Total 34,248 Command Center Analyst job vacancies in The United States of America

Responsibilities:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12 hours shift work, 4 days a week

Requirements:

• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Indah Purnama

EA Personnel Reg No: R16549712

5 days, Permanent, Paya Lebar

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· Provide support to Facilities Manager in Facility Maintenance Preventive Maintenance work

· Onsite facility mechanical work troubleshoots and ensure internal coworker n external contractor adhere to work procedure

· Liase with client to ensure sop are adhered to.

· Plan onsite data center facility maintenance (Including Power Diversion System management) n repair work and update daily log.

· Overall Onsite data center facility management

Requirement:

· Min Diploma in Mechanical or Electrical engineering or related engineering

· Able to work on odd hours as and when required License Electric Worker is an advantage but not mandatory.

· Possess good practical knowledge of electrical and mechanical work, UPS (uninterruptible power supply)

Fresh graduates are welcome.

Added advantage:

Data center M&E Infrastructure

Work location :Paya Lebar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Oversee day-to-day operations of our state-of-the-art data centers and critical facilities. Lead team responsible for maintaining data centers, power systems, fire prevention, HVAC, physical infrastructure and more.

Key Responsibilities:

• Manage data center operations, facilities and infrastructure systems
• Lead incident response and coordinate change/release management
• Liaise with vendors and provide design/cost proposals
• Establish operational procedures and ensure compliance
• Manage team of employees and contractors
• Conduct operational meetings and training

Requirements:

• Bachelor's degree in Computer Science or related field
• 10+ years data center operations experience
• 3+ years management experience
• Strong technical, problem-solving and communication skills
• Data center certifications (CDCP, CDFOS, CDFOM etc.)

Seeking an experienced data center leader to join our dynamic team. Apply now!

Responsibilities:

• Works with the Lead on strategy, roadmaps, and change delivery plans for Data Centre Services, covering people, process, and tooling, working in collaboration with other departments, influencing them on the contribution of own specialism.
• Prepares tooling designs and performs the technology change and implementation, making decisions which impact the success of assigned work. In respect to results, hitting deadlines and remaining in budget. Has significant influence over the allocation and management of resources appropriate to given assignment.
• Pro-actively addresses and reactively responds to security vulnerabilities and related with the Data Centre Services infrastructure and takes appropriate technical and non-technical mitigating action to prevent loss of data, intellectual property and/or reputational damage.
• Provides leadership for the full life-cycle operation of active server equipment, across campus and within data centers.
• Operates in the role of Subject Matter Expert on Data Centre Services, keeping up to date with industry trends, and drawing upon industry wide experience, having a good understanding of recognized generic industry bodies of knowledge and specific bodies of knowledge as necessary.
• Performs operational support (2nd and 3rd line) for Data Centre Services, ensuring defined performance standards are met, performing extensive range and variety of complex technical and/or professional work activities, and undertaking work which requires the application of fundamental principles in a wide and often unpredictable range of context.
• Performs technical on boarding of new tools products and systems, working closely with various groups within the IT department.
• Keeps abreast of trends and innovations, to further optimize Data Centre Services and improves the experience, maintaining relationships with technology experts across the wide landscape.
• Analyses requirements and advises on scope and options of continuous operational improvement.
• Demonstrates creativity, innovation, and ethical thinking in applying solutions for the benefit of the organization.
• Functional knowledge in various cloud migration, security, computing, infrastructure, and IT related scope
• Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• Collaborating with internal teams for day-to-day activities
• Assisting with the definition, documentation and implementation of consistent processes across all regions
• Ensure all projects adhere to strict security standards, ensure proper documentation and compliance, and perform a smooth handover to operations teams’ post-deployment.

Requirements;

• Tertiary education in Computer Science / Engineering or related discipline.
• At least 3 years of prior experience in Site Reliability Engineering, Linux systems administration, and Network Engineering.
• Familiarity with day-to-day tasks and projects common in Data Center Operations.
• Network hardware administration
• Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture
• Experience solving problems through automation.
• Experience running and improving operational processes in a rapidly changing environment.
• Possess good analytical and synthesis skills, quick on the feet thinking.

