a proven track record of driving operational excellence in a fast-paced environment.

Key Responsibilities:

• Lead and direct the operations team to achieve organizational goals and objectives.
• Develop and implement strategic plans, policies, and procedures to optimize operational efficiency and effectiveness.
• Establish key performance indicators (KPIs) and metrics to measure and evaluate operational performance.
• Identify areas for process improvement and implement solutions to enhance productivity and reduce costs.
• Collaborate with cross-functional teams to ensure alignment and integration of operational activities with other departments.
• Manage and allocate resources effectively to support operational activities and initiatives.
• Monitor industry trends and best practices to identify opportunities for innovation and continuous improvement.
• Foster a culture of teamwork, accountability, and excellence within the operations team.
• Provide leadership, guidance, and mentorship to develop and motivate a high-performing operations team.
• Communicate effectively with senior management and stakeholders to provide regular updates on operational performance and initiatives.

• Bachelor's degree in Business Administration, Operations Management, or related field (Master's degree preferred).
• Minimum of 3 years of experience in operations management or a related leadership role.
• Proven track record of driving operational excellence and achieving measurable results.
• Strong strategic planning and analytical skills with the ability to develop and execute effective operational strategies.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire teams.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software applications.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Position Overview:

The Head of Operations will play a critical role in overseeing and optimizing the operational functions of BJAK. Reporting directly to the CEO, the successful candidate will be responsible for developing and implementing strategies to enhance efficiency, productivity, and profitability across all operational areas. This individual will lead a talented team and collaborate closely with key stakeholders to ensure the seamless execution of business operations.

Responsibilities:

• Develop and execute operational strategies aligned with the company's overall objectives and growth plans.
• Oversee day-to-day operations, including but not limited to production, supply chain management, quality assurance, and logistics.
• Lead and mentor a high-performing operations team, providing guidance, support, and development opportunities.
• Implement best practices and continuous improvement initiatives to optimize processes, reduce costs, and enhance operational efficiency.
• Collaborate with cross-functional teams to drive alignment and ensure operational excellence across the organization.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
• Establish and maintain strong vendor and partner relationships to support operational needs and drive business success.
• Stay abreast of industry trends, market dynamics, and regulatory requirements to inform strategic decision-making and mitigate risks.

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or advanced degree preferred.
• Years of progressive experience in operations management, with a proven track record of success in a leadership role.
• Strong leadership and people management skills, with the ability to inspire, motivate, and develop a high-performing team.
• Demonstrated expertise in strategic planning, process optimization, and change management.
• Excellent analytical skills and a data-driven approach to decision-making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proven ability to drive results in a fast-paced, dynamic environment while maintaining a focus on quality and customer satisfaction.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Responsibilities:

• Proactively reach out to potential customers via phone calls to introduce our insurance products and services.
• Engage customers in meaningful conversations to understand their insurance needs and concerns.
• Clearly communicate the benefits and features of our insurance policies, addressing any questions or objections the customer may have.
• Utilize persuasive sales techniques to encourage customers to purchase insurance policies.
• Close sales by effectively summarizing the benefits of the chosen insurance plan and guiding the customer through the application process.
• Maintain accurate records of customer interactions and sales activities in the system.

• Proven track record in insurance sales.
• Excellent communication and negotiation skills.
• Self-motivated with a strong drive to succeed.

Compensation:

• Base salary plus commission based on sales performance.
• Competitive earning potential with uncapped commissions.

• Ongoing training and professional development opportunities.
• Dynamic and supportive work environment.
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Competitive salary
• Casual work attire

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.