Total 42,375 Customer Service job vacancies in The United States of America

Responsibilities:

- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.

Requirements:

- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous. 

Join our team and be part of a dynamic environment where customer satisfaction is our top priority!

Perks & Benefits

• Employee equity
• Commission and bonus
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

年輕人！誰說做客服就一定單調無聊？歡迎加入Ample Couture (AC) 成為時尚服務的一員！

客服助理招募中！ ！我們是一家經驗豐富的服飾與美妝公司，一直致力於打造最具前瞻性的時尚服務。

在AC 工作的四大好處：

1. 自由的工作模式，星巴克、公司、還是在家？一週五天的工作地點，你選擇！

2. 不間斷的成長，我們經常提供培訓，在2023年我們就至少提供了12次的培訓！

3. 年輕又有活力的團隊，平常放工後還喜歡一起去吹水吃飯，辦公室政治？ sorry，這裡沒有！平均年齡才27歲的團隊，來玩吧！

4. 付出得到肯定的機制，我們有Goal 和Reward 的機制。入職就說明做到什麼可以得到什麼，再也不用等年尾看老闆心情來分配花紅！連老闆的臉色都不用看，看成績就好！

當然，我們也提供許多不同的福利。例如company trip、annual dinner、花紅、員工折扣、內部創業等等的機會。寫完就太長了，期待有機會慢慢跟你一一分享！

如果上面的內容都是你想要的，那我們的需求其實也很簡單。身為客服助理，你最重要是做好三件事而已：

1. 熱情地處理顧客的疑問，提供專業的服務，確保問題圓滿解決。

2. 協助直播主完成直播，即時回覆直播間顧客的疑問。

3. 協助團隊完成日常營運工作，維持顧客滿意度和公司形象。

如果你符合以下條件，就可以試著申請咯！

年齡：18-30歲

能用中文流利書寫溝通

具有良好的服務意識

能夠接受早晚班(輪班制)

有無經驗者都歡迎加入

申請後會發生什麼事？

我們會邀請符合資格的你出席一場online 的工作講解會，讓你進一步了解這份工作的內容和認識我們的公司。我們最希望的是雙方都對彼此有基本的認識才進行1 對1 面試。確保你最大化使用你的時間！

鼓勵你，只要你對時尚服務有一點興趣，就可以嘗試按下「 Quick Apply 」 的按鈕了！畢竟這麼好玩又有趣的公司錯過了就可惜了，試試看也不會少塊肉，來吧！

我們期待你的加入，一起開啟潮流時尚的客服旅程！

From:

你未來5 年的合作夥伴

在 Ample Couture上

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Job Content 

• Responsible for matters related to customer orders
• Maintain good customer relationships
• ⁠Responsible for handling customer debt docking

Job Requirements

• Strong communication and coordination skills
• Have certain resistance to stress
• Have certain sales experience and skills
• Proficient in listening, speaking, reading and writing in Malay, English and Chinese

Perks & Benefits

• Flexible working hours ( to be discuss ) 
• Personal leave
• Open culture
• Personal development opportunities

1. Customer Service: responsible for assisting customers in answering questions & providing
a positive shopping experience
2. Product Knowledge: a thorough understanding of products to assist customer & make
recommendations
3. Sales: Meet Sales target by promoting & selling products to customers
4. Product Maintanence: Maintaining the attractiveness of product & classes and accuratelypriced & promoted

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 為上門和致電的客戶提供優質的客戶服務。
• 處理會員和客戶的詢問、回饋和要求。
• 使用店內互動工具和產品促銷來推動銷售。
• 確保始終遵守視覺行銷標準。
• 在櫃檯處理銷售和會員交易。
• 積極跟進客戶的詢問、回饋和要求。
• 與客戶保持定期接觸，向他們提供促銷和新產品發布的最新信息，並保持良好的關係。
• 執行每日盤點以確保實際庫存和系統記錄盤點。
• 擁有基本的美容背景和知識是增值的。

資格：

• 最低 SPM 水平
• 得體且積極的態度
• 個性開朗、外向、善於交際，具有良好的人際互動與客戶服務能力
• 至少 1 年相關工作經驗
• 能夠用英語、馬來語和華語進行有效溝通（與講華語的會員和客戶聯絡）
• 電腦知識
• 按計劃輪換
• 能夠執行輪班工作，包括週末並願意在零售時間工作
• 地鐵站距離公司僅幾步之遙

津貼和福利

• 激勵和獎金
• 附近的公共交通
• 中心位置
• 醫療保險
• 年假
• 病假
• 個人發展機會

職責：

• 接聽和轉接電話。
• 組織和安排約會。
• 協助合併發票，準確向客戶開立帳單/發票
• 需要時向客戶準備貸項通知單或借項通知單
• 確保正確歸檔和記錄計費相關事宜
• 開發和維護歸檔系統。
• 與行政和高級行政助理聯絡，處理高級經理的請求和詢問。