Posh and modern working environment catering for the mid to high end customers.

Support beauty salon and Aesthetic center.

We have opening for talented and ambitious individual aiming to excel in their job.

Aesthetic treatment sales consultant

Representing company image and professionalism.

Handling incoming enquiry or complaints.

Skin analysis and consultation.

Sales of skincare product and facial, slimming and TCM therapeutic services and Aesthetic treatment sales.

Love interacting with customer.

Outgoing and pleasant.

Responsible for the sales of your team.

Why we are different

Commission for Ala carte, Packages.

Commission for product sales.

Commission for branch performance.

Overriding commission.

Staff incentive and discount.

Conducive working environment.

Shorter working hours( 2 shifts).

Interested candidate who have the drives and initiative, we welcome you to join our elite team of professionals.

In this role you are a key ambassador for the hotel and the brand, and will work with your team to create one of the most powerful first impressions for our guests. You will need a friendly outgoing personality, and will be an information provider, diplomat, salesperson and hotel representative, all of which needs to be carried out with the utmost politeness, efficiency, and friendliness. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including; room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

About Caxton:

About Caxton Associates:

Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to trade in a variety of global markets and instruments.

Responsibilities:

• You will work very closely with the Portfolio Manager on the day-to-day management of the Global Macro portfolio, primarily Rates and FX-focused.
• Help build analytical tools for trade screening and idea generation (mainly in Excel and Python)
• Generate and execute trade ideas across products (Interest Rates and FX – both linear and options)
• Keep abreast of macro developments and the market implications.

Requirements

• 1-5 years in Sales, Trading, Quants, or Structuring within Rates and FX, preferably in investment banking and/or buyside firm.
• Graduate from a Top-Tier university, preferably in Engineering, Mathematics, Computer Science, Quantitative Finance, Economics, or related fields.
• Solid experience in building analytical models using both Python and Excel.
• Strong communication and interpersonal skills and a self-starter.
• Strong collaborative skills with the ability to work effective in a team-oriented environment.
• A keen eye for detail, a curious mindset, and a willingness to challenge the status quo.
• Displays and operates at the highest degree of ethics and integrity.

We are hiring for an experienced, self-driven professional who will play a key role in managing the Institutional Equities distribution clientele network.

Job Responsibilities:

Work with Senior sales people to do the following:

· Cultivate strong relationships with institutional equity fund managers, banks, insurance companies, AIFs, PMS, and hedge funds.

· Day to day management of relationships with asset managers/ portfolio managers, buy-side analysts, hedge fund managers, pension funds, traders.

· Manage company and analyst marketing initiatives, including meetings, conference calls, and industry events.

· Facilitate key meetings between clients and relevant members of the company team

· Ensure effective dissemination of firm research and facilitate introductions between clients and company management teams.

· Conduct consultative sales meetings, emphasizing the value of the firm's offerings.

· Provide timely feedback to the team on client interactions, comments, and concerns.

· Maintain a keen focus on tracking Indian capital markets, whether in equity research or institutional equity sales

Skill & Qualification required:

· Undergraduate with 2 to 4 years’ experience in relationship management or analysis in Financial Services.

· Excellent communication skills, both verbal and written.

· To engage effectively with clients and internal teams.

· Mandatory exams will have to be cleared as per MAS guidelines related to capital markets.

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to mailto:felicialim@talentedge.com.sg

EA: 15C7572

ID: R23115267

About Direct Line Global (DL)

Direct Line Global (DL) is a leading technology infrastructure services provider, delivering mission-critical data center infrastructure for the world’s technology leaders. With a team of over 1200+ skilled technicians, DL completes over 1000 projects annually across data center markets in the US and APAC. DL specializes in deploying next-generation infrastructure technologies across the data center lifecycle, from design and planning to maintenance, upgrades, and AI/ML platform deployment.

