Total 34 Front End Web Designer job vacancies in Finance / Banking / Insurance category in The United States of America

• Front-running digital bank with strong presence in Asia
• Exposure in UI/UX design with a digital / virtual banking platform
• Openings for junior and mid-level professionals

Responsibilities:

• Design and maintain the UI design system for consistent design language across all touchpoints.
• Identify and troubleshoot key UI/UX issues, offering creative solutions for improved user experiences.
• Develop and deliver assets for channels, campaigns, and touchpoints, including ideation and creative/graphic adaptations.
• Create user flows, wireframes, prototypes, and mock-ups, balancing business requirements with user-centric design.
• Collaborate with product managers, engineers, and stakeholders to propose simple solutions for complex problems.
• Align visual designs with website and app functionalities in coordination with tech/developers.
• Demonstrate meticulous attention to detail and a strong aesthetic sense in design work.
• Communicate ideas and suggestions clearly and effectively.
• Proficiency in industry-standard tools such as Sketch, Figma, and Photoshop.
• Experience in user research, usability testing, and discovery workshops, synthesizing insights.
• Stay updated on visual design technologies and industry trends.
• Basic understanding of technology systems and B2B financial services.

Requirements:

• Experience in creating hi-fi prototypes and animated graphics/creatives.
• Coming from banking, fintech, digital banking, virtual banking industries will be a bonus!
• Knowledge of technology systems, banking, and financial services/products.
• Familiarity with UX toolsets like Protopie, Useberry, Spline.
• Basic understanding of front-end technologies such as HTML and CSS.

If you are interested in the above or other IT positions, please kindly send your updated CV to Shannagh.Wu@ethosbc.com

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

- Project Management around new MAS outsourcing guidelines and notices to ensure compliance with guidelines, procedures and reporting

- Document project plan, scope, including resource alignment and timelines

- Ensure PM Monitoring & Assessment results, risks, issues and dependencies are escalated and challenged as appropriate

- Partner with stakeholders to ensure program and project alignment to strategy and commitment

- Develop and maintain communication channels with key stakeholders

- Lead regular stakeholder updates

Job Requirements:

- Minimum 5-7 years of experience in a PMO environment and background in project management

- Good time management and able to support multiple priorities

- Good communication skills (both written and oral) & can collaborate with cross-functional teams

- Prior experience with 3rd party vendor management would be advantageous

To apply, please email your resume in MS Word format to bfcg11@recruitexpress.com.sg indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

You're like a three-headed dragon: a powerful and mythical creature able to unify the design language of a large company, inspire other designers to achieve greatness and still find time to push pixels with relish.

To be considered, a detailed portfolio demonstrating your design thinking and thought process is required at application.

What you'll be doing

We have a large and complex product ecosystem spanning 6 countries and a team of 60 people from 20 different countries. Both need a visionary, decisive Principal.

Designer to lead the way and lead by example, hands-on. What's more, you will.

evangelise the importance and impact of design and take calculated risks with all eyes on you. So, yes, we are looking for an almost mythical creature.

Here's what your week might look like

• You'll probably start your week by checking in with the teams and projects you are leading independently or in conjunction with key project team members.
• You will need to balance high aesthetic standards with not losing sight of the big picture.
• Speaking of the big picture, we need your help on UX strategy and maturity. You'll conduct discovery activities to define high level user stories; identifying key features and capabilities needed with our stakeholders.
• Able to produce user flows, wireframes, prototypes, and design specs independently or with key project members to communicate detailed designs and solutions to guide development sprints
• Conduct and communicate research findings, design rationale effectively with data with product analytics data or user testing with end users
• Exploring and creating new patterns for our Design Language System will be an important part of your work. Juggling hands-on work with mentoring can be hard. We know that, and we're always trying to improve the way we work, such as having no-meeting days and enabling people to spend a percentage of their time on passion projects.
• We want to encourage our team to share their work more, and we would love you to lead some of those sessions.
• You will also need to engage in design reviews at the executive level, guiding our stakeholders so that the feedback we get is about the problems, not solutions.

· We have a large, still-growing team, so we love good processes and effective tools that enable us to work smarter. We want your ideas on how we can work faster and smarter.