要求：

• 歡迎入門級、應屆畢業生或無經驗。
• 有擔任行政助理、虛擬助理或辦公室管理助理的經驗者優先
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。
• 良好的時間管理技能和決定工作優先順序的能力。
• 注重細節和解決問題的能力。
• 較強的書面和口頭溝通能力。
• 至少擁有SPM、工商管理文憑或相關領域；行政助理或秘書的額外資格將是一個優勢。
• 候選人需要在民都魯 Parkcity 的汽車維修車間工作。

津貼和福利

• 績效津貼及獎金
• 事假
• 個人發展機會

招募客服！！

週一至週五上午 9 點至下午 6 點
週六上午 9 點至下午 1 點
薪水 RM2000-RM2500

• 津貼+EPF+SOCSO
• 年增量
• 年度績效獎金
• 18-30歲
• 需要交通
• 無需工作經驗，能夠說和寫基本的華語、馬來亞語、英語。

將履歷寄至 cindy1925@live.cn 或 Whatsapps 至 0123068653(Cindy）
地點：加影玉山

物流快遞公司

津貼和福利

• 事假
• 個人發展機會
• 公積金+社險

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！！！我们需要你！！！

工作时间：一个星期六天制

轻松的工作环境，年轻的氛围

有上进心，刻苦耐劳

工作范围：

• 处理客人在网上的booking 和 inquiry
• 协助客人办理入住和退房
• 及时解决客人入住期间的要求、问题
• 懂得基本家居维修知识，例如：换灯泡。
• 以专业和礼貌对待每一个顾客
• 协调办公室活动和运营，确保效率和符合公司政策
• 管理电话和通信（电子邮件、信件、包裹等）
• 支持预算编制和簿记程序
• 更新包含人员、财务和其他数据的记录和数据库

工作要求：

• 有无经验皆可，有工作经验优先，也将提供训练
• 精通 中，英 语沟通及书写能力
• 精通基本的Microsoft Excel 及电脑操作
• 具备独自完成工作能力
• 具备细心，耐心 与 肯学的心
• 另外提供佣金，津贴 & 股份奖励
• 需拥有自己的交通工具
• 时间管理
• 良好的人际交往能力和自律能力
• 以客户为导向，积极进取
• 能够在很少的监督下保持较高的工作水平
• 能够在周末和公共假期工作
• 处理简单的会计工作

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Description ;

• Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter.
• Update daily container movement planning.
• Plan and coordinate shipments to ensure timely delivery to final destination.
• Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation.
• To coordinate with 3rd party logistics service providers and provide full logistic support to the sales division.
• To liaise with customers for any inquiry.
• Carry out any other tasks that assigned by superior from time to time.

Requirement ;

• Candidate must possess at least Professional Certificate, Diploma or equivalent.
• Required language(s): English & Mandarin
• At least 2 years of experience in the related field is required for this position.
• Good attitude
• Fresh graduates are encouraged to apply too, training provided.

Company Overview

We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride inproviding our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Location : Johor, Kuala Lumpur and Penang Candidates Wanted 

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Provide on-site technical support to customers in various locations, including Kuala Lumpur, Penang, Singapore, Indonesia, and other assigned areas.
• Conduct technical training for the machines we sell to enhance understanding of product features and performance.
• Respond to service requests promptly, troubleshoot machine issues, and deliver effective solutions.
• Collaborate with the sales team, offering technical support to ensure customer satisfaction with our products.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Attend to sales enquiry & achieve sales target.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Participate in the development of maintenance plans to ensure optimal performance of equipment.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Complete reports assigned by the headquarters, including but not limited to detailed records on technical support, customer feedback, and sales trends.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Company trips
• Work visa sponsorship
• Personal leave

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Walden Lighting is the market-leading lighting consultancy firm in Malaysia, we have the first state-of-the-art lighting experience store located in Kuala Lumpur. Lighting has almost nothing to do with fixtures and fittings, is all about creating the right sort of atmosphere. 

As the company is expanding, we are looking for enthusiastic, young, and creative people to join us in inspiring more people about the impact of lighting. Also, more career advancement will be offered as the company will be expanding to other states. 

You will be in charge of project management-related jobs, which include checking stock orders, delivery samples, and orders to the project site, briefing, and handling the site in terms of lighting installation and pre-installation work. Mainly, you will be focusing on managing site lighting installation conditions, making sure the contractors understand your instructions, and installing according to plan.

* Prefer candidate with own transport. 

Job Responsibilities :

• Cordinate designer and contractor work at site
• Transfer installation guide to the onsite contractor
• Make sure the responsible contractor understand and excute the plan according to our design 
• Communicate between designer and contractor 
• Site Management 
• Update of construction site situation
• Preferable to be communicate in multiple langauges : English, Malay & Mandarin.

Job Requirement :

• Lighting Knowledge ( training will be provided )
• Time Management 
• AutoCAD knowlegde ( preferable ) 
• Site Management 
• Communication Skill 
• Problem Solving

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities