Employers' Frequently Asked Questions

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Billing
Posting
Applications
Setting
Getting Started
Introductory steps to help get you started with Jobstore.
Last Reviewed: 10/10/2015

Creating an employer/recruiter account on Jobstore is free:

1. Click the Employer button on any pages at Jobstore.

2. Click the 'Create Account' button to go to the sign up page.

2. Complete all the fields on the sign up page.

3. Click the Continue button.

Jobstore will send you a confirmation email, you need to verfiy your account before you can post any jobs.

Last Reviewed: 10/10/2015

Once you've posted a job, it will be searchable by our entire member base. Applicants will be routed to the email address, external website, or application tracking system you selected.

In addition, you jobs will be posted to up to 50 job sites within 24-72 hours.

Last Reviewed: 10/10/2015

Jobstore is your primary job posting platform. Once you've posted your jobs on Jobstore, it will be posted automatically to another 50 job sites, classified ads websites and social networks.

Last Reviewed: 10/10/2015

Jobstore distributes jobs to up to 50 of the most visited job boards, websites and social networks on the Internet. We are always adding more job boards and sources of jobseeker traffic to expand the audience for your job posting(s).

Last Reviewed: 10/10/2015

For a single job post, the price is MYR 583. and the price for the 5-job package is MYR 530 each. You can also purchase a 10-job package for MYR 477 per job.

Last Reviewed: 10/10/2015

A new job posting will automatically appear on Jobstore.com.

For external job sites, it will usually take between 24-72 hours to appear. Furthermore, whenever you edit or update your active job post, it will take about 24-72 hours for your changes to be reflected on the external job boards. Likewise, if you terminate the job it will also take 24-72 hours to be removed from the job boards.

Billing
Manage your account's billing and packages information
Last Reviewed: 10/10/2015

For a single job post, the price is MYR 583. and the price for the 5-job package is MYR 530 each. You can also purchase a 10-job package for MYR 477 per job.

Last Reviewed: 10/10/2015

For safety purposes, we do not store your credit card information. You need to enter your credit card information every time you want to purchase a package.

Last Reviewed: 10/10/2015

Yes, you can. We actually prefer Paypal instead of credit card.

Last Reviewed: 10/10/2015

Yes, we accept payments by cheque or bank transfer.

Last Reviewed: 10/10/2015

We will send you a soft copy of your receipt after every sucessful payment.

Last Reviewed: 10/10/2015

For refunds, please refer to our Refund Policy.

Last Reviewed: 10/10/2015

No. You may pay per post or chose you buy a package. After you purchase the package, you can use the posting credit anytime, we do not limit the validity period.

POSTING Jobs
Manage your jobs posting
Last Reviewed: 10/10/2015

Jobstore distributes jobs to up to 50 of the most visited job boards, websites and social networks on the Internet. We are always adding more job boards and sources of jobseeker traffic to expand the audience for your job posting(s).


Last Reviewed: 10/10/2015

A new job posting will automatically appear on Jobstore.com.

For external job sites, it will usually take up to 24-72 hours to appear. Furthermore, when you edit or update your job post, it will take about 24-72 hours for your changes to be reflected on the external job boards. Likewise, if you terminate the job, it will take another 24-72 hours for the job to be removed from the job boards.

Last Reviewed: 10/10/2015

No. Once you've posted your jobs on Jobstore, you are not required to pay any extra fees to post your jobs to the majority of our job boards. We do offer optional posting to several paid job boards if you want to get even more distribution (like Monster, etc).


Last Reviewed: 10/10/2015

By doing this, candidates may choose not to click our "Apply Now" button to submit their resume and/or interview answers. If they apply through our system you can view their resumes and interview answers online as well as collaborate on rating them with your colleagues. We will email you as soon as you get a new candidate so there is no need to include your phone or email address in the job description.

Last Reviewed: 10/10/2015

Yes, you can rename your job. To rename a job, click the "Update" button of the job from your Applications page and then you can modify the job title.

Last Reviewed: 10/10/2015

To terminate a job, go to your 'Home' page and then click the "Terminate" button underneath the job name.

You will get a popup notice asking if you really want to terminate the job. This is to avoid accidental termination of any jobs as you cannot freely repost any terminated jobs.

If you are sure you want to terminate the job post, click 'Ok'.

Your terminated post will then be moved from the 'Active' tab on your Home page. To view or repost terminated job, please click the 'Terminated' tab.


Last Reviewed: 10/10/2015

Yes, we are planning on adding many more free job boards, and paid job boards. The goal is for you to manage all of your job postings in Jobstore instead of creating/managing dozens of accounts across all of the available job sites. If you have a favourite job board you would like us to include, please contact us and let us know!