Here are the experience and skills we'd love you to have

• You have demonstrated design excellence in multiple successful projects.
• You have demonstrated an ability to understand abstract interconnected problems but still think out of the box in solutioning.
• You have demonstrated an ability to make structure out of ambiguous situations and set a clear pathway for the team to unpack and untangle interconnected problems and translate the vision into tangible outputs.
• You can talk confidently and clearly about design and build lasting relationships with our stakeholders.
• You understand the business needs, are very comfortable with qualitative and quantitative data and always get to the root of the problem.
• You have 10+ years of experience in design. A bonus if you have managed a team for 4+ years (preferably in medium or large organisations).

Bonus points

• You have experience in the fintech industry.
• You actively contribute to the design community.
• Your work is well-known within the design community.

Your team and career

This role sits within the Institutional Banking Group design team, and is based in Singapore. The team is tasked to deliver best in class customer experience in the digital product journeys for retail and wealth customer segments. You will report to the Head of Design, Institutional Banking Group.

About DBS

DBS is a leading financial services group in Asia. We are headquartered in Singapore, with a growing presence in Greater China, Southeast Asia and South Asia. We have received a slew of global accolades including Best Bank in the World - BBIW (Global Finance) and Global Bank of the Year (The Banker) in 2022.

So, what’s next? Our new vision is to become the Best Bank for a Better World. This is a vision that builds on BBIW, while capturing our desire to continuously improve and create something bigger than ourselves.

Our Design Team

Connect with us

https://dbsbank.design/index.html

https://www.instagram.com/dbsuxd/

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client is seeking a dynamic and ambitious Investment Associate to join their team, responsible for sourcing and evaluating investment opportunities within the Web 3, blockchain, and emerging technology sectors. This role presents a unique opportunity to collaborate with top-tier crypto venture capital firms, immersing yourself in innovation and driving substantial growth. The ideal candidate will demonstrate a deep passion for emerging technologies, coupled with a robust analytical mindset, enabling them to thrive in fast-paced, entrepreneurial environment.

Responsibilities:

• Market Research: Conduct thorough market research to identify promising investment prospects within the Web 3, blockchain, and new technology sectors.
• Deal Sourcing: Source and assess potential investment opportunities by meticulously analyzing business models, market dynamics, competitive landscapes, and financial metrics.
• Due Diligence: Collaborate closely with the investment team to conduct rigorous due diligence on prospective investments, involving interviews with founders, technical feasibility assessments, and growth potential evaluations.
• Investment Documentation: Prepare comprehensive investment memos, financial models, and presentations for internal investment committee meetings, ensuring clarity and transparency in decision-making processes.
• Portfolio Support: Provide strategic guidance and foster valuable connections to support the growth and success of portfolio companies, while closely monitoring performance metrics.
• Industry Insights: Stay updated on industry trends, regulatory developments, and emerging technologies, leveraging this knowledge to inform investment decisions and aid in the growth strategies of portfolio companies.
• Portfolio Management: Assist in various portfolio management activities, including monitoring financial performance, conducting valuations, and participating in follow-on investment rounds.

Requirements:

• Bachelor's degree in Finance, Business, Computer Science, Engineering, or a related field
• 2+ years of experience in venture capital, private equity, investment banking, management consulting, or a related field.
• Demonstrated interest in emerging technologies, particularly Web 3, blockchain, decentralized finance crypto space or new technology.
• Exceptional analytical skills, with the ability to evaluate complex business models, financial statements, and market trends.
• Outstanding communication and presentation abilities, enabling effective articulation of investment theses and engagement with stakeholders.
• Entrepreneurial mindset with a proactive approach to deal sourcing, problem-solving, and value addition to portfolio companies.
• Strong collaborative skills, coupled with the ability to work effectively both independently and as part of a team in a high-pressure environment.
• Proficiency in investment analysis tools and methodologies, including financial modeling, valuation techniques, and due diligence processes.
• Passion for innovation, disruption, and driving positive change in the technology industry.

Interested applicants, you may send your CV to goal@artemishr.xyz

We will be in touch with the shortlisted candidate for an interview within 7 working days.

Artemis HR Pte Ltd

EA License: 23S1792

Financial Claims Management Front Office Americas

Description -

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

• Responsible for E2E operational execution and customer experience on data collection (CDM) and financial claims (FCM) areas.
• Lead tactical execution as the front line for partner and stakeholder inquiries and issue resolutions and reporting 
• Deep functional expertise on process and capability features and market nuances 
• Language based functional partner support 
• Collaborates with operational team and business stakeholders to gather business requirements, supporting the design of new or improved processes and understand business/partner impact. 
• Acts as a project manager for moderately complex, small to medium projects.
• Produces moderately to highly complex deliverables, analyses and reports using business applications, making recommendations and/or decisions on common issues.
• Drives continuous process refinement and improvement by applying a solid understanding of internal business processes and policies.
• Understands complex business issues and makes appropriate recommendations by applying intermediate subject matter expertise.
• Provides guidance and leadership to entry level employees.

