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JOB DESCRIPTION
REQUIREMENT
Founded in 2014, e-banner is one of Hong Kong’s largest digital printing companies. Our main service areas are providing professional digital printing and exhibition installation service. e-banner has been striving to bring online shopping experience and provide quality, speedy and convenient services to the public. e-banner is committed to providing client-oriented digital printing services. Our product information and real-time quotation are available in our professional, speedy, easy and convenient website. e-banner launches Self-Service Platform soon. We support our customers not just select their favourite products, but also check order status and view order history.
Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.
Key Responsibilities:
· Allocate shifts to external staff in a timely manner, based on client requests and requirements.
· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.
· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.
· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.
· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.
· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.
· Prepare and send report to relevant team/department before end of shift.
· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.
· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.
Qualifications:
· Diploma or Bachelor's degree in any field.
· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.
· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.
· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.
· Flexibility to adapt to changing priorities and requirements.
· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.
Benefits:
· Competitive salary commensurate with experience.
· Ongoing training and professional development opportunities.
· Collaborative and supportive work environment.
Working Hours:
· 24 HRS (Shift On Rotation).
If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
Perks & Benefits
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
Requirements:
Principle Responsibilities:
Processing of accounting and finance which include the following:
a) Accounts payable
b) Fixed Assets
c) GL & Accounting
d) Other
Perks & Benefits
JLL Malaysia Sdn. Bhd. ia a newly established medical device Japanese based manufacturing company based in Penang Science Park, Simpang Ampat. A subsidiary company of Japan Lifeline Co., Ltd, an independent trading company and manufacturer of medical devices specialized in the cardiovascular field.
Our corporate identity is "Social contribution through provision of the leading-edge optimal medical devices for patients". “Is it appropriate for the patient? Is it valuable for the patient?”
These questions are always at the center of our focus, and we are constantly striving to provide excellent medical devices.
Benefits include regular working hour from 8am - 5pm (Monday - Friday), medical, dental, optical, meal allowance and transportation allowance, corporate insurance coverage, annual medical examination & other miscellaneous allowance.
Requirements
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
#Preferable mandarin speaker, Sabahan and Sarawakian are welcome
Customer Service
Cashier
General
Perks & Benefits
We are an established Company involved in trading of gaming machines and its parts. In line with our exuberant growth, we are on the lookout for suitably qualified individuals to join and grow with the Company.
Why join us?
A dynamic Company which offers growth prospects as well as quality on the job training throughout your career Good platform to develop skill and knowledge High degree of independence at work.
職位描述
要求
Founded in 2014, e-banner is one of Hong Kong’s largest digital printing companies. Our main service areas are providing professional digital printing and exhibition installation service. e-banner has been striving to bring online shopping experience and provide quality, speedy and convenient services to the public. e-banner is committed to providing client-oriented digital printing services. Our product information and real-time quotation are available in our professional, speedy, easy and convenient website. e-banner launches Self-Service Platform soon. We support our customers not just select their favourite products, but also check order status and view order history.
職位概述:我們正在尋找一名專門的客戶服務官加入我們的團隊,負責監督外部員工的日常輪班分配,確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體,與護士和客戶保持溝通,並及時解決任何投訴或疑慮。此外,客戶服務官將參加營運會議,提供部門和家庭護理狀態的最新訊息,並努力實現管理層設定的目標。
主要責任:
· 根據客戶要求和要求,及時為外部員工分配班次。
· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。
· 定期與護理人員和客戶聯絡,以確保適當的人員分配並解決任何疑慮或要求。
· 通知客戶和員工輪班確認,並確保與同事和管理階層有效溝通訊息。
· 監控並解決現場工作人員和客戶提出的投訴或疑慮,必要時上報給管理階層。
· 確保外部員工在系統中準確接收他們的名冊,特別是當多個客戶在分配的時間範圍內需要服務時。
· 在輪班結束前準備並向相關團隊/部門發送報告。
· 參加營運會議,提供局和家庭護理狀況的最新信息,並為實現既定目標做出貢獻。
· 承擔不時出現的任何其他任務,支援客戶服務團隊的整體效率和有效性。
資格:
· 任何領域的文憑或學士學位。