About the role

The Engineer's role is to oversee all aspects of the Fibre project/task execution and ensure the team’s compliance regarding quality and safety standards.

JOB DESCRIPTION

• Work in conjunction with the client’s and DL Team’s schedule, directives, and requests.
• Attends daily (or as requested) FIM (Fibre Installation Management) sync.
• Consolidate and prepare daily updates from the Lead and submit to the Superintendent or PM as required.
• Coordinate with the Network Engineering team for Fibre Infrastructure SOW and daily milestones.
• Ensure all tools are maintained and working accurately.
• Validates all documents required to complete the Fiber Installation Management project or task.
• Manage and control labor on assigned projects or tasks.
• Ensure the quality of work is aligned with client standards.
• Ensure Project Leads follow rules, guidelines, and processes.
• Survey completed work with QAQC Specialist.
• Supports both new deployment and live site/production requests.
• Support team to engage with new technology, manufacturers, and software.
• Develop and execute a risk mitigation plan.
• Coordinate and review Lesson Learned sync with the team.
• Develop and submit close-out docs.
• Prioritize and manage time, materials, and manpower effectively.
• Forecast manpower and labor units.
• Document lessons learned from each project.

QUALIFICATIONS

• 7 + years preferred in data hall fiber installation technologies, rack infrastructure, and managing large-scale build projects.
• Certified cabling test technician (“CFTT”) and certified fiber installer (“CFI”) or Equivalent as appropriate (BICSI or FOA -fiber optic association).
• Must be capable of leading multiple Fiber Installation Management teams
• Understanding of infrastructure builds and components.
• Understanding of both copper and fiber installs, terminations, certifications, and troubleshooting.
• BCSS Safety experience or equivalent
• Understand local region install standards and code.
• A clear understanding of job safety and QAQC requirements and point of contact.
• Must know how to read/understand drawings/blueprints and port maps.
• Capable of running midsize to large projects.
• Understanding the difference between ENS turnover, provision ready, and DCC Complete.
• Competency with Microsoft Office Suite (Excel, Word, PowerPoint, and Project)
• Excellent communication skills.
• Good understanding of building systems.
• Ability to plan and organize a team effort.
• Effective time management and logical decision-making ability.

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

This role is with our AWS Frontier Operations team – delivering a new way of bringing Cloud Infrastructure directly to our customers. AWS Outposts brings native AWS services, solutions, and operating models to virtually any data center, collocation space, or on-premises facility around the world. Through Outposts, AWS customers can now use AWS APIs, tools, and infrastructure within their own premises and across the AWS cloud to deliver an unmatched experience. Fully-managed, maintained, and supported by AWS teams, AWS Outposts provide our customers with direct and local access to the latest AWS solutions as well as the customer support to which AWS customers are accustomed.

We are looking for a highly-driven and customer-oriented Data Center Engineer who will oversee all infrastructure-related tasks associated with installing and maintaining Outposts in customer premises and/or colocation partner data centers within the region. This includes ownership and accountability for the following efforts: building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center in which the Outposts units will be installed.

In this hands-on role, the Outposts Data Center Engineer operates with a high degree of professionalism and autonomy, regularly interfacing directly with Outposts customers to deliver a consistent positive customer experience. Partnering across internal cross-functional teams and external third-party partners, this role regularly innovates and enables technical solutions that address engineering challenges as they arise. The Frontier Data Center Engineer thrives in an ambiguous, fast-paced environment and must demonstrate, and inspire in others, a positive “can do” attitude and an unyielding focus on our customers.