Education and Experience Required:

• First level university degree or equivalent experience; may have advanced university degree.
• Typically 4-6 years of experience in a business related function, preferably finance, accounting, or compensation.

Knowledge and Skills:

• Advanced communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
• Strong knowledge and skills with business applications (e.g., Excel and Compass).
• Ability to work as both a member and leader of a team
• Solid understanding of internal business processes and policies.
• Developed business acumen and understanding of accounting concepts.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

ROLE SUMMARY

Pfizer is a renowned pharmaceutical company that touches the lives of millions of patients worldwide by developing medicines and vaccines. Within Pfizer, the Digital division is dedicated to leading the digital transformation in the pharmaceutical industry. Leveraging our expertise in technology and innovation, we support Pfizer in achieving this ambitious goal.

Join Pfizer's Digital Finance team and be a part of our mission to revolutionize the pharmaceutical industry through digital innovation. Together, we will continue to make a positive impact on the lives of countless patients around the world.

As part of the Digital Finance organization, our team focuses on creating, configuring, and operating digital products, platforms, and solutions that facilitate Pfizer's core finance functions. This includes areas such as Financial Consolidations, Planning, Budgeting & Forecasting, Treasury, Tax, Compliance, and Internal and External Reporting.

As a Manager operating in the capacity of a Solution Engineer, your role will be pivotal in driving the transformation of our web-based Digital Finance solutions into a comprehensive enterprise product. This hands-on technical position will require you to supervise the flawless integration of these applications into the broader enterprise framework, leveraging .NET, ReactJS and AngularJS. In collaboration with cross-functional teams, you will be in charge of defining and actualizing enhancements, all while providing technical leadership and informed guidance throughout this process.

The ideal candidate for this role should have a comprehensive understanding of budgeting, forecasting, planning, and reporting processes, along with their practical application in solving intricate business challenges. We are looking for someone who is self-motivated, driven to explore technologies, and excels in a collaborative team setting. A strong passion for self-development and personal growth is highly regarded in this position.

ROLE RESPONSIBILITIES

• Design and develop scalable, secure, and high-performance web front-end applications.

• Collaborate with development teams to architect, build, and deploy .NET/React JS/Angular applications on AWS, ensuring optimal performance, scalability, and cost efficiency.

• Provide technical expertise and guidance to development teams on best practices for deploying .NET/React JS/Angular applications on AWS, including infrastructure as code, CI/CD pipelines, and containerization.

• Execute detailed performance analysis and optimization of a website to boost speed and efficiency. Pinpoint areas that need enhancement and devise solutions to improve scalability and reliability.

• Understanding the principles of responsive design and being able to implement it in code is important for creating websites that work well on all devices.

• Implement security best practices and ensure compliance with industry standards when designing and deploying solutions, including secure network architectures, encryption, and access control.

• Troubleshoot and resolve issues related to the deployment and operation of .NET/React JS/Angular applications on AWS, collaborating with support and development teams as needed.

• Collaborate with cross-functional teams, such as DevOps, software engineering, and data engineering, to ensure seamless integration and operation of .NET/React JS applications within the AWS cloud environment.

• Provide Level 2 and Level 3 support for escalated technical issues, troubleshooting complex problems, and collaborating with support teams to ensure timely resolution and customer satisfaction.

BASIC QUALIFICATIONS

• Bachelor’s degree in computer science, Information Technology, or similar field.

• 5 years of demonstrated experience working in development and/or support team.

• 2 years of demonstrated experience with Web Front-End technologies.

  • Strong understanding of .NET Framework, .NET Core, or ASP.NET is crucial for a .NET developer. This includes knowledge of C#.

  • Proficiency in HTML, CSS, and JavaScript is a must for any front-end developer.

  • Experience with ReactJS and Angular is essential. This includes understanding the principles of these frameworks, as well as practical experience in building applications with them.

  • Knowledge of how to consume RESTful APIs is important.

• Experience with database technologies (Oracle, Postgres, MySQL, Aurora).

• Experience with source control platforms such as GitHub and expertise in leveraging GitHub Actions for CI\CD pipeline. 

• Exposure to DevSecOps processes.

• Excellent written and verbal communication skills

• Excellent organizational and time management capabilities.

• Strong interpersonal skills in building customer relationships.