Last Reviewed: 10/10/2015

Facebook, LinkedIn, Twitter and Google+. We support posting to LinkedIn Groups and Facebook Pages in addition to profile posting. You can also connect your Twitter account to automatically tweet your jobs.


Last Reviewed: 10/10/2015

Yes, you can add a Custom Apply URL for each job you post. Just select the "Custom Apply URL" option on the job posting page and enter the URL that points directly to the application page created by your ATS.

Last Reviewed: 10/10/2015

When you terminate a job, the job is removed from Jobstore as in the job will no longer be open for candidates to apply to. You will not lose any candidates already associated with the job.

Your terminated post will be removed from the 'Active' tab on your home page. To view or repost terminated job, please click the 'Terminated' tab.

Last Reviewed: 10/10/2015

No, you can't delete a job, but you can terminate it to remove it from the search result.


Last Reviewed: 10/10/2015

The name of your company does not have to be displayed, you can have the company name listed as 'Confidential', 'Undisclosed', 'Anonymous', etc.

However, it is best to change the company name to something along the lines of your industry. For example Software Company, Leading Tech Company, IT Outsourcing Company which would still explain the nature of your business, without disclosing your identity.

Last Reviewed: 10/10/2015

Think of your job description as an advertisement for the position you're advertising. Make sure that it is appealing, accurate, and detailed enough to interest the most qualified candidates. Here are some other suggestions:

  • Use a standard title for the position to help qualified candidates find your posting during their job searches.
  • Describe your company in the Company Description / Benefits field and not in the Job Description field.
  • Include key skills in the Requirements field.
  • Provide as many details as possible in all the other fields so that our matching technology can find the best candidates for your posting.
  • Be specific when describing the roles and responsibilities of the position.
  • Outline any specific requirements (sometimes the best candidates may not match every single one).
  • Provide a link to your company website. Describe your company if it's not well known.
  • List any benefits or special perks like flex time, or stock options in the Company Description / Benefits field.

Applications
Manage applications and candidates.

Last Reviewed: 10/10/2015

No! Every package we offer allows an unlimited number of candidates to apply to each job.

Last Reviewed: 10/10/2015

It can take up to 48 hours to receive your first aapplication. If you still haven't received any candidates after this time period, please make sure your phone number and/or email address are NOT in the job description. This is because many candidates will call or email you directly rather than applying through a system. We distribute your job and provide the best advice we can about writing quality job titles and descriptions, but we can't guarantee you a certain number or quality of applicants.

Last Reviewed: 10/10/2015

We track the number of visitors to your job pages hosted on Jobstore.com as well as the number of people who apply to your job.

Last Reviewed: 10/10/2015

Candidates will not be contacting you directly unless you put your contact information in the job description. When candidates apply to your job, we will send you a notification email with their information and their resume will be included as an attachment. All of their information will also be saved in your account for your reference

Sign in to your Jobstore account and click on the title of your job and you will be able to see all the applicants.

Last Reviewed: 10/10/2015

Your job will be listed as Featured on Jobstore.com. However, the performance of the job is based on a lot of factors and varies depending on the industry as well as the location. So please make sure you provide clear and concise job descriptions and titles.

Last Reviewed: 10/10/2015

If you notice that your candidate flow has slowed down, it may be time to refresh your postings. Often, jobs that are 3-4 weeks old see less traffic in comparison to the first few weeks. We only allow you to post for 45 days, so you can refresh your postings after that.

Last Reviewed: 10/10/2015

No, you can't add your own candidates on Jobstore.

Account Setting
Configure settings like change password and company information.
Last Reviewed: 10/10/2015

If you are having problems signing in to your account, just reset your password. If you still cannot sign in, or if you are facing other problems, please send us a message.

Last Reviewed: 10/10/2015

For safety purposes, we do not store your credit card information. You need to enter your credit card information every time when you purchase a package.

Last Reviewed: 10/10/2015

If you are signed in to your Jobstore account, go to the 'Setting' page from your dashboard. Enter your new password and the password confirmation and click the save button at the bottom to submit.


If you are not signed in or if you are having problems and need to change your password, go to the 'Sign In' page and click on the link that says 'Forgot your password or can't access your account?'.

You will need to input your email address and once you submit, we will send you an email will a link to reset your password.

Click on the link in the email and you will be redirected to the Reset Password page.

Key in your email address, new password and the password confirmation to match and click the 'Reset Password' button.

Once successful, you will be immediately signed in to your Jobstore account. Please use your new password the next time you sign in to Jobstore.

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