Key job responsibilities
• Maintain accountability for the overall engineering operations associated with installing and maintaining Outposts infrastructure within customer premises and/or colocation partner data centers, to include oversight for all mechanical and electrical engineering aspects associated with Outposts.
• Proactively implement solutions that optimize the technical performance of Outposts units as it relates to mechanical and electrical requirements, security protocols, access controls, power and cooling systems, and other environmental aspects of the data center environments in which Outposts will be installed.
• In partnership with Outposts customer operations leads, field technician teams and network service technicians, support installations and break/fix activities, trouble-shooting engineering-related action items as they arise and consistently delivering the appropriate level of support to deliver against established service-level commitments with customers.
• Diagnose root causes and trouble-shoot rack power connection issues to minimize impact and consistently deliver against our goal of 100% uptime on all customer-supported infrastructure – learn from issues that arise and mitigate risk going forward.
• Actively participate in efforts to drive a culture of inclusion, collaboration, and empowerment across the Outposts DC engineering operations team and associated cross-function partner teams
• Design and deploy strategies, tools, and processes that streamline and enhance the operational capabilities of the broader team and empower team members to achieve their collective best.
• Collaborate with third-party servicing partners and colocation data center teams to program manage larger installations, engineering builds, and logistical efforts, making sure all required materials and human capital are in the right place at the right time
• Define and execute against key performance metrics for a significant number of small, medium or large-scale data centers (AWS, customer, or collocation data centers) in which Outposts are deployed – continuously drive data-drive improvements and achieve SLAs
• Own engineering operations-related aspects of critical event response/disaster recovery readiness programs
• Lead large-scale strategic initiatives that improve the overall operations and optimize the cost structure
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all parties and customers are aligned around expectations and next steps at all times
• In support of 24x7 data center operations, may be required occasionally to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 5+ years of progressive work experience in technical/engineering operations (data center engineering operations, healthcare, technical manufacturing, large-scale technical production, aviation, etc.)
• 3+ years of work experience in a data center operations environment, including experience working with colocation DC partner
• Experience building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center
• Experience diagnosing root causes and trouble-shoot rack power connection issues
• Degree in Electrical Engineering, Mechanical Engineering.
• 2+ years of relevant experience leading others and managing a cross-functional team in a technical operations/engineering capacity
• 2+ years of experience in a client-facing role, with the proven ability to manage and effectively communicate expectations to clients.

ROLE

Analysts are members of the Advisory team, working with a wide range of clients to evaluate the market and economic feasibility of hotels, mixed-use resorts, and leisure destinations around the world. The Analyst is an entry-level position for a real estate professional who is highly numerate, comfortable with quantitative data and analysis, liaising directly with clients and responsible for the delivery of assignments. The Analyst

reports to the Studio Director.

RESPONSIBILITIES

• Collaboratively plans and performs research and data collection activities

• Designs and supports engaging workshops with internal teams, clients, and other stakeholders

• Analyzes qualitative and quantitative data from multiple sources to determine impact on the client’s development opportunity

• Uses interdisciplinary thinking and collaboration to ground all ideas in research insights and constraints

• Possesses a broad understanding of geography, economics, and global affairs

• Works closely with the Senior Consultant and Advisory Studio Director and team to ensure project succes

EXPECTATIONS IN THE ROLE

• Competent with research methodologies and activities, along with working with both qualitative and quantitative data

• Graphically visualizes information and ideas, effectively uses charts and graphics to represent and communicate findings and complex ideas

• Strong and persuasive writer, able to describe work process clearly and succinctly, options for consideration, findings, recommendations, and communications

• Demonstrates strong collaboration skills to achieve extraordinary outcomes

• Some travel may be required

REQUIREMENTS

• A degree in real estate, economics, tourism, or related field

• 1+ year of professional experience

• A background in real estate/hotel development and/or consulting is preferred

• Strong organizational and analytical skills

• Ability to work in a team environment under pressure

• Critical and creative thinker

• Clear communicator and presenter of ideas, findings and/or point of view

• Able to work on multiple projects simultaneously

• Highly numerate and competent with Microsoft Excel spreadsheet modelling

• Well-travelled with a broad understanding of geography, economics and global affairs

• Organizational skills are essential and good coordination of project administration and internal corporate support

• A passion for leisure and tourism, and a solid understanding of the hospitality sector

• Second language is an advantage

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781