· 擁有豐富的客戶服務經驗,醫療或保健相關行業的經驗將是一個優勢,但不是必需的。
· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。
· 優秀的口頭和書面溝通能力,能夠清晰有效地傳達複雜訊息。
· 強大的組織能力和對細節的關注,能夠在快節奏的環境中管理多項任務和優先事項。
· 能夠與組織各級的同事和利害關係人協作。
· 靈活地適應不斷變化的優先事項和要求。
· 具有同理心和耐心,真誠地希望支持員工和顧客。
好處:
· 與經驗相稱的具競爭力的薪資。
· 持續培訓和專業發展機會。
· 協作和支持性的工作環境。
工作時間:
· 24 HRS(輪班換檔)。
如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響,我們鼓勵您申請這個獎勵機會。加入我們的團隊,幫助我們履行改善醫療服務和病患治療結果的使命。
津貼和福利
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
1. 產生預約報告和帳齡報告。
2. 檢查控制台報告
3. 根據產生的報告統計檢查控制台訂單並控制台訂單
因此。
4. 致電客戶預約送貨。
5. 向自貿區出貨的訂單索取稅務發票、K1 和 K2 表格。
6. 跟進信貸財務和營運團隊的電子郵件。
7. 與運輸部門協調交貨時間。
8. 與運輸部門跟進交貨狀況。
9、處理客戶投訴及上報。
10. 跟進銷售/物流部門的電子郵件。
11. 更新每週報告並發送給財務部門進行計費。
12. 準備運送至自貿區的文件。
津貼和福利
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
Job Responsibilities:
Requirements:
Perks & Benefits
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
Job Description:
We are seeking an experienced individual to oversee our accounts and administrative staff. Responsibilities include supervising the completion of basic bookkeeping tasks such as recording cash transactions, purchases, expenses, and payments. Additionally, the role involves reconciling revenue and capital expenses, devising accounting flows for sales and promotional activities, and participating in treasury and inventory checks.
Key Responsibilities:
- Supervise and manage lower-level accounts and administrative staff.
- Ensure accuracy and completeness in all financial transactions and bookkeeping tasks.
- Develop and implement accounting flows for sales and promotional activities.
- Prepare monthly management income statements and balance sheets to meet director and shareholder requirements.
- Manage Point of Sale (POS) and Accounting systems, overseeing data processing and ensuring system development aligns with company progression.
We are looking for a detail-oriented individual with strong analytical skills and a proactive approach to problem-solving. The ideal candidate should possess expertise in financial reporting, accounting systems, and process improvement. If you thrive in a dynamic environment and are passionate about contributing to organizational success, we encourage you to apply.
Perks & Benefits
We are a 24 hours convenience store providing a a huge range products and services, we pride ourselves for carrying unique and specialty products for your everyday on-the-go life. With our first convenience store at Macallum Street Ghaut in year 2012, Since then 17 over stores have sprung up throughout Penang and many more are in the pipeline. Our mission is to be the preferred convenience store in the communities we serve. By working together with our suppliers and vendors we bring convenience to the surrounding communities.
Responsibilities:
Requirements:
Perks & Benefits
At LohGuanLye SPECIALISTS CENTRE, we have over 48 years of experience in providing specialised healthcare services. We have never abated our efforts in continually improving and upgrading our technology as well as in human resource development and we are passionate about fulfilling our vision "Your Hospital Of Choice". It's here that you'll be given the opportunities to play a vital role in caring for our patients. Combine the best of your talent with our technology, let us set forth on a progressive and exciting path ahead at LohGuanLye SPECIALISTS CENTRE.
工作職責:
要求:
津貼和福利
History 1988 - Incorporation 1989 - Start-up capacity 850 m/ton per month. Increased to 1,000 m/ton per month after 6 months period. Capital started from RM6.0m increased to RM8.0m 1990 - Additional factory block was built, capacity increased to 2,000 m/ton per month, Capital increased to RM14.0m 1991 - Capital increased to 4,000 m/ton per month. Capital reached RM20.0m 1992 - Accreditation for ISO 90002 certification 1996 - Moved to a new location at Bukit Tengah Industrial Park. Land area doubled and capacity doubled to 8,000 m/ton per month. Capital increased to RM35.0m. The investment was over RM80.0m. A fully automated and computerised warehouse system was incorporated and operational 1999 - Become a wholly owned subsidiary of Chin Well Holdings Berhad and successfully listed on the Main Board of KLSE 2001 - Capacity increased to 8,800 m/ton per month 2002 - Accreditation for ISO9001:2000 certification 2009 - Accreditation for ISO9001:2008 certification 2014 - CE products certification Product & Services Manufacturer of carbon steel bolt, nut, screw, pin, rivet, drawn wire and special parts
#優先會說普通話,歡迎沙巴人和砂拉越人
客戶服務
出納員
一般的
津貼和福利
We are an established Company involved in trading of gaming machines and its parts. In line with our exuberant growth, we are on the lookout for suitably qualified individuals to join and grow with the Company.
Why join us?
A dynamic Company which offers growth prospects as well as quality on the job training throughout your career Good platform to develop skill and knowledge High degree of independence at work.