• Ability to work independently and or in a global team setting across time zones.

• Experience in building Docker images and container-based deployments on Kubernetes.

PREFERRED QUALIFICATIONS

• Pharmaceutical life science domain experience

• Exposure to Finance reporting applications

• Project Management expertise in managing multiple projects

• Familiar with SDLC/Agile methodologies

• Experience with ETL Tools (Informatica, Talend, etc.)

 
Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech

#LI-PFE

End Date

Wednesday 27 March 2024

Salary Range

£68,202 - £75,780

We support agile working – click here for more information on agile working options.

Agile Working Options

Hybrid Working, Job Share

Job Description Summary

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.

Job Description

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Job Duties:

• Monitor and ensure margin settlements
• Process cash and non-cash collaterals accurately and timely
• Before settlement cut-off, monitor clients' exposure and process margin calls
• Liaise with relevant stakeholdrs to resolve any outstanding issues
• Management reporting
• Participate in system enhancement initiatives and projects
• Handle regulatory and audit requests
• Other ad hoc duties as assigned

Job Requirements:

• Minimum Degree and above
• Proficient in MS Office
• At least 1 year of experience in banking operations

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. 

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. 

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
 

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. 

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. 

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

A common purpose guides bank of America: to help make financial lives better by connecting clients and communities to the resources they need to succeed. Bank of America’s Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive, innovative, engaging and inclusive. We are a multi-disciplinary design organization with expertise across product design, user experience, conversational/AI design, creative direction, ux research and user testing, design program management, production design, content strategy, copywriting, and design technology. The team is constantly defining, iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals by designing and delivering next-level experiences that provide ease, convenience and safety while matching to individual needs and preferences.

As a senior designer you will:

• Design, optimize and deliver useful and elegant best-in-class digital experiences working from a multidisciplinary, holistic perspective from concept to execution and implementation – applying a broad range of product design capabilities across user experience and visual design to craft complete product and experience solutions 
• Partner with a diverse set of project stakeholders and cross-functional teams – including product management and engineering. Build influence and partnerships with stakeholders outside of ongoing project work. 
• Collaborate with researchers, technologists, designers and delivery managers across the team 
• Develop and deliver advanced experience design deliverables across the discovery and delivery design workflow with limited oversight, including: information architectures, user flows, wireframes, high fidelity designs, compositions, design specifications, redlines and prototypes. Deliver exemplary solutions leveraging internal and external best practices and methods. 
• Design digital experiences across web, mobile web, and native apps (iOS and Android) 
• Support and leverage evaluative testing across the customer journey, from rapid user testing to usability studies. 
• Evaluate and benchmark existing product and service experiences. 
• Participate actively in design critique and be available as a mentor and resource to other designers 
• Work on multiple complex designs/projects, managing time and expectations with stakeholders across the organization and XD, staying knowledgeable on project and product details. Drive timely, quality delivery by managing multiple projects and actively providing status updates to XD and partner management. 
• Respect standards, reflect our design system patterns in work and champion best practices while also helping us set visions for innovative digital and technology experiences. 
• Use excellent visual, communication and storytelling skills. Demonstrate thought leadership by challenging the status-quo, present independently and navigate questions, conceive, pitch, 
   

You’re a person who has (required skills):

• 5+ years of industry design experience operating as an end-to-end multidisciplinary product designer, with strong capabilities across a range of design disciplines with a portfolio of designs that you’re proud of 
• Extensive experience designing multi-channel consumer-facing apps, responsive web and websites including complex system, user, ecommerce and transactional experiences 
• Expert understanding of user-centered design principles and best practices and rapid ideation processes like Lean UX, Design Sprints, and Agile 
• A track record for working with cross-functional product development and design teams to ship customer-facing digital products 
• Ability to design with a design system and within brand guidelines 
• Experience defining and utilizing quantitative and qualitative data to inform and inspire design 
• Highly proficient with InVision and Sketch 
• Financial services experience a plus
   

And you are a person who:

• Is a self-motivated problem solver with a strong work ethic, reliable issue resolution and time management skills with an intense focus on achieving results 
• Works well with others, builds and nurtures strong relationships and fosters a diverse and inclusive environment 
• Has a track record of maximizing impact, leading design work, being reflective and inspiring others to do their best work 
• Has a strong interest in, and aptitude for self-learning new design and technology skills 
• Demonstrates strong listening, with excellent communication, and presentation skills 
• Adapts quickly and positively to change

Shift:

1st shift (United States of America)

Hours Per Week: 

40